4400 Memorial Dr

EXTREMELY DISGUSTING both the apartments and the new management/staff attitudes. The office staff is EXTREMELY RUDE, LACK EMPATHY. Nancy is extremely unhelpful, rude and does not care to assist anyone. The assistant manager as well is uncaring, rude and actually hung up on me today after I had to beg for late fees to be removed. The late fees include an initial $65 fee plus also accumulate DAILY 1% of your balance. She said to me sternly “I can only do this one time, I will not do it again� I had to call for several days trying to fix the issue with my rent payment because I switched banks and jobs. A sincerely one time issue in three years that I’ve lived here. They did not care. Finally, after many calls, in which I have had to get frustrated, the asst manager agreed to waive ONLY the initial late fee yet did not want to credit the daily fees that accumulated over the weekend as she was not in the office for me to make my payment with her as we agreed. They made the process impossible and so stressful. It’s all so completely unfair. YET I HAVE PAID MY OVERPRICED RENT ON TIME FROM DAY ONE aside from this one time. It has been an incredibly unpleasant, disappointing, stressful and frustrating experience at Bayou Park Apartments. I’ve lived here since December 2022. I am not a valued tenant and it truly shows. I was moved from building 11 to building 8 after a year of complaints about the ROACH INFESTATION. All of my neighbors complained of the same issue and either moved out or were relocated. I was moved to building 8 with a promise of $100 off my rent for a year which was never applied. Building 8 is worse than the previous building. My bike was stolen here, the hallway is incredibly dirty and incredibly nasty. If you walk through the hallways here in ANY BUILDING, they are gross and roaches are everywhere. I have RATS living in my ceiling. I can hear them running through my roof scratching and screeching in the evenings. It’s embarrassing to have anyone over to visit. When it rains, water leaks through the roof in my living room. It has never been addressed. When I first moved in, the apartment had been repainted and in the bathroom there was a roach stuck on the wall where they had literally just painted over it. Same on the patio with another roach. I’ve watched the roaches grow from small roaches to full grown cockroaches without management caring one bit about the complaints. Management could care less however, they do care very much about raising the rent and evicting you if you miss a payment due date. You will get an eviction notice within 24 hrs. The rodents came into my kitchen and ate through everything in my pantry, since then I’ve never been able to keep anything in my cabinets. This has gone on for several months. None of my calls to the office have been noted. When I call they tell me I will need to submit requests through the app. Which means I’ll need to do this weekly for them to maybe pay attention. My previous complaints were deleted somehow when they switched management and they act as if I am not doing my part in reporting the issues. They’ve sent pest control only once to no avail. The spray does not help with the pest problem at all. AS A HUGE SLAP IN THE FACE, I keep receiving notices about renewing my lease for the same price for only 6 months before it will increase. THERE AUDACITY IS UNBELIEVABLE. Everything here is disgusting. The only good thing about these apartments is the location. Everything else sadly, I cannot and will never recommend.

Bayou Park apartments are some of the worst apartments to be at. I went to go visit my friend and it smelled like sewer. There are always puddles of sewer water in the hallways and the maintenance crew just leaves the water sitting there. The washing machines do not wash the clothes good and rent is at least $1300. It is such a gross place to be. Never will I go back. I was actually thinking about moving there but heck no!!! ?? staff is also rude.

Management here is terrible & does not respond, there is a hole in the wall at the gym, the jacuzzi does not work, the interior is not what you see online at all. They did not provide my keys the day of my move in date!!!

Customer service is really bad, water shutoff frequently without notice, lots of pest and roaches, management team keeps changing so frequently and new management do not want to take responsibility for the previous one, hidden fee and charge extra money if you do not pay attention while paying rent, water, sewer and electricity bill is almost $300 for one bedroom apartment

It's simple. Do yourself a favor and don't move here. Why? see pictures - foundation cracks - humidity and leaks on the ceiling - mold in the air ducts (bleach won't even work) - infestation of roaches - dirty and unkept pool/ can't use - gates are never locked/ always open - Lights do not work in the parking lot section - grass areas are always dirty and unkept - water pressure is super low / bathroom etc - fence is fallen apart. Anybody can come in Literally, the only good thing about this place is the location... but it is not even worth it living in these conditions. Ew.