All 18 tenant reviews.

“Unit 3 Pros: The building is in a perfect location in the city on a quiet street Cons: The management is horrible and super sketchy. They gave us an illegal "deal" on rent. The refuse to clean the windows, which are so dirty you can't see out of them. The heat was out for 11 days during the coldest week of the year, and they provided no solution, or rent abatement. MANY apartments have mice infestations. The crown molding is literally falling apart in the apartments and hallways. The tenants leave garbage bags inside the building. The landlord is the worst human being I've ever met and will talk to you like you are an idiot. The apartment was also not cleaned or painted when I moved in, and the landlord did not offer prorated rent even though it was no where near ready to move in. Advice to landlord: Take better care of the building”

“Pros: Proximity to union square. Cons: Building is run by incredibly poor management, specifically the property owner, Evan Bell, who treats tenants with no respect and appears to be under the influence at work due to his slurred, misspelled words and improper use of grammar in all written communications. Additionally the building regularly does not have hot water due to ongoing boiler issues that they have not permanently fixed. We went without heat or hot water during 8 days in January with no notice or compensation. When we withheld the appropriate amount of rent for the outages, the management company threatened to sue use for withholding rent even though they clearly broke the law. Additionally, we have had several issues with mice and mold that have gone largely unresolved by the building.”

“Unit 6 Pros: Decently renovated apartment, though small Cons: Management company is terrible at responding and dealing with any issues. Had no heat or hot water for 8 full days during NYC polar vortex, apartment was under 50 degrees, did not hear back from management the entire time.”

“Pros: Good location Management is pretty friendly, can be slow Things do get fixed if you ask for them Cons: No heat/hot water sometimes No notice on heat/hot water situation until its already broken for hours”

“Pros: Management was helpful, renovated apartments and other residents were normal Cons: We did have one mouse but management helped patch up the walls super quick”

“Pros: Location is good and price is good Cons: Hallways are narrow finishes are a bit shoddy”

“Pros: I never saw any bugs/other critters while living here. Each room had nice windows, closets were a good size. The layout of the apartment was functional. Cons: The temperature was unbearable from december to may. Even during the coldest days, I was sweating through my clothes because it was so hot. Packages were also constantly being stolen from the lobby. Advice to landlord: invest in better security in the lobby.”

“Pros: Good apartment finishes. Gave gift cards for paying rent on time Cons: Raised rent 34% including additional fee in security deposit upon lease renewal. Heat was always blasting from September through May even if it was 65 degrees out. No laundry in building. Water was always scorching hot or freezing. Super barely responded or came on time. Owner would randomly stop by apartment with random people to and not explain why. Packages are constantly stolen. Video camera to see who enters the building is scratched so you can’t see who is entering the building. Broker fee for a broker who didn’t even stay to help sign the lease or answer any of our questions.”

“Pros: Perfect location, hallways are cleaned weekly. Never once saw a rat or roach! Cons: Loud-ish neighbors, garbage has to be taken out in a crawl space. Heating situation is weird - at least in my apartment it was a heated metal pole. Advice to landlord: The rent you charge for these places is pure robbery lol. You should be ashamed bumping up the prices the way you have.”

“Pros: Kitchen decently sized Living room well sized Great downtown location, VERY close to Union Square station Cons: No doorman Rent is pretty high (but that can be expected if you want to live downtown)”

“Unit 5 Pros: The neighbors were friendly, a mix of long-time residents and college students. Never received complaints about noise, and never heard anyone else's noise Cons: We had a persistent mouse problem, that was never helped, and the heat on the lower floors was full-blast during the winter months, which meant we kept our windows open throughout January. Advice to landlord: Be more responsive to complaints, and communicate when you will be showing the apartments to prospective tenants- the landlord once tried to show people my apartment while I was in the shower.”

“Pros: SO hot in the winter on the upper floors. Great location. Not many pests—had one mouse and that’s it for the whole couple years we were there Cons: Not enough counter space or outlets. TINY bathroom and second bedroom. Standpipe clicks non-stop in the winter. Had a leak in the apt above ours—building was uncommunicative for nearly a week but did fix it after that”

“Pros: great light, well maintained, responsive super Cons: landlord is rude, bad water pressure”

“Pros: Responsive super, hallways cleaned often, positive experiences with landlord Cons: Poor water pressure, have had packages stolen”

“Pros: Reasonably new appliances. Cleaner than many buildings I've lived in previously. Decent space for east village apartment. Cons: Loud neighbors, ideal for younger tenants. Packages have been stolen on many occasions, and owner has rarely responded to complaints. Getting things repaired has proved difficult at times, or has taken a long time. Does not accept digital rental payments.”

“Pros: Very close by to everything that you could possibly need and the apartments are updated with new appliances Cons: Super is unresponsive to issues especially on the weekends, mice problems that were not addressed swiftly, there would be no heat or hot water for 36+ hours multiple times in the winter Advice to landlord: Encourage the super to be responsive and ensure that things are taken care of quickly. The building is beautiful and the area is great.”

“Pros: Very clean hallways and garbage area, management cares a lot about building and often making improvements, great super, loved living here Cons: Heat got way too hot and couldn’t do anything about it other than open a window, packages were stollen a couple times Advice to landlord: Maybe do something about the heat. It was really difficult to sleep in the winter.”

“Pros: Perfect location, clean building, newly renovated lobby and apartments, modern fob access. Cons: Insufficient heat. The landlord only fixed things that required more than a bandaid to function somewhat normally. Such as a toilet that constantly ran but still flushed and a fridge that got cold but had no light because the door was installed incorrectly. Advice to landlord: Care more about the little details, they are just as important as the big ones.”