All 206 tenant reviews.

“Pros: Great location. Across from lucali Cons: They renovated this very narrow brownstone to be 2 bed, 2 bath and it doesn’t make sense. Consider this a 1 bed with a small office and an unnecessary amount of square footage dedicated to bathroom. I found the property management (Freestone) to be extremely challenging. Would not recommend”

“Pros: I like the streamlined system for maintenance tickets, new renovations to the building, and space Cons: It takes a while to prove something needs to be replaced or is broken. They should make sure everything is repaired and working before moving in new tenants”

“Pros: Apartment has good space. Our unit was at the back of the building so it was very quiet. Roof has a lovely view. Barely had any pest problems. Good amenities Cons: Freestone is absolutely awful. Maintenance requests were usually dealt with timely thanks to the super but almost always a very subpar job. If they actually just got someone capable of doing the work the first time, we wouldn’t have to call multiple times over YEARS to get the same issue fixed. Good luck ever getting a solid answer from anyone in the management office. You’ll be added to an email thread and speak with 30 different people who never have any idea what’s going on. If I toured the perfect building but I saw it was owned by Freestone I would honestly strongly reconsider signing a lease there. Advice to landlord: Please for the love of god assign a couple people per building because going back and forth with a dozen people over email and phone makes absolutely no sense and is a waste of everyone’s time.”

“Pros: Dish washer and in building washer dryer Cons: The vibration from subway below building Advice to landlord: Maybe clean the washing machine”

“Pros: The apartments themselves have a nice esthetic Cons: - there is zero sound insulation. You can hear every conversation from the neighbors - Freestone Group - the management company does not respond to any form of communication - they will lie about a sign on bonus - you will not receive this - the will lie about "2 months free" deal and will charge you the full amount Advice to landlord: Do better, you're running a scam”

“Unit 1F Pros: It has free laundry downstairs, the roof and back yard access is very nice, the appliances are adorable Cons: 2/4 laundry machines did not work, it was a mess in the basement, and management is HORRIBLE. Very unresponsive. Advice to landlord: Take care of your tenants!!! Answer your email and phone!!”

“Unit 2 Pros: - Great location, easy access to subways, restaurants etc - Well-sized kitchen - small, but 3 bedrooms: great for an extra office Cons: - heating is TERRIBLE- electric baseboard heaters (NOT heat pumps or gas radiators) that barely work and cost hundreds of dollars to run per month just to keep the temp at 60F Here's my full review of the management company I recently posted on google: I strongly recommend avoiding this management company. It recently took them over a week to give us access to our own mailbox after the code changed without notice, even after I repeatedly explained that it contained time-sensitive medical supplies. The lack of urgency and communication was alarming and completely unacceptable. According to other tenants, before we moved in (almost two years ago), the building’s gas infrastructure was removed and replaced with extremely inefficient electric radiators and electric water boilers, essentially glorified space heaters. Combined with poor insulation, this setup routinely produces massive electric bills, fluctuating from $300 (summer) to nearly $1,000 (winter) per month depending on the season. The building repeatedly fails to maintain legally required indoor temperatures under NYC heating laws. Despite months of trying to work collaboratively with management last winter (including offering reasonable solutions such as heat-pump installation, insulation improvements, or other basic efficiency fixes), it became clear they had no interest in addressing the problem. It often feels like they’re simply waiting us out, knowing they can quickly rent the unit to someone new once we leave. In only 18 months, the building has gone through four or five different supers. As of today, the front entrance still does not list the current super’s name or phone number, which is explicitly required under NYC law. The supers themselves have generally been kind, responsive, and helpful once you actually reach them. The core problem is the management company: chronic mismanagement, very poor communication, and no real commitment to maintaining a safe, warm, or functional building for tenants.”

“Pros: Things generally got fixed when you needed them to Cons: Renewal was a battle every year, they tried to raise the price pretty significantly one year because we moved in during covid and got a good deal The building definitely went downhill after Freestone took over Didn't keep up with common areas very well During my four years in the building we lost access to the laundry room and they tried to raise our rent even after losing that amenity Other tenants in the building had worse experiences”

“Pros: Close to train. Cons: There are mice living under the stove. Have reported to management for over a year with no response. My cat catches them frequently. Noisy block. Rent is overpriced for the neighborhood.”

“Unit G Pros: It’s a nice building generally. The living room has exposed brick walls which is nice. There's laundry downstairs. It's a decent place to live Cons: The management, Freestone Property, is the absolute worst. They've made it so hard to be tenants here. There's not direct way to contact them and it feels like they are constantly going out of the way to make our lives difficult. They do not keep their word and use rent concessions to avoid the problem and then try to make tenants sign extremely restrictive and dangerous NDAs to receive the rent concessions. I've never had such a terrible time with a management company in my life. Avoid them at all costs. In terms of the building, it's very poorly insulated so in the winter we have to have our heat all the way up and our gas bills are around 300-400 monthly because of this. This building is also the "hub" as they call it for all the supers in the area and they store all their equipment in the basement so every day there are many people coming in and out of the basement and they are very rude and loud. Advice to landlord: Actually be available to tenants and try to resolve their problems. Don't go out of your way to make their lives hard. Be human beings and not evil slum lords.”

“Pros: Well maintained, relatively responsive management Cons: Pests are occasional and trash sometimes overflows, but they send pest control”

“Pros: Neighbors and community are nice; location is wonderful Cons: Completely unresponsive management; they drag their feet on everything; dirty and messy common area and garbage situation; recently they notified everyone that they found lead in the building months ago and are yet to do anything about it, always promising something will be done later Advice to landlord: Your tenants pay $8,000+ a month in rent and you treat them horribly”

“Unit 3 Pros: Amazing neighborhood Washer/dryer in unit Dishwasher in unit Front yard area Great train access (S,C,2/3,4/5) Cons: Didn’t have heat for 5 months Pipes in the back room bang loudly during the winter months (very loud, every 20-30min throughout the night) Landlord can be unresponsive Refrigerator leaks and freezes food in the fridge Rooms are not similar in size Not a full size refrigerator, hard if everyone cooks/eats at home Advice to landlord: Get the pipes fixed, get the heat fixed, be more responsive on these issues”

“Unit 1 Pros: Yard access, spacious rooms Cons: The basement would flood every time it rains and grow mold. Pests- bees, hornets, wasps, ants, cockroaches, centipedes, flies, gnats, would make their way into the house in the summer. No upkeep with the outside of the building. Mysterious lumps under the air vents. Bathroom cabinet got moldy. Terrible superintendent who changed the lock on the door without telling us and locked us out at midnight. Very uncommunicative and disorganized property group, slow to act on work requests. Every time they emailed us it would be a different person. Advice to landlord: Develop a system for organization where you can distinguish between properties, treat us like people please. Deal with the mold and pest issues accordingly, make sure the property is insulated and protected from natural forces. It's a long term investment that will be beneficial to your tenants wellbeing. And hire a new super that doesn't lock people out of their home and step all over the floors with dirty shoes.”

“Pros: Brownstone charm and nice finishes Cons: No gas for 4 months”

“Pros: convenient location, nice amenities Cons: laundry doesn’t work that well”

“Pros: No issues in 2.5 years, management/super leaves you alone. Great location, easy to get in and out of building. If you do want something fixed may have to pester the super a few times, but we didn’t really have any problems at all in our time there Cons: DoorDash/uber drivers post up outside the building, water pressure not great, electricity bill extremely high”

“Pros: Decent sized rooms big windows laundry in building Cons: Dryer did not work well, building not very clean”

“Unit 3B Pros: Regular pest control. Cons: There was a sewage leak in our central air and our apartment smelled like boiled eggs for over a year (311 considered toxic), and they refused to fix. Washer dryer in basement - so expensive to support their real business (laundromat down the street). Ridiculous rent raises, small apartment, built poorly. Wouldn’t return our security deposit until we took them to court and got news coverage, and then they asked to settle, all while I was giving birth and postpartum (moved @2 months postpartum bc my child couldn’t survive in unit bc of toxicology) Advice to landlord: They know what they do. They don’t need advice. They need to be avoided.”

“Pros: Generally pretty clean, nice amenities (W/D, dishwasher) Cons: Slow to respond to important needs (broken heat or AC)”

“Unit 4R Pros: In unit, dishwasher, open layout, balcony, high ceilings, one of the better prices for an apartment with all of these amenities in bushwick. Overall, even though I have a lot of cons, I did renew and I like it. Cons: Lease structure is weird, horrible communication with leasing team to renew, bad communication with maintenance issues, sink in the kitchen broke in first month. Second month our bathroom sink fell off the wall, rain water on the roof doesn’t drain well, common areas are not taking care of as much as they should be. Advice to landlord: Property management is a random company who does not care about the tenant but does care the minimum that is legally required in NYC. Which hey, that’s better than other buildings.”

“Pros: Garbage management, nice unit overall Cons: Every time it rains, the basement floods. Advice to landlord: Better cover for the basement!”

“Pros: •Plenty of natural light •Bigger than normal living space for this area • Great Location Cons: • 2 of the 4 units have musicians that play instruments frequently • Amenities were taken away after lease was signed • Management and supers can be slow to respond to issues”

“Pros: Clean, modern, laundry in unit, fairly priced Cons: Slower management, utilities are veryyy expensive. When we asked them about this, they said something about each unit also cooling down the stairwell because there's no A/C to regulate the temp out there? Idk but in the worst months our utilities bill would even be $800”

“Pros: For the most part - quiet neighbors. The J/Z running by and characters on Broadway is another story Cons: As soon as you walk in the buidling you are met with filth. I mean garbage overflowing to the point you cant even access mail. Garbage on the floor for weeks Advice to landlord: Work on the cleanliness.”

“Unit 1B Pros: Liked the AC, the responsiveness of super, and pest control. Cons: Horrible noise management, horrible response to violent neighbors and failure to address them.”

