10965 S GESSNER RD, Houston, TX, 77071

Why is the utilities bill so high and increases every single month?? All they say in the office is 'I knowwwww'. That's an inadequate explanation. I moved here in July, alone, in a two bedroom and one bed & bath I don't even use. The utility bill was $67.00 in July. Now six months later, it's $133.00? This is fraud because there's no freaking way I've used anywhere near that amount of utilities. Soon it will be the same as the rent! This is ridiculous and they need to do better. All the complaints about that and the manager are very very true so beware! I don't know exactly who that manager lady is, but she is the rudest witch ever. How she's in that position I have no clue, but these apartments are going downhill fast.

I have no idea why this place has 4.2 stars. I personally think it should be lower but I can see how some people would rate it higher. It’s nice and spacious in comparison to other apartments in the area. That said, it’s incredibly unsafe and very dirty. Numerous types of pests and allegerns( cockroaches, roaches, possums, dust because of poor ventilation, and mold ).Residents sometimes leave their garbage bags outside for days at a time. This is even after complaining to the leasing office about this. Someone was mudered here, another robbed at gunpoint, some residents used to sell drugs from their cars/apartments, and before they found out and evicted him a sex offender was able to secure a lease here. Endangering the many women and children who live here. All of these violent crimes have taken place from 2021-now. Despite this nothing has been done to improve security. No cameras installed, some buildings are partially submerged in darkness because of a lack of exterior lighting, and the gate is almost always broken. Leasing staff will try to make you think this is all perfectly normal and it’s out of their control. But it’s not they can take steps to improve safety by fixing all the issues I just mentioned. they just choose not to. You get a decent amount of space for your money but that comes at a great cost to your physical safety. They are quick to collect their money for rent, but it doesn’t appear that any part of it is going towards maintaining the property, amenities( there are none here), and most importantly it’s not being used to keep anyone who lives here safe. Rent here at your own risk

Loud neighbors, people steal, trash in hallways, gate is broken, front desk never answers, parking is crowded. My emails have gone with no response and calls aren't answered. The best part about this complex is maintenance. They are excellent and always timely.

The apartment it's self is beautiful. The manager AUDREY is a low down dirty kaniving snake in the grass ------ thief. My rent was paid I had the records to show I had gotten sick ended up have emergency surgery to remove my gallbladder and this dirty sorry excuse for a human filed eviction on my self and my child! After surgery we were homeless she didn't care. She lived in 2 apartments and she gives special treatment to her family that she allows to live on property. I am also disabled she refused to allow me too e to the first floor which was her second apartment the management company does not respond you call to complain on this unprofessional POS and they refer all calls back to her. While I was living there I made her aware of a drug dealer that lived in a building directly across from hers she didn't want anything to do with it I guess because he paid his rent with the drug money she turned a blind eye to.... This place is not the place you want to move to if you want rest and piece of mind. Move somewhere else I'm sure they would have more care and concern for you than the leasing manager. That property is garbage as long as she is there running it. Oh the 5 star reviews are requested by the manager when you first move in before they screw over you!!!! So yes they are faked ???

I've only visited once or twice I'm not a resident .I do have friend living and paying their high --- rent on time every month and this person's car Has been towed three times .what's most upsetting is there is a parking sticker on the car .it's s parking scam and their scamming they're own tenants

I have a 3 bedroom practically the size of a traditional home. The office staff are amazing and considerate of their residents needs. The grounds could be a little more kept, but I do not blame maintenance. I blame adults with no consideration of their neighbors. Neighbors leave furniture and bags of trash outside their doors which allows animals to rummage through them and cause a mess in the breezeway. It would be nice for the kids to have a nice little safe area to play without the fear of cars zooming in the parking lot with out any consideration of others safety. It would be nice to have a new security gate as well. I don't blame management for this either, because when it is working properly someone always knocks it off track because they either don't have the code to properly gain access or simply just hit the gate trying to beat it from closing completely. Their could also be brighter lights in the breezeway's as well. The current ones are a little dim and people do tend to lurk around at night. Overall, the community is great, reasonable rent considering the alarming rapid rate increase of Houston's housing cost, speedy maintenance response, and reasonable parking if you pay the little extra to have a reserved parking spot.

I've lived at Concord at Williamcrest for some time now . I really don't have issues with my neighbors. Audrey is a complete mess! Rude, has an attitude, and lives to make people life a living hell. Every apartment pays a different amount on rent. She does what she wants to do . My neighbor has a three bedroom and pays less than me , and I live in a two bedroom. I hate dealing with the rude -----!!!! She should be replaced with someone else . The other two ladies in the office are professional and easy to deal with. Go to hell Audrey!!!

I've lived at Concord for two years and my experience has been okay considering all things. You cannot beat the spacioisness of the apartments compared to rent given the rising cost of renting in Houston. Bar the Best Value, Location and Price Overall. Easily accessible to the Beltway, Highway 59, and to 610 loop off of Braeswood or Bellfort. The grounds could be better kept, but ALOT of tenants are not responsible for their trash. The staff picks up trash DAILY behind grown folks who just refuse to take their trash to the trash bin or allow bags that burst to remain in the parking lot. They need assigned parking and ask their towing company to be reasonable(towed a brand new car, in which the complex got it back; towed a second time in the back of the complex when they passed multiple cars out of code in the front)The apartment could use a kid-friendly space or easier access to the park next to the complex. Maintenance is timely and courteous, even working on things when you're not present. I wish they would go back to regular exterminations, have noticed a slight increase in roaches compared to when we first moved in and there were NONE! The front gate always breaks, could benefit from buying another one instead of fixing the current one. Front office staff is cool. I've mainly worked with Ms. Collette and she is always willing to go above and beyond for the tenants. Definitely a value buy for a family or single person on a budget wanting space and close proximity to the Southwest side of Houston.

I been staying here for seven years and I love it,very spacious and I love that they include washers and dryers so I can do my laundry in my own apartment ????

visitors beware!! my vehicle was towed without warning because (according to the very unprofessional woman in the leasing office) everyone knows that they should have a permit or park in the designated visitor parking. i asked for documentation & figured it would be easy to find as "everyone knows this" she was unable to produce any documentation. i was told that the visitor parking is located in the back of the complex. there is no lighting & due to the overgrown brush, the tiny sign is barely visible in the day let alone night. needless to say, i won't be visiting this trash box again