Tenant Reviews for 90 WASHINGTON STREET

Repairmen and management don't care about tenants! You don't want to live here. I had heating and AC issues at extreme temperatures with little urgency to repair anything. On top of that I'm paying so much rent to live in a place with no heat/AC during extreme temperatures for several days and the repairmen don't care about fixing this issue at all. It's not ok to sleep without heat below 35 degrees and it's not ok to continuing living in a hot apartment in the summer for SEVERAL DAYS. Moreover, lots of college kids living here throwing parties and smoking. The carpets in the hallway are often dirty.

Worst management ever. They would charge us late fees even when we paid in full a week before the deadline. They charged us 2 months of electricity bill after we moved out instead of 1 month for no reason and deducted it from our security deposit. If your plan is to have your security deposit back by when you leave, do not even consider this apartment building. Management is unresponsive, they will make you go in circles when you need them and will charge you for fake holes in the wall . Worst experience ever.

REALLY BAD experience at 90 Washington - During January 2018 to April 2018 there was NO Heat in the building. The systems are outdated and needed a major repairs. Due to being an old building, windows are not properly insulated so it stays quite cold in winter running up your heating bill. The management is poor, I still haven't got back my security deposit and need to file a suite in small court.

90 W is without a doubt the worst building in NYC. "Construction" has been going on for over two years with workmen, trash, all over the place. The terrace you pay monthly for has been a hot mess since I moved in two years ago. Floors 14-26 never have a working elevator and if you do, it's only one and takes about 25 minutes to catch. The doormen don't know anything. The manager is rude and sexist- absolute scumbag. Our sink backs up constantly with black sludge. Our floorboards have buckled three times and water seeps up through the cracks. The air never works. The heat never works. The hallway always smells like fish and the carpets are filthy. The gym is disgusting. There's college kids everywhere all the time barefoot, smoking weed in the common areas. If you complain or put in a service request they ignore you for weeks then show up and cuss you out the whole time they're fixing whatever it is. Half of the plugs in the apartment don't work. Workmen look in through the windows. They shut down the valet so the mail is so unorganized and all over the lobby and packages constantly get lost. This building is absolute garbage. Literally live anywhere else.

This is the worst building management I have ever had the displeasure of dealing with. They are the most inflexible, rude, incompetent, and overall useless group of people. If you ever have an issue or last minute move in request thy will not budge or try to work with you. The building has been covered in scaffolding for years with no end in sight. If there are repairs needed in your apartment it will be poorly fixed and break again. The roof deck has never been opened and does not look like it will open up anytime soon. Management is horrific and I can not express this enough and highly suggest not living here. In summation this poorly maintained building is made even worse by absolutely horrific management.

The building advertises the following amenities: 1. A Garage: There is no garage. It was converted into a daycare center. 2. Complimentary Sunday Brunch: The "brunch" was two dozen stale bagels from Cosi and old fruit for 400 apartment units. It was gone within 10 minutes every week. It was then discontinued altogether. 3. Rooftop: The roof has been closed for 7 years. Building permits are accessible online which confirm this. You will not have access to the roof ever at any point. 4. Laundry: The machines cost $4 to wash and $3.25 to dry a very small load. The clothes do not come out clean and you will not be able to dry clothes in under two cycles. That's over $10 to wash a minimal amount of clothes (clothes that again, are not clean after the wash). 5. Free wifi in the lounge: There is a $50/month amenity fee. Nothing about any of the services can be classified as free. 6. 24 hour concierge: There is a 24 hour doorman. The doormen do not check IDs of non residents or ask them to sign in. They do not open doors, help with luggage, provide your packages, provide any useful information, and they make no effort to learn tenant names. They're barely doormen and certainly not concierges. 7. A Sauna: This does not exist at all. 8. Gym: The machines are old and broken and there's no AC. For the $50/month you are required to pay, you would have been able to get a decent gym membership elsewhere. 9. Stainless steel appliances: My appliances are from 2000. Almost 2 decades old. The refrigerator doesn't even have an ice maker. The dishwasher barely works and the stove leaks gas. They also drive up utility costs because they are so energy inefficient. (Utilitiy costs are over $100 per month for a studio). Dry cleaning/Maid service: These are services you pay for. They are double the price of using outside services. Maple cabinetry: It's plastic. It doesn't even look like wood. Wood floors: it's plastic that gets scratched if you walk lightly in anything besides socks. 360 views: I am on the top floor and there were construction workers directly in my windows every day for 10 months. Management wouldn't even provide blinds so I had no privacy. They also refused to provide an end date for the work that began in 2011. Also, even from the top floors, the sounds from the West Side Highway are deafening and lady all day and night. Custom built closets: That's laughable. They are basic closets with oddly sized shelves that make it challenging to store anything. The doors constantly get jammed. Moving assistance: This service does not exist. Club 90 lounge: There are a few chairs, a TV and a pool table. I'm sure there's a charge to rent the equipment to play pool. The building advertises a wet bar and event space. To utilize these amenities, you are charged close to $1000. Pets allowed: The building charges exorbitant, non refundable fees for pets. Central air: The air conditioning units are old, loud, and rarely work. We went without heat for numerous days (we have also been without water on several occasions and have had brown water on several occasssions). In 14 months, the filter in the AC/heating unit was not changed once. Modern apartments: The windows are not sealed. When it rains, it leaks into your apartment and there is a constant draft. The sinks and shower drains are constantly clogged because of faulty plumbing. When you inform maintenance, their response is that they know and can't fix it. Paint is peeling everywhere. The apartment constantly feels dirty. The finishes are all fake, cheesy wood that peels off, mirrors and tiles are chipped, shower water pressure is terrible, walls are paper thin, lighting is awful so the apartment always feels dark despite having 3 tall lamps in one room. The apartment houses college kids who smoke in the hallways and blast music at all hours. There and constant loud construction noises. The elevators are always broken. You have to switch elevators and take the stairs to get to the club floor or gym. Putting all of that aside, the management alone provides more than enough reason to stay far, far away from this building. There is no property manager. The assistant property manager is the most unprofessional, rude and underhanded individual I have ever dealt with in my life. She refuses to do her job or provide any level of assistance to tenants, she frauds tenants out of $150 monthly in erroneous late fees because checks are "lost", she will not address or acknowledge any fault by the building or management and she frequently decides to not reply to emails whatsoever. It is incredibly odd that the company has had an admin serving as a property manager for a "luxury" building for so long. She does not understand leases or landlord/tenant law, refuses to adhere to guidelines put forth in leases, refuses to provide any relevant contacts for management (she wants everything to go through her) and she is grossly underqualified for the role. There have been numerous complaints filed with the city and state against the building. These are available online. Building management still refuses to address these issues and has even gone so far as to fabricate state laws and impersonate city employees. Your rent will go up by no less than $500 per year. Management will refuse to even have a discussion with you on this issue. Despite the fact that most landlords know that retaining tenants is far less expensive than attracting new ones, they will do everything in their power to get you to move. You will not get your security disposition back. If you scroll below to the other reviews, it is very very clear that living at 90 Washington will be one of the worst decisions you make in your life. Stay away.