“Pros: video intercom system. nice appliances. good management. Cons: Neighbors in 1F are horrible. Hallway consistently smells of cigarette smoke and who knows what else. Advice to landlord: kick out bad neighbors”

“Pros: Location and every apartment has a balcony Cons: Bad package management, messy and few issues with theft”

“Pros: The windows sealed nicely, which greatly reduced street noise. Good location. Cons: Everything else about this apartment was the worst, and I am usually not a picky person. I felt actively wronged by the property management company. I am only writing this to caution others, no one should have to live here and be treated like that. No hot water, constant bugs even on the 4th floor, trash piling up in the room, broken appliances, and you cant get a hold of anyone, even if you spend 10 hours on the phone (which I did). It is a truly awful company.”

“Pros: location, location, location. Cons: Management is not responsive. Advice to landlord: There should be some level of communication.”

“Pros: FREE washer/dryer in building Cons: had bad water pressure for months, we had to buy filters, eventually they bought a large filter but this took forever”

“Unit 3 Pros: Modern, updated, safe, great location Cons: Heat in my apartment wouldn’t turn on in the winter along with very loud radiators that cannot be turned off (even though there was no heat). Management stopped responding about the issue.”

“Unit 2 Pros: Only four units in the whole building, every unit has the whole floor. Great neighborhood, on a dead end so feels like a cul-de-sac. Responsive landlord, always heat in the winter, tidy. Cons: Only complaint is walls sometimes feel a little thin, can hear the neighbors.”

“Pros: Building ownership was responsive and helpful. Regular pest control although never had any pest issues. Cons: Walls are very thin so noise from neighbors is a little bit of a problem”

“Pros: Nice area, mostly clean, and open apartment layout. Management more responsive after change of ownership Cons: Slow to fix things, bad ventilation in the kitchen, oven didn’t work properly”

“Pros: Clean and good garbage management, quiet, thick walls between buildings Cons: The management company at the time was often slow to respond to serious maintenance concerns like leaks”

“Unit 4B Pros: In unit washer and dryer, dishwasher, and a lot of outdoor space (public rooftop, need your own furniture). Buzzer with camera, pet friendly. Cons: Not super insulated, can hear neighbors (they are loud), fridge is small for 3 people to share, expensive for location, don't maintain hallway cleanliness, sometimes mail issues from post office Advice to landlord: Regular cleanings of stairway and main lobby area, insulate the windows better, fix the alarm in the lobby that goes off, have a secure spot for packages.”

“Pros: Nice location, big space Cons: Landlord is unresponsive”

“Pros: Backyard is Spacious and the neighborhood is nice Cons: Basement has flooded twice. bathroom ceiling is leaking and falling apart heated floors don’t work oven won’t surpass 350 closet doors collapsed and haven’t been replaced for months Door system will be down for periods of time with no other way to get inside the building”

“Pros: Good neighborhood, close to train, newer building, good super Cons: Freestone management is horrible at responding and resolving issues Advice to landlord: Research freestone property group”

“Unit 4b Pros: updated, roof access, no pests in unit, spacious living area Cons: w/d didn't work well. was promised gym and backyard amenities but didn't get them Advice to landlord: if you're promising amenities to renters, then keep that promise. fix the in unit w/d”

“Pros: Pretty apartment, nice to have dishwasher, washing machine, and balcony Cons: Put together poorly. Kitchen sink got messed up 2 weeks into living here and made a giant bump in our floor, bathroom sink fell off the wall, and the roof has a constant puddle that sits below the elevation of the drain. Advice to landlord: Whoever built the building just did a sloppy job. This will be torn down in 20 years max”

“Unit 368 Pros: Nice brownstone, updated and clean Cons: Door bell/buzzer broken”

“Pros: - Responsive management company - Lots of restaurants, coffee shops, etc nearby - In-building neighbors tend to be quiet Cons: - Heat is a constant issue every year - Neighbors can occasionally be loud, and when they're loud, they're LOUD - Only one washer/dryer in the building”

“Unit 1 Pros: Nice super, great location Cons: Moldy as f*ck - water problems everywhere - leaks. Unresponsive landlords/management company. Ignoring repeated requests for attention to health hazards. Advice to landlord: Pick up the phone and tend to tenants when they ask for support. These are humans, treat them with respect.”

“Pros: Great neighbors, easy access to L and J trains. Cute bars in the area. Cons: Price is high, previous landlord wasn't the best but current management seems okay.”

“Pros: Nicely renovated, dishwasher and washer/dryer in unit, nice sized balcony, rent stabilized Cons: Stay very far away from this building and any building freestone manages. They are the worst management. They don’t respond and will not fix anything in your apt. Going on 4 months of my AC/heat being broken. Advice to landlord: Be more responsive”

“Unit 2 Pros: I loved the updated appliances and the location as it's in a very family focused area right across from a small cute park. Cons: What I did not like was the lack of responsiveness from the property management group, Freestone Property Group. We had 4 different supers over the course of a 13-month lease and was never proactively informed who we should be contacting. Me and my roommates were constantly blocked and unblocked by staff members whenever we tried to address issues. We especially had numerous issues when we first moved in that weren't mentioned prior to us physically moving in. (Me and one of my roommates moved from another state and the roommate that viewed the apartment for us didn't mention these issues so that's a separate issue of choosing smart roommates) The entire apartment was filthy. There was dust and dirt marks on all of the floors in every room. There were holes in the walls unfilled in the living room and the bedrooms. The bathrooms were so disgusting and full of moldy caulk, especially around the shower and tub. There were still old products from previous tenants swept under the sink and left in cabinets. The primary bedroom wall in the back had significant water damage that caused mold near one of the windows, due to damage in the building next to it, and had what we suspected to be termites in the window sill. This was a huge issue because it was making the room borderline unlivable and it took forever for them to come and fix it. They came several times over the lease to put temporary fixes and the 'final permanent' repair they said they did was still damaged by the time we moved out because they didn't address the core issue. It also had large gaping between the wall and floor that was still there when we left. The washer and dryer was full of hair and grime. We reported all of these issues the very next day of moving in and it took days for them to even respond and no one came to clean and we weren't reimbursed for the cleaning we had to do ourselves. We didn't receive keys to the first door of our building until maybe 4 months in and that was after having to beg and call every number we could find. It became an issue because sometimes the FOB system, which we only had a 7 digit code for not a physical FOB, would freeze up and we wouldn't be able to get in the building unless someone opened it for us. It was incredibly careless and ridiculously unsafe for 3 women who had to come home at all hours. Every issue we had took forever to be addressed and we would be ignored when we followed up. It was just a very stressful 13 months with this company despite how decent the apartment was and how nice the location was. And from talking to some helpful internal sources, we found out we were being overcharged for the apartment. Our rent was $4195 with our last month free on a 13-month lease. If you plan to rent this apartment please know the rent should be much lower this, closer to the $3200-3500 range for 3 bed/2 bath. We also were having issues with our electric bill being way too high month to month despite not using the highest source of electricity which was our heat/ac for months. After calling ConEd, they said to follow up with our building because it may be reporting our usage wrong and they were not helpful at all and we ended up having to pay the backpay. This isn't unique because ConEd sucks in general but it was just ridiculous. I advise anyone looking at apartments to steer clear of Freestone Property Group and it's affiliates, Nova Living and Greenbrook Partners, I believe. Here is a very thorough reddit thread with other previous tenants warning about them: https://www.reddit.com/r/Brooklyn/comments/yhyc5m/freestone_property_group_llc/ Please do your research on these NY apartments! Advice to landlord: Do better.”

“Pros: gym, quiet noise levels, in unit washer and dryer, in unit dishwasher, AC, newer interior Cons: No AC/heat output in 2 of the bedrooms. Rented as a 3 bed but 2 of the bedrooms are illegal. High rent for Ridgewood. Management does not respond PERIOD. You will have to email them nonstop for weeks to get a repsonse about anything you need. Repairs take 4-12 weeks. They send the super to "fix" things-aka apply bandaids. We didn't even have a super all summer and they admitted this to us. The basement flooded almost 5 weeks ago and they have done nothing. Advice to landlord: sell your properties”

“Pros: location is unbeatable and the units themselves are very nice. small and quiet building, easy laundry access and generally well kept Cons: management is difficult to reach. the super when he comes is very good but it can be very difficult to get a hold of anyone when you have an issue. can tell they are spread very thin Advice to landlord: Have dedicated staff for each property”

“Unit 2 Pros: Large space, nice neighbors Cons: Terrible evil management. Had 3 leaks for the entirety of our time there. One crashed in on my roommate. Advice to landlord: Fix problems.”

“Pros: The apartment had a very pretty facade. Cons: It was falling apart on the inside. And there was consistent flooding in the basement.”

“Unit 4B Pros: - Building is brand new so you get central ac/heat, no worries with pests, nice appliances etc... - About ~10min walk from Myrtle Wyckoff - the L line has been spotty as of my writing this review so having access to both the L and M is helpful. - Never had issues with neighbors in the building (outside the building, different story). - Nearby Food Bazaar. Cons: - Management is really poor. This was my 5th NYC apartment and definitely the worst management I have had to deal with. This is somewhat offset by the building being new so there aren't as many things that can go wrong, however when something does go wrong I found management to be incompetent. Example - our intercom system was down for months at a time, and the first time this happened it actually led to me being illegally locked out of the building. They had changed the building locks midday without informing us, so when I got home at ~11pm I was locked out! I got really lucky with my neighbor still being awake who let me into the building, but it was bad. Point being - if at some point you have a serious issue with the apartment, management will not provide the help you need, and I think this is a dealbreaker. - Management was very aggressive on our renewal offers. We signed at $2,550 in 2022, they increased it to $2,950 in 2023. 2024 they pushed for $3,200. I get that Bushwick is an up-and-coming neighborhood, the building is new, there's high inflation, etc... but that's a 25% increase over a 3 year period. Be ready for aggressive increases if you sign a lease in this building. - Neighbors are super loud. The neighbors in the building were fine, but the buildings next door to us... it was reggaeton all night long on the weekends. If you're sensitive to noise, I would not move into this building. Advice to landlord: Build out an actual team of supers and property managers, not whatever shared-service-sh*t-show you guys have now.”

