All 62 tenant reviews.

“Why is the utilities bill so high and increases every single month?? All they say in the office is 'I knowwwww'. That's an inadequate explanation. I moved here in July, alone, in a two bedroom and one bed & bath I don't even use. The utility bill was $67.00 in July. Now six months later, it's $133.00? This is fraud because there's no freaking way I've used anywhere near that amount of utilities. Soon it will be the same as the rent! This is ridiculous and they need to do better. All the complaints about that and the manager are very very true so beware! I don't know exactly who that manager lady is, but she is the rudest witch ever. How she's in that position I have no clue, but these apartments are going downhill fast.”

“I have no idea why this place has 4.2 stars. I personally think it should be lower but I can see how some people would rate it higher. It’s nice and spacious in comparison to other apartments in the area. That said, it’s incredibly unsafe and very dirty. Numerous types of pests and allegerns( cockroaches, roaches, possums, dust because of poor ventilation, and mold ).Residents sometimes leave their garbage bags outside for days at a time. This is even after complaining to the leasing office about this. Someone was mudered here, another robbed at gunpoint, some residents used to sell drugs from their cars/apartments, and before they found out and evicted him a sex offender was able to secure a lease here. Endangering the many women and children who live here. All of these violent crimes have taken place from 2021-now. Despite this nothing has been done to improve security. No cameras installed, some buildings are partially submerged in darkness because of a lack of exterior lighting, and the gate is almost always broken. Leasing staff will try to make you think this is all perfectly normal and it’s out of their control. But it’s not they can take steps to improve safety by fixing all the issues I just mentioned. they just choose not to. You get a decent amount of space for your money but that comes at a great cost to your physical safety. They are quick to collect their money for rent, but it doesn’t appear that any part of it is going towards maintaining the property, amenities( there are none here), and most importantly it’s not being used to keep anyone who lives here safe. Rent here at your own risk”

“Been a problem new white manager and leasing personal real fake and nasty heaters don’t live here firts they lie I been having problems with mi air conditioner and washer refrigerator and leaks and they say parts been order for 3 months I been dealing with heat and bad manager very fake rude person is why all the maintenance walk away Maintenace looking for parts in different units to accomplish work and I see few days a new maintenance very nice person and respectful and he speak good inglish and he keeps the property very clean except I see few times lighting a heavy refrigerator all the way to the 3 floor I fell sorry for this person how can be only x this entire property and no help I hope he don’t quit and Managment please remove the leasing a manager very rud and smell tabaco big time no good environment and bldgs need cleaning and wash mail boxes all broke down sense I leave here no parts ridiculously how Managment move owner money or take care the property it was nice and clean now cops everyday shutting people hanging in parking areas and staircases drinking and security sorry person he got free apartments and we never see this person car been park in the front he almost got spider nets on it bad property Managment sorry soon I will move to better place amén for y’all resiente they should call city Houston and complaint the roach infested units and mi units I have to”

“Loud neighbors, people steal, trash in hallways, gate is broken, front desk never answers, parking is crowded. My emails have gone with no response and calls aren't answered. The best part about this complex is maintenance. They are excellent and always timely.”

“The apartment it's self is beautiful. The manager AUDREY is a low down dirty kaniving snake in the grass ------ thief. My rent was paid I had the records to show I had gotten sick ended up have emergency surgery to remove my gallbladder and this dirty sorry excuse for a human filed eviction on my self and my child! After surgery we were homeless she didn't care. She lived in 2 apartments and she gives special treatment to her family that she allows to live on property. I am also disabled she refused to allow me too e to the first floor which was her second apartment the management company does not respond you call to complain on this unprofessional POS and they refer all calls back to her. While I was living there I made her aware of a drug dealer that lived in a building directly across from hers she didn't want anything to do with it I guess because he paid his rent with the drug money she turned a blind eye to.... This place is not the place you want to move to if you want rest and piece of mind. Move somewhere else I'm sure they would have more care and concern for you than the leasing manager. That property is garbage as long as she is there running it. Oh the 5 star reviews are requested by the manager when you first move in before they screw over you!!!! So yes they are faked ???”

