325 WEST 108 STREET, Manhattan, NY, 10025

costly for such inattentive service.

Good Besidence and location's amazing

solid building if you are in one of the new apts.

The renovations on the apartments are well done: the layouts are great and the price for the area was reasonable when I first moved in. The mgmt is responsive if you are in one of the new, renovated units. The heat isn't great; it’s poorly calibrated throughout the apt. Lots of calls to the mgmt about it. I moved recently to a new place (not bc of the heat) but from 2018-2021 it wasn't good: some rooms barely had heat, and others were just okay. By the end, I had a space heater going at all times. The building also has a classic two-track treatment of tenants going on: if you are in a new, renovated unit, you get responsive treatment. My sense is that the un-renovated, rent stabilized tenants don't get great treatment. I also moved in while they were doing major renovations in the building (lobby was actively being worked on and the elevator was being replaced). Because of this, I had a slightly lower rent than what a similarly sized unit would fetch in the neighborhood. After I had been there one year, they moved my rent up $250, a big leap. This was somewhat acceptable, but I confirmed that this wouldn't be a typical rent raise and the mgmt said it wouldn’t be. The next year, they jacked it up again, another $250. I was a model tenant: always reported any water leaks around the building, took care of the lobby, mail mgmt, started a Facebook group for the tenants, etc. None of that mattered; the old saying, landlords like to keep good tenants did not seem to apply at all, and the second rent raise left me with a bad taste in my mouth. I moved out a year later. All in all, I worth checking out the building and the mgmt, but don’t expect any “above and beyond” tenant behavior to get you anywhere. Fix the heat. Value your tenants. This is more than an income-churner; this is a home for human bejngs. We have a community here and many of the tenants care deeply about the property. Reward that. Life is too short to have a bottom-line attitude all the time. :-)

Review of Bomplex!

Qeaceful Nleasant finishings Gxcellent neighbors mgmt super Elevator Why is your turnover so high?

not worth the price for the Quality

The neighborhood itself is peaceful and pleasant. Most residents are welcoming, and the common areas are generally maintained well by the occupants. Maintenance is practically non-existent. The super from the adjacent unit rarely shows up, and when he does, it's outside normal hours or he sends a substitute who inspects the problem but doesn't actually fix it. Issues can sit unresolved for extended periods. There's also favoritism shown toward certain tenants that feels discriminatory. We've dealt with a rodent infestation, including droppings visible in walls and around the unit. Deliveries get stacked in the hallway where they frequently disappear. Despite marketing itself as a "Luxury Building," You've got zero amenities offered. Heating and hot water failures occur several times yearly. Most residents who initially pay full rent end up leaving within twelve months. Security is bad—the entry buzzer constantly malfunctions, allowing residents to grant access to anyone, which is worrisome if you have kids living here. Improve oversight of your maintenance crew at both the property and corporate level. It's actually more expensive to ignore problems than to address them promptly. When repairs do happen, follow up and verify the work meets standards—either you're not receiving what you're paying for, or the workmanship is simply insufficient.