“Pros: Modern, larger for some NY apts Cons: Management won’t answer unless you stay on them. Know your rights re: retaining rent, you may need it! Advice to landlord: Stay in touch with management”

“Unit 1F Pros: New house appliances Cons: Electric bill is stupid expensive”

“Pros: Lots of natural light from big windows, "fancy" appliances, keyless entry, location (corner) Cons: Management (including super), virtually no upkeep has been done on appliances so they're all in bad shape Advice to landlord: Lessen the load of buildings your super has so he has enough time to be present for each one.”

“Unit 1 Pros: Pet friendly. That’s all I got. It’s pet friendly. Cons: Bedrooms flood during heavy rain. Washer/dryer broken. Dishwasher doesn’t clean dishes. Mold growing in one bedroom wall. Mold and mildew upon move-in. Outrageous gas bills every month (well over $125 regularly. For GAS.) Zero natural light. No insulation between tenants - you can hear the upstairs tenant *breathing*. 15 minute walk to anything. Management is so disorganized and a revolving door, so there is no institutional knowledge of your concern/history.”

“Unit 2L Pros: It's spacious and the appliances work. Pet friendly Cons: We've been living with mice for MONTHS because they didn't take out the trash for 6 weeks in the winter. Super came by and told us "it's New York, you're gonna have mice." Management company is extremely unresponsive, they lied about the net rent amount, we went without hot water and heat for weeks on end. Advice to landlord: Stop treating your tenants like garbage and charging these outrageous prices”

“Pros: Nice amenities, really great sunlight, management company is generally responsive Cons: close to sanitation department, not lots of things the neighborhood, gentrified cheap look of building, never gave me back laundry deposits they owed me”

“Pros: Central ac / heat are nice, coded entries are convenient. Cons: Landlords are disorganized”

“Unit 4A Pros: Nice unit. Great location to trains. Nice fixtures. Cons: Horrible water pressure. Hot water takes forever. (Close to 5 minutes) to get hot. Management is horrible at responding and providing any solutions to issues that arise. Advice to landlord: Be better about communication.”

“Pros: Decently clean building, supers are nice (probably because they're a third-party company, not Freestone themselves) Cons: Freestone Property Group is sketchy as hellllllll. They're definitely based overseas, Brazil I think—impossible to get ahold of, their leasing people are awful to deal with, and overall, just an incredibly incompetent organization. Definitely have something to hide, I feel.”

“Pros: Convenient location, nice layout of apartment, affordable Cons: So many bugs in the building that eventually make their way into the apartment, have seen roaches crawling in the staircases. Owners not super responsive. Water really cold in winter.”

“Unit 2R Pros: - Decent sized Apt - Right off the L - Easy rent portal - Clean Cons: - Some delay fixing issues Advice to landlord: Have more availability to fix on weekends, especially for urgent issues.”

“Unit 3 Pros: Why did I review this with a positive attitude the first time? When we moved out and every piece of furniture was removed I still saw like, 40 roaches. This place is disgusting and the landlords (do they even exist if you never see them?) did absolutely nothing about it. Oh wait, this is the positives section. Neighbors are chill, good community. That's nothing to do with the space though. Cons: The landlords are beyond negligent--our window broke from its improper installation during the coldest week of 2022 and it took them three weeks to send someone to fix it. Pipes froze, so did the line of communication. Landlords did not tell us there was a monthly exterminator until a year into the lease when the place was crawling with bugs. I mean, you'd turn on the light and the kitchen would MOVE. I should have called 311 months before but I had given up hope at that point. Basement flooded, appliances broke with no help despite the fact that we were given QR code stickers for maintenance for some reason...hmm...The day we moved in we had no keys and were given no codes, our realtor jumped through the skylight to unlock the door from the inside. Ceiling flooded and stained during rainstorm, and I was told "it will dry." Cool. But honestly, I can't drive home how infested that place was due to every appliance and baseboard being installed cheaply and poorly. Wow, what a relief to be gone. How did I live like that? Advice to landlord: Please consider quitting your job.”

“Pros: Apartments are esthetically nice and get a lot of natural light Cons: Poor construction leading the ceiling to leak every time it rains Advice to landlord: Fix problems rather than trying to cover them up”

“Pros: The supers always try really hard to help you, but unless it's an easy fix like turning the hot water down, they cannot help you. Cons: The heat didn't work the entire winter, the AC didn't work the entire summer, we straight up started looking up their property management people via the Attorney General's website because nobody would respond. I had to call and email them multiple times a week just to get someone say they saw my message. Really horrible management. Advice to landlord: Answer your calls and hire better management”

“Pros: Decent sized units. High ceilings. Cons: Management is not very good and generally is not very responsive. Building far too expensive for how unresponsive management is.”

“Pros: There are walls and a roof Cons: Worst management company I have ever encountered. Where to even begin - * Floors are crooked - dressers won’t even close their drawers properly. *Zero wall insulation - you can hear the neighbors from the next building when they take a shower, sneeze brush their teeth. * Upstairs neighbors steps are so loud you can’t focus on anything. * Poor water pressure, clicking pipes. * Hot water lasts for 7 minutes tops, brown water. * Garbage is not being collected regularly and usually accumulates outside. * Water leaks and there are no fixes or answers. Best part - Good luck getting an answer when you reach out to the Building Management. Useless and very unprofessional. And all of that “joy” for $5000+ a month and each year the rent goes up another 10%. DO YOURSELF A FAVOR AND DO NOT RENT AT THIS BUILDING! Google the name of the management company of this building and make sure to never rent any of their properties. Advice to landlord: Sell your properties to people who care about their tenants.”

“Pros: Rooftop access, backyard, artful Cons: Unfinished bathroom no caulking, bowed shelf in kitchen, kitchen cabinets too high and useless, no closets, backyard over grown I paid to have it cleaned, vacant apartments left unlocked, building junk piled in basement and in open apartments. Building construction is ongoing and extremely loud without warning. Jackhammering through the concrete floor in the apartment adjacent to mine for days. I had to leave the property because it was so loud I couldn’t function. Advice to landlord: Let tenants know when construction will disrupt life.”

“Unit 3 Pros: nice, quiet neighborhood and relatively updated Cons: had a massive mold problem due to a very leaky window and it took months and months to get attention for it. all they did was paint over the existing mold and attempted to hide that “solution” from me Advice to landlord: major structure improvements and responding to serious complaints ASAP”

“Pros: Nice quiet building and management is responsive to any issues Cons: Construction going on in the lot behind the building causing noise issues, some water damage in the apartments as well as pest issues (mice and roaches)”

“Pros: charm and light Cons: no laundry in building”

“Unit 1F Pros: Nice location, right next to Bedford/Nostrand G. Each apartment has storage. Neighbors are all nice! Cons: This building was not constructed well and it shows. There are various problems that should not be occurring in a building this new. Also, since it changed hands, the new owners (Greenbrook/Freestone) do not respond to maintenance complaints for weeks or months at times. We had no working oven for several months with no solution. Also, the garbage is not taken out frequently enough and the common areas are barely ever cleaned. The lower apartments often have mold/mildew conditions. Beware of this building.”

“Unit 2 Pros: Everyone in the building keeps to themselves and generally respects each other. The neighborhood is great, close to a park, close to Ridgewood restaurants, close to the L, & close to necessary shops. The neighbors who have lived here forever are really kind and welcoming when you make the effort, they love their neighborhood and are very protective of it. All new appliances & finishes. Cons: I have never once spoken to my landlord, honestly don't even know their name. This building has changed hands so many times in the past two years after being renovated. Thankfully, this latest landlord instituted third-party maintenance app to put in requests (which is generally very easy to navigate and quick to respond) but couldn't tell you who my rent goes to. The garbage area can get super dirty as we have a mini tornado of trash from the street that occurs regularly and trash ends up on our doorstep and with no regular cleaning it can get out of hand. Advice to landlord: Establish a regular cleaner to come into the building (both inside and out).”

“Pros: Few repairs/maintenance needed Feels secure No stolen packages Never saw a roach or rodent indoors Cons: Unclean/smelly common areas and basement Laundry in building very unreliable - didn’t use Some pests - relatively normal level Structurally did not seem incredibly secure - as lived there, water in walls and A/C units not incredibly secure”

“Unit 1 Pros: Updated apartment 7 minute walk from trains Cons: Management company is TERRIBLE. Open work tickets never get resolved, Property managers must be overloaded as they are horrifically slow to respond. Advice to landlord: Get more hands on and actually manage the property or make sure the property management company is.”

“Pros: It's located in a great area with access to several lines. Cons: I had a neighbor who smoked inside and screamed along with music all day and night (many all nighters that continued into the next afternoon). The property manager reached out to me multiple times to threaten me with fees for missing payments and that my account being in arrears. Luckily, I kept proof of on-time and full payments for every month so I was able to dispute them. I'm currently in a dispute (again) and will get a lawyer involved this time if needed.”