“The good, the bad and the ugly, it's all here. If you live here be prepared to have your car broken into, and if you have a decent pair of rims, stay away, you will be one of many people that find their car on bricks when they wake up. Doors have gotten kicked in the past. Roaches are such a problem I would open my door and find them crawling all over it and the sidewalk, even on the grass. No matter how hard you try the roaches make it inside your apartment and keep coming back. Speaking of the grass, stay off of it, it's also full of fleas and dog feces. In addition to rent you have to pay a cable bill, even if you don't want, you will still be charged for it. They also charge for water and sewer but you don't get a bill based on your usage, you get a "prorated" bill so even if just you and your husband, if you neighbor has 20 kids, guess what? You're helping your neighbor pay their water bill, too. Parking can get pretty bad and if you want a reserved parking spot you have to pay for that too, if you don't you just drive around until one opens up. The complex tries to monitor parking by having a tow truck come but sometimes that results in residents who forgot their stickers getting their cars towed. If that happens, even if you live here, you still have to pay to get your car out. I speak from experience. Stray dogs roam the property chasing cars, and sometimes people. This is not the first time this happens yet nothing is done to remove them from the property. Just be careful when you walk around here. The walls are paper thin, so if your neighbor screams every five minutes, you hear it. If their kids run around the unit, up and down the stairs, you hear it. There's really no option as the property has no where for them to play so they run around the property, so be careful when you drive. The front gates are constantly breaking even when it's fixed there's a side door that is supposed to have a code but people keep jamming to keep open. Because of this it's hard to accept this is "gated community." Security guards don't seem to last, there are periods when you don't see any and when you do before you know it they are not around anymore. The complex does send out community guidelines but I don't think they enforce them. For example, they had one where they told people to stop loitering and to pick up after their dogs but I still saw people smoking weed, drinking, etc. outside and fresh dog poop on the grass. It's not all bad though, the have nice, friendly people that live here and will look out for you the best they can. It's convenient to have a washer and dryer, you dont' have to worry about using it too much as water is prorated. The complex seems pretty lax about pets and I don't think they enforce pet deposits or having people who aren't listed on your lease stay with you. Maintenance can be a little slow but if you call and remind them they don't get angry or get an attitude about it. They try their best but I think the complex might just be old so obviously things break down a lot. The biggest problem here are the car break-ins and the roaches if you prepare for that it's not a bad place. My other pet peeve is the rent isn't what your quoted as your also charged for the cable, water, sewer, trash, pest control (residents have warned me not to use it because they say it makes the roaches worst), and a charge from whoever prepares the monthly bills. All in all it's about $100-$120 more in addition to your set rent depending on how many people live in your building and how much water they use. If you prepare for all of the above and take the time to speak to your neighbors, it's an okay place to live until something better comes along.”

“I've only visited once or twice I'm not a resident .I do have friend living and paying their high --- rent on time every month and this person's car Has been towed three times .what's most upsetting is there is a parking sticker on the car .it's s parking scam and their scamming they're own tenants”

“I have a 3 bedroom practically the size of a traditional home. The office staff are amazing and considerate of their residents needs. The grounds could be a little more kept, but I do not blame maintenance. I blame adults with no consideration of their neighbors. Neighbors leave furniture and bags of trash outside their doors which allows animals to rummage through them and cause a mess in the breezeway. It would be nice for the kids to have a nice little safe area to play without the fear of cars zooming in the parking lot with out any consideration of others safety. It would be nice to have a new security gate as well. I don't blame management for this either, because when it is working properly someone always knocks it off track because they either don't have the code to properly gain access or simply just hit the gate trying to beat it from closing completely. Their could also be brighter lights in the breezeway's as well. The current ones are a little dim and people do tend to lurk around at night. Overall, the community is great, reasonable rent considering the alarming rapid rate increase of Houston's housing cost, speedy maintenance response, and reasonable parking if you pay the little extra to have a reserved parking spot.”

