All 15 tenant reviews.

“Unit 2A Pros: stairs and entryway are clean, trash is well maintained, no noise complaints Cons: super is pretty absent, takes a few calls to get even the most basic thing looked at. heat is not great. problems with cockroaches on the apartment, the pest-control service provided by the building is ineffective.”

“Pros: - recently renovated - well-maintained - quick response to maintenance requests - video intercom - sizable bedrooms Cons: - it's next to a school so can be noisy during the day (recess)”

“Pros: I've been living in this building for 3 years now. I loved it at first sight, the block is quiet, and everyone comments on how spacious it is. It's close to FDB and all the hot spots in Harlem. Cons: Once management changed for ABP to HPH it was downhill. Our landlord and the management office ignore texts and calls, we have to wait weeks before even possibly getting a response. For example, our bathroom light went out and needs replacing. That was 2 months ago. Our landlord still has not responded, despite multiple texts and maintenance requests. He says he coming and never does. The hot water has gone our a few times before, and we've had rodent problems, but not anything out of the ordinary for NYC. Overall I suck it up and deal with the bad management (lots of package stealing too that they do nothing about) because I love the apt itself. Advice to landlord: LISTEN TO YOUR TENANTS. FOLLOW THROUGH. DO YOUR JOB PLEASE.”

“Pros: Really great tenants. Great block. Cons: No heat at all. No security. Roaches. Gas goes out. Appliances suck Advice to landlord: Do better.”

“Pros: Super is very friendly and helpful. Renovated within the last ~5 years. Cons: The walls and floors are PAPER THIN. Our upstairs neighbors are SO loud you can hear them talking. The building behind a man is constantly smoking cigarettes and the smell seeps in through your windows. The building management is trash. It takes MONTHS to get something fixed and you have to call EVERY day to remind them. Rats are infested in the building behind so they are practically everywhere. Mailboxes have seen better days and need to be physically pulled open/slammed shut. Trash sits in back alley which makes rats flock to the bags. You can literally watch them run around and into the bags. Advice to landlord: Sound proofing of ANY kind. Address tenant concerns promptly.”

“Unit 1 Pros: Great location Quiet building residents and overall quiet neighborhood Cons: *Property owners have switched over the years. They don't communicate the actual building issues to the new owners.(Sewage backs up if there isn't a scheduled maintenance) *No temperature control for individual units. *There's always that one obnoxious hoarder in the building. They live in a hoarding situation, will claim everyone is stealing items, and will be black out drunk in the lobby 🙄 Advice to landlord: *current property owner is just in it for the money. Raising rent for every lease, but never makes real improvements *Doesn't respond in a timely manner / hard to actually reach anyone that can help *Sends passive-agressive texts and emails with "no reply" accounts *Repairs are a joke *Front door intercom system is junk, and we've missed many deliveries because of it (even though we've submitted the required form multiple times for repair)”

“Unit 3B Pros: The video intercom in the units are amazing and allow you to see outside and let someone speak. Natural sunlight is a huge plus, however, it can be a bad thing in the summer time because it gets extremely hot. Washer/Dryer is super convenient and bedrooms are big for nyc. Water pressure is great and have never had any issues with hot water. Love the layout of the apartment as well with both bedrooms being on opposite ends of the apartment. Cons: Broken tile in the entryway so the door to the building was stuck open sometimes. Not enough square footage to justify raising the rent $1k. Took over a week for maintenance to address a work order. Construction went on for almost the entire year we were here, and we were not notified. Noisy area up until late hours- even saw someone get assaulted right outside the building and had to call the police. Management wouldn’t answer the phone past 3pm. Advice to landlord: The text reminders about maintenance & pest control are extremely helpful, keep it up!”

“Pros: Very nice apartment. We had no issues or problems. It is an older building but nicely updated with high end kitchen. Great sunlight in front windows (1 BR and living room). Building very secure. Never had security issues within apartment building relating to package theft, etc. Close to Morningside Park which is lovely. Nice bodega on the corner. Subway station close by. Some very nice restaurants (higher end) as well as everyday casual pick-up style restaurants nearby within walking distance. Close to everything great in Harlem. Highly recommend. Cons: There are no cons Advice to landlord: I have no advice”

“Pros: I lived in this building to share a unit. The area was ok but I didn’t like that people hang around all the time outside. Cons: One thing is that the lease holders were the worst to deal with. Very cheap, broke, and do anything to do take advantage of new tenants. Be careful!! Advice to landlord: N/A”

“Pros: The management was responsive Cons: Very loud at times but hey it’s the city Advice to landlord: Pest management!!!”

“Pros: Location, cleanliness, garbage situation Cons: Security issues, no mailroom/secure place for packages”

“Pros: Clean and laundry in unit Cons: New management not as responsive to maintenance issues, heat radiators didn’t work properly, lack of communication. Also not flexible with COVID”

“Pros: Landlord is very responsive Cons: You can hear your neighbors”

“Pros: Nice washer and dryer Cons: Bad construction - cheap Not enough heat during the winter No shoving on weekends Office sucks Advice to landlord: Add storage and bike racks Heat the common areas in the building Package locker Front door breaks a lot Wear a mask”

“Pros: building is decently maintained, but there were rats in the adjacent building i’ve seen go in and out. occasional roaches seen in our unit Cons: management is unfriendly and unhelpful whenever i contact them with regular maintenance/insect/security deposit issues. there is only one maintenance person available who works 9-5, when everyone is not at home. they also changed management suddenly without any prior notice other than a slipping a paper under our door to tell us to start paying rent somewhere else. strongly discourage giving money to this company Advice to landlord: improved service needed; more transparent and upfront information provided to tenants about deposit return process; fairness on your end to provide full maintenance services when requests are submitted; return deposits that are owed in due time according to city law”