“Unit 3 Pros: Good neighbors, sensible layout, roof access, free laundry in building Cons: The landlord does not respond to work tickets and it takes forever for anything to get done. Their pest control is non-existent and we've had to manage our roach problem ourselves. It takes endless calls and complaints for basic stuff to get fixed. AVOID”

“Unit 3F Pros: Apartment is okay but only because of previous building owners and we have kept it up and maintained most of it ourselves. Cons: Building maintenance is severely lacking. Mold, leaks, electrical and security issues. Property management is not responsive and if things are fixed, they are done so poorly that I could have just done it myself. Front door to building does not lock and hasn’t for a while. Laundry has not consistently worked since freestone bought the property. Trash is not properly maintained and building is not clean. Freestone properties is part of an LLC scheme tied to one of the worst property management companies in NYC and part of NYS court cases. Advice to landlord: Better maintain property and be more responsive.”

“Pros: It’s a building. The balconies are nice. Cons: Dishwasher was broken and full of maggots when we moved in. Water heater mysteriously went out. Management is stubbornly unhelpful, bordering on useless. The simplest requests take weeks to fulfill and communication is nonexistent. Advice to landlord: If you can’t handle maintenance requests in a timely fashion at least try to communicate expectations and keep your tenants apprised of updates.”

“Unit 1B Pros: Apartment was spacious, it was new when we moved in so all new appliances. Dishwasher was a plus. Fenced in yard was nice to have. Fellow tenants looked out for each other, communicative with each other. Cons: Building was cheaply made. door handles would break all the time just by opening them. Doors did not have peepholes so we had to install our own. Building would flood often, various tenants reported leaks all over, the door to the building would often allow water in so the lobby floods. Zero insulation so the apartment runs way too hot in the summer or freezing cold in the winter. Security cameras don't work, repeated package theft would happen and management would not address. Live-out super is overwhelmed, he says he is the sole super for about 30 buildings so he is often not responsive or does not arrive to resolve building issues when he says he will. Non-responsive management with zero transparency or interest in maintaining the building. The building was sold by the owners halfway through 2022 to Freestone Property Group/Greenbrook Partners (look them up, they have multiple lawsuits all across the city for illegal practices.) they are impossible to reach by phone and respond to tickets when they want or close them out without warning. We had an issue where the fire alarm was fault for 4 months and they did nothing to fix it until calls to 311 were made. Rent was jacked up on average over 6%, stating that this was due to tenants having covid-19 pricing but no one moved in until April 2022, which was past the point of the heart of the pandemic. Overall the worst management experience I've ever had. Advice to landlord: Sell the building or actually do your job and properly manage it.”

“Pros: I liked this building as it was a brown stone walk up and the unit had all of the main necessities such as air, heat, in unit washer-drier, and dish washer. Cons: Everything was nice except for an annoying dog that barked next door. Advice to landlord: do something about the dog.”

“Pros: Had a bad experience with roommates but the place itself is great and so is management. Cons: Music blasting from the deli downstairs Advice to landlord: Deal with the loud music from the deli in the corner”

“Pros: The apartment looked nice when we viewed it. Cons: They lied in the listing about the price We went without hot water for over a month until the city intervened They won't turn the heat on in the winter - we're trying to get the city to intervene We do not have a building super intendant and the building lied about it The autopay portal failed causing several tenants to miss rent - then they wanted to charge us all late fees They do not respond to maintenance tickets or phone calls Advice to landlord: Live up to your contractual and legal obligations. If I miss rent I'm a criminal but you don't have to provide heat in the winter?”

“Unit 3F Pros: This was our first apartment in NY, so we moved in sight unseen (had a friend look for us though.) Overall the apartment itself was clean and maintained, and the area was great. Cons: -The management changed legit 4x over the year, so we were changing payment platforms, management protocol, supers, etc. all the time. Management was so unresponsive, it was almost criminal. For example, our AC broke in November and we couldn't get it fixed until June. We had to threaten legal action to get management to approve an electrician's project cost to fix it. -The building was filled with 20-somethings who leave the place a mess. Very gen z energy in here. -Majorly overpriced. We paid 3600 for a 3 br, which was technically 2 bedrooms plus an office that they threw an ikea dresser in as a closet to "legally" call it a 3br. Management raised the rent, so we moved out. Overall, would avoid renting from Freestone Property Group for these reasons, plus the way they generally handle tenants. Advice to landlord: get your s*** together.”

“Unit 2A Pros: It's a brand new renovated building. Cons: I was one of the first tenants to move to this building and they were not prepared for tenants at all. The building was not equipped with wifi and there was a lack of hot water. The garbage is constantly a mess and the first floor always smells like a wet dog. Management is completely unresponsive when you reach out regarding an issue but hounds you incessantly when they need something.”

“Pros: The lights work. Cons: RATS, MICE, ROACHES, SMOKING Advice to landlord: Hire new management”

“Pros: Small building with max 15 residents. Renovated. Convenient location. Cons: Loud neighborhood Dryer does not work”

“Pros: Looks good, sort of . It’s a brand new build . Cons: There are water leaks everywhere, management came cut a hole in the ceiling to find moss and wet mold, water hammer from dripping pipes , walls are paper thin, electrical panels are crossed so you might be paying for another units pier, bugs everywhere, the property manager has switched 7 times in 6 months and they never fix anything, they just send someone to look at it and take pictures . MOLD… black mold in the walls, peeling paint. All from one rainy season. Advice to landlord: Pick a new profession”

“Pros: Nicely renovated, near the train Cons: Management raises rent severely to kick tenants out as they buy up properties in the area to flip for luxury transplants”

“Pros: It's such a huge space. The backyard and basement are a plus. Cons: It was so hard to get management to fix anything. We had mold issues in the basement for months multiple times and they would take forever to come fix it. However, the mold was located in the very back of the basement so it wasn't in a frequently used area and didn't immediately impact our day-to-day lives. They did a ton of work on it recently and it seems like they've actually fixed the root of the problem this time so idk if there will be any future issues with this. The walls are kind of thin but only noticeable if your roommates talk a lot or play music a lot.”

“Unit 1 Pros: This building is so amazing. Huge backyard, laundry in basement, big storage room. Cons: Management sucks. Living room in 1st floor apartment has no windows. Boiler was overheating apartment for 5 months and nothing was done. Mice and roaches too, although quick response to these, but the mouse kept coming back. Advice to landlord: Maintain backyard better, get rid of the lanternflies or your trees are going to be eaten.”

“Pros: Very quiet in the bedrooms and spacious. Kitchen came very well equipped and all the appliances worked well. Great shared living area. Cons: Front door was hard to close but given the safety of the neighborhood not a huge deal.”

“Pros: Good amenities (W/D, dishwasher) nice finishes -- new. Cons: Terrible management, shoddy repairs. Advice to landlord: Fix your building.”

“Pros: Building is in a good location, has central air, and has a lot of space (tall ceilings). Cons: Management company does not have good garbage control. There have been times where common areas remained uncleaned for months at a time with visible rat feces in the basement and by the trash area. The management company has continually told me they'd fix the problem but never do. Advice to landlord: Get out of the business.”

“Pros: Quiet neighborhood, laundry in building Cons: Smallish apartment, sometimes a little loud- but you get used to it”

“Pros: We truly enjoyed our time there, was a spacious four bedroom with lots of space for all roommates. Closet space was a plus and they even installed a laundry unit. Cons: Kind of expensive and the area wasn't the best Advice to landlord: Good Job!”

“Pros: Nice location and really beautiful neighborhood Cons: Unreponsive and confrontational management, things broke all the time Advice to landlord: Care more”

“Pros: The building is recently renovated and is well maintained. They have cleaning people clean the entryway and stairs pretty frequently. Trash is taken out timely. The A/C and heat in my unit was good. When things would break the super was responsive and would come right away to fix them. The basement washing machine room is cleaned often as well and the machines work fine. We never had any pests or bugs. The street is quiet and clean. Also in the building there's only 3 other units besides ours, and they were all very chill and friendly. Cons: The two middle rooms don't have windows, only sky lights. (Although some people might like that) Also the half bathroom is sort of funny in that it's just a toilet and a shower, no sink. This is listed as a 4 bedroom but we used the front (street facing) bedroom as a shared living room space and used the other 3 rooms as bedrooms. Since the shared space around the kitchen also only has sky lights, it would have been a little hard to live here if we didn't make the front room with the windows into a living room. But these are structural things that can't be changed, and it wasn't that bad.”

“Pros: - Friendly and Peaceful Neighbors: One positive aspect of the property managed by Freestone Property Group is the presence of friendly and considerate neighbors. - Modern and Stylish Appliances: A notable advantage of the property is the presence of relatively new and stylish appliances. - Convenient On-Site Gym: The presence of a gym facility within the building is a definite advantage. Access to a fitness center without needing to travel elsewhere provides convenience and promotes a healthy lifestyle. - Availability of Bike Storage: While the bike storage room may be packed with items, the fact that there is a designated space for storing bicycles is a positive feature. It offers a secure area for residents to store their bikes, adding convenience and peace of mind. - Well-Located: The property managed by Freestone Property Group enjoys a favorable location. Cons: - Incompetent Workmanship: The teams assigned by Freestone Property Group to resolve the leak issue were shockingly inept. Instead of resolving the problem, their attempts exacerbated the situation and caused additional damages. Their lack of expertise and attention to detail raised serious concerns about their ability to handle basic maintenance tasks competently. Evidently, they lacked the necessary skills and experience to address such issues effectively. - Communication Breakdown: Freestone Property Group's communication left much to be desired. Their responsiveness was inconsistent, with unanswered messages and unreturned calls becoming the norm. The lack of clear and timely communication further added to the frustration of dealing with the unresolved leak problem. It was evident that they did not prioritize effective and open lines of communication with their tenants. - Neglected Trash Management: Another glaring issue was Freestone Property Group's negligence in handling regular trash collection. The accumulation of trash in front of the building was an ongoing problem, resulting in an unsightly and unhygienic environment. Their failure to maintain proper trash management demonstrated a lack of attention to basic cleanliness and tenant comfort. - Misleading Information on Outdoor Furniture: The real estate agent provided misleading information regarding the availability of outdoor furniture. It was never delivered as promised despite indicating that outdoor furniture would be provided. This miscommunication highlights the lack of coordination and reliability within the company.”