“I've lived at Concord at Williamcrest for some time now . I really don't have issues with my neighbors. Audrey is a complete mess! Rude, has an attitude, and lives to make people life a living hell. Every apartment pays a different amount on rent. She does what she wants to do . My neighbor has a three bedroom and pays less than me , and I live in a two bedroom. I hate dealing with the rude -----!!!! She should be replaced with someone else . The other two ladies in the office are professional and easy to deal with. Go to hell Audrey!!!”

“I've lived at Concord for two years and my experience has been okay considering all things. You cannot beat the spacioisness of the apartments compared to rent given the rising cost of renting in Houston. Bar the Best Value, Location and Price Overall. Easily accessible to the Beltway, Highway 59, and to 610 loop off of Braeswood or Bellfort. The grounds could be better kept, but ALOT of tenants are not responsible for their trash. The staff picks up trash DAILY behind grown folks who just refuse to take their trash to the trash bin or allow bags that burst to remain in the parking lot. They need assigned parking and ask their towing company to be reasonable(towed a brand new car, in which the complex got it back; towed a second time in the back of the complex when they passed multiple cars out of code in the front)The apartment could use a kid-friendly space or easier access to the park next to the complex. Maintenance is timely and courteous, even working on things when you're not present. I wish they would go back to regular exterminations, have noticed a slight increase in roaches compared to when we first moved in and there were NONE! The front gate always breaks, could benefit from buying another one instead of fixing the current one. Front office staff is cool. I've mainly worked with Ms. Collette and she is always willing to go above and beyond for the tenants. Definitely a value buy for a family or single person on a budget wanting space and close proximity to the Southwest side of Houston.”

“The apartment leasing manager Gwendolyn was extremely helpful and amazing to work with. I love the newly renovated apartments everything is so fresh and new. The main reason why I love this complex is the feeling of being safe. As a female that lives alone, safety should be a big concern and a priority. The property is very well lit, there is plenty of parking, The property is very quiet and overall these things put my mind to rest where safety and security is concerned. That's one thing that you cannot put a price tag on!!! Kudos”

“I moved into avistar following a rough patch in my life, and the staff made my welcome to the community easy and wonderful! The property is well kept (and being improved!) and I absolutely adore the office staff!! The maintenance team is incredibly efficient and wonderful to work with. I definitely recommend this complex to anyone looking to join an affordable and nice place to live. :)”

“This is a small community. The grounds are always well kept .. anything that needs repairing gets repaired very quickly. The manager of the complex is awesome! Very friendly and professional. I love living here .. peaceful!”

“I went into the office with a friend that was looking for a place for her and her 4 kids but she needed a 3 bed room butThe office staff was really sweet and careing made use feel like we was right at home and the office was very clean I would really recommend this apartments to any one”

“It's a nice quiet community-based set of apts with little to no DRAMA. You can stay out on your balcony without trouble. Management keeps you well informed about what's going on, on the property. Maintenance is really good about fixing what's broken.”

“I love the choice i made in moving here! The office management team here is very professional and nice! They made me feel like i was at home before i even moved in! And i think that is a very important thing when moving into an apartment. You want to feel welcomed, and thats what they did! They have a great maintenance staff as well. I would most definitely recommend wilcrest at avistar to anybody!”

“When I first moved in the apartments were being renovated. I just renewed my lease and realized how fast the complex has went down. My a/c doesn't work during the day, the halls are filthy, there's always people standing out on the stairs, there's no where safe for kids to ride their bikes, cars are constantly speeding throughout the complex, the gate is always broken, & ever since Freddie was transferred to another location it seems like they allow any & everyone to get approved for an apartment. The complex has great potential to be a really nice complex if it was managed a bit better. The pricing & location is decent to say the least.”

“I been staying here for seven years and I love it,very spacious and I love that they include washers and dryers so I can do my laundry in my own apartment ????”

