5830 SW 57 AVE, Miami, FL

The people who manage this place are absolute dopes who have no business being in the position they're in. They are wildly incompetent, and not only that, but the utilities (ie. power outlets, dishwasher, AC, fridge) are absolute garbage. One day, we needed a fix on our sink because the garbage disposal decided to stop working. We put in an official work order on monday, for them to come fix the sink, the dishwasher, and the filter on our fridge. Not ONCE, not TWICE, but THREE times did my roommate receive a text that the work had been done, yet when we returned home, nothing had changed. They took 4 DAYS to fix just the sink (the dishwasher and fridge still have problems). The nasty water filled to the top of our sink and just sat there stinking for days because they couldn't fix it. For 1.9k a month, they show absolutely zero urgency to help there tenants when they are asked. Absolutely awful establishment that should be shut down, management couldn't even print me a piece of paper when I asked because they can't figure out their own printer. The idiots in that office have a combined IQ of 40 and I will definetely not live here next year. Cloisters sucks!

In my entire life, I have never left a review on line, not good, not bad. However I genuinely feel as though I have a moral obligation to help others and save anyone who may be thinking of making the worst decision of their lives and living here. The first night I move in, I am asleep in my bed and feel a strange tingling... I turn on the lights to find a massive ant infestation all over my floor, walls, hallways, and even my ceiling falling on to my bed!!!! From the very first day we have moved in, there has always been something broken. Every single appliance has broken at some point, (fridge, water filter, sink, toilet, electrical, thermostat, washer, dryer, lights, television, window, etc. ) and do not even get me started on repairs. They will say that it is completed and fixed when literally nobody comes to the unit. We have given up on using the dishwasher completely, and have even gone out of our way to buy our own mini-fridges due to the inability of our fridge to stay working. The worst part however is simply the accountability, tone, and overall care free attitude of the staff and company. I really hope they respond to this message with "we genuinely strive to provide our residence with the highest quality of living possible." HAHAHAHA... (they don't.) I hope they respond like this because I enjoy laughing. All they care about is gouging your money. My shower door was broken when I moved in... and they tried to charge me hundreds to fix it as if I had telepathic powers and somehow broke it before moving in! I am stuck in this hellhole for 6 more months and my roommates and I have a countdown when we can leave. If you love ants and poop smells this is the place for you... if not I genuinely beg of you to move anywhere else. This is not better than Eaton, or even a box on the side of the underpass. Have a blessed day to all and please never allow Cloisters into your life.

I would give 0 stars if I could. This place is a total disaster!! Unfinished and still a construction site. The worst part is it isn't a safe place to live and the management doesn’t My heart goes out to these poor kids. We paid a fortune to live in this mess. They didn’t deliver what they promised… Landmark is a disgusting excuse for a management company and they should be ashamed of themselves!

Avoid this private student housing complex and any other property owned by Landmark Properties. The company over promises and under delivers as a part of their business culture. They are in the business of getting 50 page leases signed. That's it. Cloisters has leaking roofs, ancient sewer lines that back up sewage into apartments, shoddy interior workmanship like tiles with NO grout, trims with huge gaps, construction dust clogging ducts. They'd rather move students in quickly, than take the extra time to complete their projects correctly and safely. This is a terrible real estate era in Miami for buyers and renters. However, Landmark operates like this all over the U.S. Do not invest a dime in anything Landmark Properties manages or is developing for the foreseeable future. They will not do what they say they will. Plenty of other choices. Honestly, an RV would be better.

Renting an apartment here what is the biggest mistake I’ve ever made. They lied to us for months about when the apartment will be ready even demanding money on August 1 when they knew there was no way department will be ready by August 18. When we finally moved in on September 22, we discovered raw sewage coming out from the drains, sinks and tubs. Dirty living conditions they were never cleaned. And I am finish construction project. The water stinks. The room smell of mold. I feel ashamed for renting this apartment for my child. What a nightmare.