“Unit 3F Pros: At the time we moved in (2014), it was a brand new building with brand new appliances. It was great having central air and heat. The apartment was super bright and we really didn't have much trouble. Cons: There was a break-in on the 2nd floor and sometimes, our door bell would ring and we could see a man outside the door hiding away from the door camera. In our apartment, the paint was chipping away right by the air vent. I brought it up with management and they didn't do much about it. So paint would just drop onto the floor. When I was trying to sublease my bedroom, I felt like I was being hustled because out of the blue they made a new rule that I would need to pay $300 to get out of my lease. Even though I found someone to replace me and they never not once mentioned this to me before. I will say that they did waive it. Also the laundry room had one washer and dryer, they never worked properly. Advice to landlord: I understand that it is hard to maintain property, but leaks happens and should be repaired right away so they don't cause more damage”

“Pros: First "nice" apartment Cons: Rats EVERYWHERE however my cat kept them at bay in my apartment”

“Unit 4 Pros: Best location on the planet. Right next to the shuttle but you can’t even hear it. Cons: We’ve lived here through 2 winters and and didn’t have heat both winters and had to pay for electric heaters which blew a fuse. Additionally, we went without water. Zero compensation or sympathy from management. We had to stay with friends/family several times due to the poor conditions. The radiators leak. Ant infestations are also frequent. Rooms are SO small. If you’re sharing with more than one other person I would not recommend. The listing makes the rooms look MUCH bigger. Teeny tiny living space. Advice to landlord: Fix the heat.”

“Pros: Whenever something needs to be fixed they are responsive and get to it within a day or two. Cons: Rats in the basement every few months and the flys come to the main entry hallway. The rats use to be way worse. THEY RAISED THE RENT OVER $750 DOLLARS! They would not negotiate at all on the renewal. Everyone has moved out because of this. Advice to landlord: We are people and not just money. Raising the rent over 750 bucks is insane, your already making a profit stop being greedy.”

“Pros: It’s in a nice neighborhood and it’s very quiet inside (my unit was facing the courtyard though). The heat/AC worked well too. Cons: I paid extra for a building with laundry. But the laundry is in the basement, you can only pay by your phone using Bluetooth and internet. But if you are close enough to the machine for Bluetooth to work, you’re out of internet range and vice versa. When there is too much trash built up they just throw it in the stairwell that leads to the laundry, so you can’t access it. Then when they move it weeks later there are rats and flies and roaches that you have to fight through to get to the laundry. After all that they raised our rent $500 a month after 1 year. Advice to landlord: Don’t charge a premium/ include laundry-in-building if it’s inaccessible or unusable”

“Unit 4 Pros: - Recently renovated - A/C wall units installed in each room - Large windows - Water temp gets very hot - Latch digital entry system (kind of a pro or con depending on issues) - Beautiful entryway and staircase with original wood Cons: - Anticipate around $500/m increase each lease renewal - Replaced original hardwood floors with laminate 'wood' - A/C units frequently have issues - Poor insulation - Washing machine shakes the entire building; everyone knows when someone else is doing laundry - Generally slow response time to issues (Sometimes a few days, other times a few months) - You'll see VERY high rent increases from this owner. It's just a big shell company with lots of investments. They aren't owners, they're investors. Advice to landlord: As I've seen from other properties by this owner: reinvest your high rent into the building and you can better justify the prices.”

“Unit 2 Pros: Quiet neighborhood, backyard access Cons: Terrible management (they're actually pretty notorious and have a number of legal issues with the state of NY - https://www.brooklynpaper.com/pols-tenants-greenbrook-partners-predatory/). Didn't respond when we had mice until we actually paid for a pest control company to come in and then deducted it from our bill. Didn't respond for over 24 hours when the heat went out on a single digit temp day. Have lived here for 2 years and rent has increased by $800 in that time. (I'm moving out, obviously). Advice to landlord: Be more human?”

“Unit 1 Pros: New appliances, good space, convenient location Cons: Doors stop working, thin walls and ceilings, lack of closet space, ground floor flooded, never seen the supee”

“Pros: Great location, updated apartment, rooftop Cons: Trash outside is an issue, packages stolen, expensive for size Advice to landlord: Invest in package room or storage, put up cameras, lower price of rent”

“Pros: Location, units, actually somewhat tasteful remodel job (except the cheap stairs and flooring) Cons: Management is beyond unresponsive about anything important. Our entire buildings heat was out for over a week and we could not get any response about concessions to our rent for over a month. Genuinely a mess. You will never know who your super is or how to submit a maintenance request because it will change every month. If you do manage to get maintenance out, they just tell you they can’t fix whatever it is that you needed assistance with and will “follow up” then never do. Additionally most of the units are heated / cooled very unevenly because of the cheap remodel they did splitting all the units into two floors. Your downstairs will be 10 degrees warmer than your upstairs in the summer. Advice to landlord: If it ain’t broke don’t fix it”

“Pros: Updated building with laundry Cons: There was a truck that regularly delivered to the armory across the street at 3am and would honk upon its arrival.”

“Pros: New development Lots of light Clean apartments Modern New appliances Cons: Small building Water pressure No doorman Unfinished roof Street parking No gym No amenities Advice to landlord: Fix the roof deck”

“Pros: Beginning was rough, better responsiveness by end Cons: Heat situation was a mess to figure out”

“Unit 3 Pros: decent neighborhood, 3rd floor has a balcony which is cooling in the summer, and good light for plants Cons: Management is really BAD here. Window paint coming off, and water has been leaking from the ceiling from the rain. They totally ignore our request. Made someone call and asked us to move out early and didn’t want to settle a prorated lease (that’s a week of rent) which we didn’t feel fair. Packages are often stolen, and management does nothing about this. The building gets ticketed by the city all the time, and it seems like no one comes over and check on things like ever. Super change happens so often, and they also switch out the new rent payment system like twice in a row. Got a late charge and they didn’t even take the time to email or communicate things clearly with tenants at all.”

“Unit 2B Pros: Great apartment located near public transportation and the Von King Park. Great building quite and clean. Definitely a hidden gem. Cons: The only thing I could say is parking was not that good but it’s NYC so that’s to be expected. Advice to landlord: Keep up the good work!”

“Pros: Central air, good light Cons: Neighbors are rambunctious and throw loud parties, walls are paper thin (not real walls), mice problem. Decreased amenities during time in the apartment. Advice to landlord: The superintendent should be responsive over text.”

“Unit 1R Pros: The unit itself has in-unit washer and dryer, nice hardwood floors, and new fixtures and appliances. There was fresh paint and the windows all have screens. There are only three units in the building besides mine. Cons: Where do I begin. My unit has a patio but there is such a bad rat problem that it's unusable. The rats keep me up at night because they are chewing on the building and living in the basement. I have been reporting the issue for weeks and nothing of substance has been done. They didn't caulk around the tubs when they installed the bathrooms, so my ceiling leaks every time someone upstairs showers. The buzzer isn't actually connected to anything, so completely non functional, seems to just be there for show, which means packages getting delivered is totally a crapshoot. The mail doesn't get delivered into mailboxes, just sort of put wherever. The knob of the door is an indoor knob so doesn't function the way a building door should. The washing machine only runs on hot. The super doesn't live in the building so even though he is nice, there's no urgency when it comes to fixing these issues, and the communication between the management and the super seems to be extremely unreliable. All of this comes with the pricetag of a luxury building, which is absurd. Advice to landlord: Fumigate the basement and patch the holes in the patio. Charge less for rent.”

“Pros: Great location and neighbors. Cons: The boiler makes so much noise that you can't sleep or work from home. Management doesn't care and won't fix it. Management doesn't respond. The city has issued several violations and they still don't do anything. They have set-up several shell companies to avoid any liability. Freestone is super shady and only cares about money. They tried to charge us for the utilities used prior to us moving in when the apartment was vacant and it took over a month to get the charge removed. Worst renting experience ever. Stay away from this property!!! Advice to landlord: you suck. sell your properties to somebody who cares.”

“Pros: Pretty decent renovation, good spaces. Cons: Sounds and smells are shared between tenants. If someone is smoking weed in the building, everyone is smelling it. If there’s a frat party in the basement all night, nobody is sleeping. If there’s a stomper or loud talker above you, that’s your life now. Advice to landlord: Pick better tenants.”

“Pros: laundry in basement Cons: walls are thin and you can hear everything”

“Unit 2R Pros: It's clean It's warm Cons: There's rubbish outside Advice to landlord: Improve the cleanliness”

“Unit #1 Pros: Relatively well maintained, nice amenities like central heat Cons: Landlord was dismissive, Our dishwasher was broken for months and after repeated requests no one was sent to fix it. Advice to landlord: be more responsive to your tenants, being a landlord is not passive income!”

“Pros: good location subway Cons: Change Metar Catalan . They DO NOT answer phones, return calls or respond to emails. impossible to contact the Leasing Department Advice to landlord: Customer Service Awful”

“Pros: - Laundry in Building - Good natural light - High ceilings - Close to train - Never difficulty with pests/vermin Cons: - Difficulty with Central/AC & especially Heat - Flooding of laundry unit when it rained - Leaking of Ceiling in multiple places - Grout in the bathroom not properly maintained Advice to landlord: Please fix the ceiling properly. There are multiple water stains from the damage.”