Pros - location is amazing if you work in the financial district, the gym and lounge area are a good amenity, the views from some of the apartments are spectacular Cons - terrible management company - repairs and maintenance take forever and is an extremely frustrating experience. They are suckers for money and we were wrongly billed upon end of lease inspection. The walls are thin so you will either get noise complaints or make them. One of the elevators was dysfunctional for several months at a stretch leaving more than 10 floors to rely on only one working elevator which added to the morning commute and frustration. Expensive apartments - they are not rent controlled so they jack up prices by $$$ every year. Rooftop wasnt open until we left however was promised to open within 3 months of moving. --------! Overall: AVOID THIS BUILDING AND FIND A BETTER RUN LUXURY BUILDING.

Terrible building. They offer you the cheapest rent for what they claim it is at first with the incentives. They flex the rooms to raise the rent. Kings College student actually dorm there, the kids pay the school and the school houses them there. The college kids throw parties, don't have normal apartment curtousy. They slam doors, scream at all hours of the night and leave cigarette butts in the hallway. I had complained to management SIX times and they said they couldnt do anything besides file a noise complaint which they didnt do. I had to threaten to call the police for them to contact my obnoxious neighbors. Management sucks, the door men are super nice. Elevators are always broken. TERRACE HAS BEEN CLOSED FOR 7 YEARS. The gym air conditioning doesnt work, its terribly hot in the summer and freezing in the winter. And the wifi in the lounge doesnt work. Spend an extra 100$ a month and stay away from this building. After the first year they raise your rent 300$ then if you ask for an extension on renewing they charge you $750. Charge you $30 for replacing a light bulb even if you have the replaecment. STAY AWAY

I just left this nightmare building. Management is the worst; they don't know what they are doing. The entire building is falling apart, don't be foul by the corny trying to look good decor. Almost all the equipment in the gym does not work. BE SMART AND DONT RENT HERE!

Seriously, do not rent here. I know it can feel desperate that last week or two before your move date, but this place is NOT worth rushing into. LISTEN TO THE REVIEWS, its all true. Management is really the worst part. I suppose the stay would've been manageable if absolutely nothing had gone wrong, but thats just not a likely scenario for a New York apartment. We had a burst pipe that destroyed the foyer of the apartment- I emailed management so many times that I finally had to threaten to get a lawyer to look at the lease obligations. The floor was fixed the next day without a word from management. For the first six months of our lease, our utilities bill increased by roughly $50 a month for no apparent reason. When we insisted on having the meter checked (after another 10+ unanswered emails and calls) all of a sudden "ConEd made a mistake" and "we're changing systems". I learned from a broker later that they buy electricity in bulk and just ASSIGN RANDOM AMOUNTS TO APARTMENTS. Once we complained, it never went up again. THIS IS ABSOLUTE FRAUD. We're moving out July 1st (thank god) and I asked for a letter of recommendation stating that we pay our rent on time/never bothered other tenants- $100 fee! Unreal. Judging from what I've read here, I imagine it will be another nightmare getting our security deposit back. THESE PEOPLE ARE CRIMINALS. Flat out scam.