“Unit 4F Pros: It is a well-maintained building, overall pretty clean, and all of the apartments have been nicely renovated Cons: Management changed 3 times over the course of 2 years living here, found management to be slow and unresponsive with issues in the apartment, laundry room is gross, mailbox locks were changed twice in 2 months and we were not notified either time and had to reach out and ask why our mail keys were not working each time”

“Pros: Management not good Cons: Bug and Rats”

“Pros: clean, new, laundry in unit Cons: thin walls :(”

“Pros: At the time (2019) I had great neighbors and no issues with bugs or rats. Thats where the pros end. Cons: We were charged for a years worth of incorrect meter readings because the building would not let Con Edison have access/did not inform them of the new apartment numbers. We had continuous leakage issues on the roof and the living room ceiling as well as bathroom would leak water and need to be patched up over and over again. My roommate and I got very sick and found the living room air vent was growing mold. Advice to landlord: Please care about those you are renting to and their lives. Stop being selfish”

“Pros: Big floor plans, W/D in unit, very aesthetically pleasing unit Cons: Roaches and mice seem to be a constant issue, weird leaks that don’t seem to be fully resolved”

“Pros: The windows, views and light are great. Beautiful design with cool concrete floors. Cons: Unresponsive and shady landlord, high utilities bills”

“Pros: Clean new building, artsy vibe, rooftop Cons: The landlord from hell Advice to landlord: Stop lying, get a heart”

“Pros: The people who originally owned the building and rented to tenants were great. Cons: The new owners are terrible. I don’t think they manage buildings well. No customer service. Will take months to get anything fixed. Advice to landlord: Hire different people to take care of your tenants tickets. The ones you have don’t give a shit about their jobs and also, suck at it. They make tons of mistakes and their responsiveness sucks.”

“Unit Top floor Pros: Good looking Appartment’s with nice layout. Cons: The biggest con is how little management cares about anything. If you have a problem, you are lucky if it will get fixed in 3 months. Extremely cold building. Your electricity bills will be extremely high during the winter, but you still will be sleeping in a hat. A lot of water problems. Leaks! Advice to landlord: Demolish and build a proper building that’s up to code.”

“Pros: Clean, modern appliances, attentive management company Cons: One time the front door locks were changed and no one was notified”

“Unit 2R Pros: Well maintained and clean. Cons: Was a little further from the subway than I’d like. Advice to landlord: Do better with the trash.”

“Unit Garden Pros: Ok sooo first of all, this bldg was purchased by freestone management group, aka townhouse rental II, aka greenbrook properties (google them). They are shady. Not clear who the landlord is but they keep opening shell companies and LLCs to hide their incompetence. They will not answer. We did not have heat for 3 months while we were there. Noise from upstairs is unbearable. The neighboor acts as if he is the only person living there and forgets that this is not his house but an apartment building. Parties from 6pm until 8pm the next day. Every night. Crazy. Cons: Everything is bad Advice to landlord: Quit your job”

“Pros: Newly renovated apartments, great location Cons: No heat on coldest days Advice to landlord: Fix the heating issue”

“Unit 3 Pros: The apartment itself is cute Cons: Management does not answer. They purposefully ignored us in September when we found dead body parts in our fridge from the last tenant, the unit has flooded 3x and no one will answer emails so we’re now living in a mold infested apartment, Erica and Dinara also allowed our fire alarm to continue blaring for over a month. Advice to landlord: My advice to Erica and Dinara is to quit. This clearly isn’t the right career for either of you. In order to be a property manager, you should.. wait for it.. need to manage your properties and their issues. Erica and Dinara are neglectful and lazy, they do not care about tenants or their safety.”

“Unit 2 Pros: Inside is nice. Appliances work. Everything is pretty much new. Cons: Building was sold and the new management company is horrible. Doesn't respond to questions or issues. They also disregard the lease terms. Advice to landlord: Get a management company that actually has it's act together.”

“Unit 2R Pros: Laundry, high ceilings Cons: Laundry is down in basement. Light isn’t always on so be careful walking down stairs Lights always on in entry hall, who pays for that? Advice to landlord: Get sensory lights for the basement and entry way.”

“Pros: Nice view, decent neighbors. Cons: Big mouse/rat problem. Poorly made interiors. Cheap material. Management is downright abusive. Advice to landlord: Get it together.”

“Unit 2R Pros: - close to A/C/G trains - nice rooftop view - central AC Cons: - tons of rats outside - mice inside (result of new management) - current rent (we moved out after 40% increase) - washer/dryer is often out of order (still eats coins though) - sound insulation doesn't exist practically - only 2 rooms out of 4 have normal sized closets (2 feet wide closet in the 3rd, no closet in the 4th) - 1 room doesn't have daylight (window faces the shaft), overall not very sunlit apartment - management is reluctant and passive aggressive - under the stoop area is a meet up spot for local homeless people and occasionally drug addicts - to give you an idea about owner's attitude: draft of a new lease was 25 pages long with most of "Tennant rights" clauses conveniently crossed out, and the owner meanwhile can terminate the lease with 90 days notice with no reasoning Advice to landlord: People should not pay for your poor investment judgement”

“Unit 3 Pros: Every apartment is their own floor Cons: Trash built up under new management. Not Elad - great landlord. Advice to landlord: New management is awful”

“Unit 1R Pros: Apparently renovated 2017, laundry in building (1 washer, 1 dryer, lousy card payment system, but better than schlepping to a laundromat and arguably cheaper) Cons: Absolutely god-awful “management” courtesy “Freestone Property Group”: they are totally unresponsive, even to emergencies, and completely unreachable in any meaningful way, everything must be submitted through TenantApp (which worked fine under the previous and mysteriously vanished McNam Management but is an utter mess now) Advice to landlord: Treat your tenants with all the respect you can muster and then some. Get a phone number. Fix leaks. Respond to complaints. Take action. Do better and actually earn your exorbitant, outrageous rents.”

“Unit 1R Pros: apartments were new at one point. Previous owners were pretty hands off until the property was bought by Freestone Cons: Building was bought in May of this year and has new management. Laundry room has been shutdown since the new management came in. Garbage piles up outside. There is no super. Getting anything done requires using an app to open a ticket and those go ignored most of the time. They will tell you a date the technician will show, and then send the person a week later without notice. They will then require you to open a new maintenance request because you were unavailable for the surprise visit. neighbors smoke in backyard everyday so if you have the rear apartment it is impossible to get fresh air or keep your one single window open. first floor reeks of weed including rear apartment from tenants in 1F smoking inside their apartment and in the backyard. Advice to landlord: Fix apartment 1R flooding issues. Maintain the property. enforce no smoking in the building because apartment, hallway and backyard constantly smells like marijuana.”

“Unit 2R Pros: Ceiling yo floor windows Good neighbors Separate a/c units in each room Good super Cons: Mice and pest control was not up to par - we had to set our own traps and close up gaps in the walls the owners missed. Outside noise is a problem - very loud but easy to live with Advice to landlord: Fix pest control and the laundry room”

“Unit 5R Pros: The building is new, you can’t hear any noise from neighbors. Rooftop is awesome and not very used. Cons: The bad part is the street that is very dirty, and full of homeless people. Also, the building is not very clean and it has some structural problems, like the water that takes years to heat, and the floor that is not well installed and makes noises.”

“Pros: The apartments are sized well Cons: The coffee shop downstairs hosts loud events”

“Unit 1L Pros: Maintenance guy is responsible Recently renovated Rent stabilize Great neighborhood Cons: Small rooms Ac unit is located in the basement so only control by roommate in the basement”

“Pros: The kitchen cabinets are cute Cons: No storage, many things were renovated sloppy, sooooo many leaks they don’t know how to properly fix, electrical wiring for sockets are poor and weak. Advice to landlord: Do better figure out the source of problems.”

“Pros: Super clean! Landlord is very responsive. Cleaning services included weekly. Backyard. Lots of natural light! Cons: Lots of people move in and out, but it can also be fun to get to know new people!”

“Unit 4B Pros: Space, Balconies, Close to subway Cons: Solar Gain, Cleanliness, New Owners”

“Pros: This is a cute part of Greenpoint if you have a car or are willing to walk 15-20 minutes for the G or the L. McGolrick Park is to die for, and a lot of the Polish food around there (shout out to New Poland) is extraordinary. Cons: The landlords weren't too attentive, and that made it really difficult when it came to issues with the air conditioner, mold, and the like. Advice to landlord: Really doing some solid repair work to this apartment would make it all the more special, valuable, and resilient in the long-run. This would make living there so dramatically easier.”

“Pros: Building was newly renovated, new appliances, heat worked very well, exterminator came frequently even though we never had a problem Cons: Street view side tended to be a little loud but that’s just Brooklyn. Kind of hard to get in contact with management Advice to landlord: Just have management actually introduce themselves via email so tenants know who they are contacting.”

“Unit 2R Pros: -The rooftop view is nice -central AC -green and sometimes quiet block -a bathtub -laundry in building Cons: -Serious rat infestation outside -people with erratic and unpredictable behavior living under the stoop -Mice in the apartment -The meager amount of natural light in the kitchen/common area comes through a glass door that leads into a bedroom. -one of the bedrooms only has a window facing a dark shaft -Only some rooms have closets -Stairwell is rarely cleaned -Lousy, unresponsive management specializes in gaslighting - Washer and dryer frequently malfunction (and eat quarters) -Front door sometimes does not close all the way, causing packages to be stollen -Sound insulation is inadequate, floors are squeaky Advice to landlord: Stop leaching off of New York’s working class”

“Unit 2 Pros: Central AC and size of the units. Bathrooms are new and nice. Cons: Since the corporate landlord took over they've been absent an uncaring. The super is great and very responsive. But the people in the office don't want to address any of the major repair and operational issues, mostly because it doesn't work for their bottom line. Haven't seen pest control in six months and they have refused to fix issues with the heating system. The rent increases are ABSURD compared to what they actually do.”

“Pros: - the laundry system is cool - big rooftop - chill neighbors - modern appearence Cons: - the apartments are fitted with appliances and fixtures most likely bought at a significant discount due to design flaws that make them either unusable or constantly in need of repair through no fault of my own, to the point that I fear for my security deposit (a concerning trend in these overpriced Bushwick apartment buildings) - the maintenance man is nice but is a bit arrogant and keeps blaming tenants for issues that arise from poor fixture and appliance choices by whoever designed this place, like flooding; I came home to a bathroom overflowing with SH*T WATER, CORN AND ALL. MY BROTHER IN CHRIST. the advice was "don't flush toilet paper". I- - the walls by the windows are not sealed properly; if it rains, then it pours (into your room, that is) along walls by the windows; I almost lost my laptop and valuable items to this because I came home to water pouring onto the windowsill Advice to landlord: Stop using flimsy appliances and fittings to justify skimming some replacement costs off of security deposits. Karma is a mean b*tch.”

“Unit 3R Pros: Virtual doorman is very helpful and whenever there was an issue with the apartment someone was sent promptly. Cons: Wish the apartment was more spacious Advice to landlord: Clean the basement”

“Pros: Laundry in building, Heating/Cooling, hardwood floors, price Cons: takes forever to get something fixed or looked at sometimes, have to pay to use laundry, thin walls, floor is not level - UPDATE: New Building management - rent went up 22%! Would not budge with any negotiations whatsoever. Not an apt with lots of natural sunlight, sound insulation, or closets. Management will NOT give you your deposit back unless EVERYONE on the lease moves out. They require the people replacing you to pay you your deposit instead. Advice to landlord: Stop raising the rent, install closets, get rid of the horrible french doors, pay your tenants their deposit back!!”

“Pros: Located in great part of Crown Heights Cons: No heat on coldest days of year.”

“Pros: Dishwasher, neighborhood, that’s it Cons: Management and apt owner are unresponsive, uncaring, and disrespectful. Lived there for 2 years and couldn’t wait to get out. Left the apartment in great condition, cleaned everything, and took videos because I had a feeling they would make the deposit return process difficult. It has been a year and they refuse to return my deposit of $2600. The landlord has blocked my number and is quite frankly extremely disrespectful and creepy towards women. The building has no management therefore the stairs, the shared washer/dryers, and the roof areas are in disgusting condition, always. Not to mention the trash outside of the building which accumulates for weeks before they take it out. It took the landlord 3 months to fix the oven when I first moved in. The apartment gets extremely cold in the winter and the factory/homeless shelter across the street are uncomfortably loud. You will wake up every morning at 5am to the sounds of trucks beeping. Almost the entire building moved out the summer that I did. I just cannot stress how terrible the landlord is - do not waste your time and money here. I promise it will not be worth it. Advice to landlord: Return your tenants deposits.”

“Pros: Great light and open floor plan. Outdoor spaces are nice, every apartment has at least one. Cons: Walk-up can be exhausting. Roof is unfinished. Advice to landlord: Finish the roof! That is a huge value-add and could be reflected in the rent.”

“Pros: Good access to public transport affordable grocery stores low noise/crime Cons: No parks nearby Street parking not easy”

“Pros: enormous windows, very high ceilings Cons: landlord slow to respond, kitchen and bathroom in poor repair Advice to landlord: be more responsive!”

“Pros: Clean, nice layout, generally quit neighbors Cons: Management is unresponsive and does not care about your property or safety. There have been roof squatters sited and package robbers caught on camera and nothing was done.”

“Pros: Brand new, quiet neighborhood, updated appliances, W/D in unit, decent sized bedrooms Cons: Poor management (Kings Capital), poor communication for emergencies, pest control issue that was never resolved. EDIT: on 3rd management property since 2020. Bought by freestone 03/22. W/D has persistent issues they do not properly fix. Responds to issues in a more timely manner, but responses are lacking quality.”

“Pros: Recently renovated, washer/dryer, new appliances with convection stove and large fridge, heated bathroom floors, video intercom, no pests Cons: No amenities, sometimes noisy from street, maintenance has been slow but has improved, no composting Advice to landlord: You did a great job renovating the apartment. Keep it maintained. I’m not sure what you can do about the noise or amenities.”

“Pros: Small building. Larger apartments. No issues with heat or hot water. Cons: Landlord completely unresponsive. Most appliances fail and are not repaired. Basement floods many times with rain water and SEWAGE backup. Advice to landlord: Advise to landlord- manage the building. Even just a little.”

“Pros: The landlord is so quick to fix anything wrong and is kind and understanding. He really cares about his building and the tenants. It’s very clean and comes already furnished with a cleaning person who comes weekly. Cons: It’s about a 13 minute walk from the train station and there isn’t much to do in the immediate neighborhood.”

“Pros: Good location, nice units and have dishwasher and W/D inside and are relatively spacious. Cons: Far from subway, building management responds quickly during the week but I’ve had issues getting them to respond on the weekend. Basement apts have some bug issues (spiders and the silver things). Trash outside is often overflowing, at night there are rats. Advice to landlord: Better response times on the weekend, better trash management outside.”

“Pros: High ceilings, great light, very interesting creative neighbors while I stayed, nice rooftop area, relatively quiet street for being off of broadway Cons: New management after owner sold is unresponsive and profit driven, no closets in any of the units, units are basically studios with walls”

“Pros: Big bedrooms, nice bathroom Cons: -oven only gets to 300 degrees -constantly hear neighbors singing -washing machine broken”

“Pros: Landlord doesn’t bother Left alone Cons: Landlord rarely responds Keeps deposit, although never resolved issues prior to move in Left apartment in better condition than move in Advice to landlord: Hire a better manager”

“Pros: Good dishwasher and bathroom. Nice neighbors Cons: Horrible upkeep of apartment, mold in basement because trash is kept down there. Restaurant downstairs is loud if you face the backyard.”

“Pros: Great location with easily accessible public transportation, updated appliances Cons: Molded basement you can smell the second you walk in, broken laundry, removed access to the roof, loud restaurant below.”

“Pros: central in bk, easy access to trains and getting out of BK Cons: People drive crazy down the street the street is normally really disgusting. Trash and dog do-do all over the street. The outside door into the apartment lock and the security cameras don’t work, package stolen The management company is awful, they never respond, or come by to clean up. They left an open hole in the roof for over a month. People come to work on the building are rude, unprofessional and don't clean up after themselves. The building was built cheaply and everything is breaking, the water pressure is awful + water is scorching hot and random smells coming from the pipes like a dead body rolled in cat piss. Flies are everywhere all over the trash, it’s dusty and there’s no amenities for the outlandish prices that you have to pay! Avoid this building Advice to landlord: Send some by to clean up the building more regularly. Come by and know the tenants living there Don’t do construction in the building without notice Just do better about the up keep of an apartment”

“Pros: Area, spacious, secured entry, rooftop access Cons: Have dealt with squatters and people stealing packages. EDIT: After four months of being out of the apartment, the landlord has yet to return my security deposit. At first he was responsive, and he's since ghosted me. I may have to take him to small claims court to retrieve my deposit. Beware! Advice to landlord: Be more communicative with tenants and return their deposits! That's not your money.”

“Pros: Cathedral level ceilings on first floor. Nice bathroom appliances. Noise level low Accessible rooftop Cons: Smoke alarms connected to another building so they go off at all hours of the night and you can’t reach them without a 15ft ladder. Piercing loud. Oven broken beyond repair, owner refuses to fix. Carbon monoxide leak in the basement. Digital keypad to get into building does not work if the power goes out- you will be locked outside with no way in. Owner refused to pay locksmith fee during a snowstorm. Washer and dryer very sub par and only work half the time. “Outdoor patio” completely inaccessible as it is locked with a padlock. Owner unresponsive on weekends. Takes several tries to get anyone to come to the building. Advice to landlord: Take better care of your tenants. Your building is unusable on the first floor. Fix your smoke alarms.”

“Pros: Proximity to bars, train, laundry and grocery. The super is responsive and kind. Good closet space. Cons: Super dusty, as in sticky dust that you cannot remove. It took 3 months to sort out our deposit when management traded over and another month to have an oven with a gas leak addressed. Apartments “B” are more like 1 1/2 bedroom, one will only fit a full size bed and a tall dresser. Advice to landlord: Be more responsive and knowledgeable of your tenants’ needs.”

“Pros: Inside the individual apartment is nice Cons: Management said there would be a working washer / dryer in the building, lied about it on the listing. Smelly & not very clean inside the hallway area. My roommates and I had to repeatedly had to ask for the keys when moving in. No communication whatsoever. Advice to landlord: Have better communication with your tenants”

“Pros: Great Rooftop Lots of trash bins and lots of recycling bins Next to quite a few bodegas and a coin laundromat Cons: No laundry in building Barely any storage for tenants, including closets Management company was stingy with returning deposit Advice to landlord: True Management should be more empathetic with it's renters”

“Pros: great location and awesome roof top acesss Cons: been almost a month since i moved in and can’t get the super to paint the walls after the previous tenant left them a mess and unit gets really humid and hot Advice to landlord: before renting a room inspect it to make sure it’s ready to have a new tenant”

“Pros: -Units have great lighting -Duplex apartments -Dishwasher -HVAC system Cons: -LEAKS EVERYWHERE!!! They can’t even figure out what’s causing them so there’s no hope for repair. Property management company is extremely unresponsive and slow to address maintenance issues. -Building is poorly maintained, trash stays in basement for days, washing machines are filthy. -Walk up”

“Pros: We lived at 707 Hart St for four years total - 2 years in the studio unit on the first floor at the front of the building, and 2 years in the two bed on the second floor in the back of the building. Easy access to the L and M. Close enough to restaurants / coffee / the park. Accessible and clean roof. Modern finishes and appliances. Cons: While living in the studio unit (which, in hindsight, we overpaid for at $2k/month), we had both sewage backup and a mouse infestation, as well as scaffolding that covered our only windows, and garbage right outside of the windows as well. We also had incredibly loud neighbors across the hall who had 5 pets and numerous fights. Living in the two bed unit on the second floor was much better overall, but we still dealt with those same loud neighbors who had a private backyard right outside of our windows, where they'd make noise early in the morning and late into the night, smoke constantly, let their dogs poop all over without cleaning up, and leave their very bright lights on overnight. The management company also owns the building to the right of 707. When we signed our original lease (as that building was being built), we were promised access to their laundry and gym, but ultimately were never given access. We also waited months to have our security deposit returned, and had to get the attorney general involved.”

“Pros: Great location in Brooklyn Heights - close to subways, stores etc. it is an old and historic building. Cons: Management was Raj Associates- not accessible and not helpful. We had repeated ceiling collapses due to poor maintenance and it was difficult to get a response or the issue addressed. While they are quiet when you have an issue, they will be prompt on requesting late fees if they don’t have their check in the mail on the 1st and there is no electronic payment option. Advice to landlord: Better management and maintenance of this beautiful 1899 building.”

“Pros: Nice area, Super is close Cons: Extremely inefficient building resulting in high power bills”

“Pros: Landlord is relatively responsive and fixes issues within a day or two usually. Very nice people in the front office. Appliances are brand new and the air conditioner works great. Cons: Area isn’t great and everything is cheaply made. Advice to landlord: Laundry room was always moldy and crowded since there’s just one washer and dryer for the building.”

“Pros: Renovated with nice appliances Cons: Currently run by Venn, a coliving. They ignore problems they are not willing to take care of, such as mold, heat problems, etc. You can hear mice in the wall once in a while. Advice to landlord: Focus on making the home inhabitable rather than doing events. Without a safe and nice home, those are pointless.”

“Pros: Nothing. It was a nightmare living here Cons: There was a rat infestation and I paid out of pocket for an exterminator and wasn’t credited back for it. There was 100s of rats in the walls and in the basement. The management company didn’t give a hoot! They tried to keep my security deposit in the middle of the pandemic. The laundry wouldn’t work in the basement and would take my money and I had to ask multiple times to be compensated. The neighbors blast music all day and night. The heat even stopped working and it took them a month to fix. All they cared about is money and not the tenants. Advice to landlord: Do something different because this is just not it”

“Pros: Good Location, Dishwasher and central Air - Rooms are a nice size Cons: Management ignores any and all emails until you send about 10, and that's when there is a chance of damage to the property i.e. leaks- not when you say, "hey my oven isn't working" - which I took care of on my own. Advice to landlord: Maybe pretend to care about your tenants? We don't ask for a lot.”

“Pros: - Clean & well maintained apartments - bright bedrooms - new fixtures - brick - secure building with cameras Cons: - management didn’t respond to emails right away. (Make sure you save all emails/conversations) - laundry room was broken into and we were out of laundry for several months. No reimbursement - never cleared off sidewalk during snowstorms or provided salt as Requested nor reimbursed - basement apartments were advertised as livable, yet when city inspection came, we had to move our belongings out. Advice to landlord: TCM, needs to be more responsive to residents in need and give them tools to succeed the elements. (Ie, if you can’t orchestrate sidewalk cleanup, leave a shovel, someone will do it).”

“Pros: Was new ish building at the time. Ac/heat units installed as part of each room. Cons: No ventilation for cooking space or living room Poorly constructed, stuff always breaking Noisy block/neighbors Oh and ask me about the time the landlord did nothing about an air bnb that was set up across the hall where they had several blowout parties that trashed the building, roof, and hallway. One time someone passed out in front of my apartment door and an EMT had to revive them. Advice to landlord: Give a tiny bit of a sh*t. Just a shred.”

“Pros: Landlord doesn’t bother you or show up Cons: A lot of the things wrong with the building do not get fixed or take forever to get fixed. Not enough ventilation in bathrooms, mold up and even after cleaning on a constant bases bugs were starting to show up from the pipes. example: ceiling of my apartment had a leak and it was never fixed and i was living with mold growing on my ceiling. Advice to landlord: Learn to be flexible with tenants, most of your lease are illegal specially the basements that are rented out as rooms.”

“Pros: -great location -dishwasher -laundry in basement -shared rooftop Cons: -management does not respond to any emails -unit not not cleaned or repainted -cockroaches in basement where laundry is Advice to landlord: Respond to emails and respect your tenants!”

“Pros: We lived there for almost three years and really loved the place. We moved in the first day after the building was finished, so it was brand new. Our utilities were included which was huge. The super sometimes would be a little slow to respond but he always showed up and fixed everything with no problem amd was always professional and polite. Washer, dryer and dishwasher were all excellent. Neighbors WERE excellent. Young family on the first floor, the couple that lived across the hall was always very nice, everyone was respectful about noise and not having too many guests. Until... Cons: Everything was great until over the summer and four young early 20’s guys moved in and decided to throw loud parties with tons of people in the middle of the pandemic. There were constantly guests coming up and down the stairs, and they would blast music late. They were a huge reason why we decided to move out. The owners also refused to work with me when I was furloughed from my job in March. Fortunately I was able to get benefits and went back to work in June before the extended benefits ran out. I was very upset that they were not even willing to discuss it, and had I not been able to go back before the extended benefits ran out I wouldn’t have been able to pay rent in full. We would have stayed but we decided to get a bigger place with a backyard in Ridgewood. Advice to landlord: There’s not really anything they can do. I don’t recommend or condone discriminating against renting to someone because of their age. When I was in my early twenties I had a hard time finding places to live for that exact reason. But it should be stressed to new tenants that it is a quiet building and that the current tenants were mostly couples and families.”

“Pros: The layout is great along with the views of the skyline. Cons: Super does not live in the building and is too busy to fix things and pretends he doesn’t know about issues put in the portal to get fixed. No response to problems. No heat at times. Radiator hissing, banging and smells. Lack of communication from management and super. Lots of trash in the front side of the building for months. No Covid cleaning or reduction in rent to accommodate lack of heat/hot water. Advice to landlord: There is a law of warranty of habitability-abide by this law. No one should ever be without hot water and is the law to have it for 365 days of the year. Communicate with tenants about existing problems or maintenance issues. Fix things that need to be fixed and let tenants know when this could be scheduled.”

“Pros: The landlord when I lived here for 10 years ago was great. He was a very understanding and helpful man. They are very responsive and everything you would want from a landlord. If your electric goes out between Friday-Sunday they will not fix until Sabbath is over. However other than that, great guy and business to work with. If you have an issue with paying rent on time or any financial struggle he is very fair and is understanding. Cons: I will say the building itself in hallways etc. was not always kept super cleanly. There were roaches in the building and pests such as mice from time to time and we were on the 4th floor so that is something to be aware of! Other than that this is a great starter Apartment in the city. I couldn’t beat the rent at the time that was $800 and a short walk to the A train to get to work. Just don’t be stupid in the area and you will be fine. Take a car home late at night and lock your doors and windows to prevent break-ins. I sometimes had packages stolen around the holidays which sucked, but other than that it wasn’t a horrible place to live. Advice to landlord: Keep Pest Control going and up to date. Have cameras in the building in case break-in’s and stolen packages. Regular cleanings.”

“Pros: Backyard was great for parties, neighbors never minded loud volume at night Cons: Rats in the walls, floods, roaches, $1000 ConEd bills in the winter. Just... bad. Advice to landlord: Tear it down and start over.”

“Pros: Beautiful and modern construction, dishwasher, laundry in apartment basement. Electric heat and air conditioning. Good starter apartment for young folks who want to live with roommates. Cons: They paired 5 strangers together for this apartment by using a “roommate matchmaker” then when the lease was up, people moved out and put the responsibility to find new roommates on remaining tenets. The landlord and his workers were extremely rude and sexist at signings and at repairs- would only want to talk to the men in the house. Things in the bathroom constantly broke and it took forever to get anyone over for a repair. They also allowed two people to live down in the basement when it was not legal. Advice to landlord: Be to your women tenants and take responsibility for the apartment building when it needs fix’s, repairs and new tenets.”

“Pros: Its affordable the neighborhood is very nice neighbors are pleasant Cons: Landlord or building manager never fixes anything they didn’t come to lay salt shovel won’t even come to look into power outages king and Queen of slumlords and the building was listed for sale and they didn’t even tell the tenants Advice to landlord: If renting treat the tenants the same way you treat the when collecting the rent”

“Pros: At first sight this building looked great, but quickly became the apartment from hell! Cons: All unit leak water. I was in 3G the windows leaked, the roof started to fall down and fall apart. Building management are scan artist, I lived here for almost 3 years, they never fixed anything! First problem dryer wasn’t connected, co2 was being poured into the unit and we kept getting sick. Never did anything about it had to hire someone to fix. The over the next 2 year the apartment literally fell apart. NYHS file several violations against them for non repairs. Ultimately we had to break our lease and move out. Don’t fall into the same trap we did. Don’t move here! Advice to landlord: Get a clue and start caring about tenants! Fix the leaks and actually do your job!”

“Pros: Two trains less than 10 minutes away, either way. Cons: The landlord is seemingly non-existent. Advice to landlord: Reach out to your tenants, you'll avoid a lot of trouble.”

“Pros: The building is very nice and the super is always easy to get ahold of Cons: It’s a far walk to the train Advice to landlord: Would love to see more washer and dryers”

“Pros: Location, that’s it. Cons: Landlords, work is done subpar, continuous issues. Will be told something is “too expensive” to fix (i.e. when your roof leaks). Advice to landlord: Care about your tenants and they will care about you.”

“Pros: -Rent Stabilized -In-unit laundry and dryer -Private balcony -Roof Deck -Relatively safe block -Decent Parking -Allow pets (dogs and cats) Cons: -A/C window units are old -No easy access for Verizon Fios, the best you can do is Optimum. -Walkup Advice to landlord: Update the A/C units and re-paint the stairwell at some point.”