“visitors beware!! my vehicle was towed without warning because (according to the very unprofessional woman in the leasing office) everyone knows that they should have a permit or park in the designated visitor parking. i asked for documentation & figured it would be easy to find as "everyone knows this" she was unable to produce any documentation. i was told that the visitor parking is located in the back of the complex. there is no lighting & due to the overgrown brush, the tiny sign is barely visible in the day let alone night. needless to say, i won't be visiting this trash box again”

“Recently I renewed m lease at this place. It is close to my job and I am saving for a house. I have lived here for four years and have seen it all. The worse thing about the place is that I feel the office puts too many trashy people to live here. I hear my neighbors always complaining about the office but at the same time they throw trash all over the place and their kids are the worse. You cannot ;make everyone happy but if the office puts people who know how to live in an apartment and know how to take care of a place they will stop complaining. Apartment renters think maintenance is their personal maid service. My downstairs neighbor complained about his roaches but when I visited him before he was thrown out this apartment was horrible. His kids had food all in the floors and several bags of trash not taken our for weeks with beer cans everywhere. You have to rent to people who care and you will see a change. Everyone that has complained in my building are trouble makers and are the problems that they complain about. Parking is horrible and the building hallways need to be cleaned. i sweep my hall but the kids next door always pouring soda and leaving candy wrappers all over. I have never understood why kids and adults just drop trash everywhere. The office staff is good and I see them working hard to maintain this place but it starts with kicking out the problems. I have several friends that I recommended here and they tell their neighbors are trashy as hell. There are some good people here but be careful. My friends car was broken into and it was his neighbors cousin that was visiting. You don't make friends in any apartments because these are the people that are watching your every move.”

“Apartments are really nice and spacious. I love the set up in and assigned parking. Biggest pet peeve about the outer appearance of my building. After moving in I was told the buildings would get pressure washed. The building was pressure washed but the hallways are horrible. I was told they cannot pressure wash the hallways leading to your front door because the water would get in the apartments. My a/c doesn't work during the day and maintenance comes to take a look it at, but nothing has changed. When there is an issue in the office never tell the new girl because the issue wont get fixed. Dodie and Freddie always go above and beyond to make sure things get done. Overall I would recommend this property to others. It's not as bad as I expected it to be. There's been major changes the last few months and I love it!!”

“PARKING IS HORRENDOUS FOR THE AMOUNT OF RENT YOU PAY. BEFORE MOVING IF YOU THINK YOU WILL HAVE ACCESS TO A PARKING SPACE,,,THINK AGAIN NO PARKING AVAILABLE ESPECIALLY IF YOU COME HOME LATE FROM WORK , IF YOU GET OFF AT NIGHT TIME THEIR IS NO DESTINATED PARKING SPACE. THEY NEED TO DO SOMETHING ABOUT THE PARKING..WE HAVE TO RIDE AND PARK A WAYS FROM OUR APARTMENT”

“I'm starting to love my apartment as I get settled in. The leasing office and maintenance has been great so far. When I have a problem maintenance comes right away. As far as the property itself there is a lot of work that needs to be done. I was told that they are remodeling the whole property and I do see them working on units when I leave for work in the morning. The property grounds are not well kept, the tenants litter a lot, often times I see neighbors hanging on the stairs of their buildings, but it's not bad enough for me to report it to anyone. I was nervous about this property because I work crazy hours but one night I was getting off work and it was after 2 am I was scared to get out my car until I saw security walking around. That made me extremely happy. My biggest and only complaint is the hallways getting to your door. As I said earlier the property is not well kept that includes the halls and stairways to get to your front door. I will be so happy when they pressure wash the buildings, get the speed bumps for the gates to close, and fix the fences. There are always stray dogs running around so if you have pets I suggest you to get flea preventives for them. NO ROACH INFESTATION!!! =) The property is actually quiet and closure to the city than I expected”

“I love my apartment is very spacious.I was scared to move in because of all the horrible comments and reviews but was anxious to get my own place with my child and had to move in here.in another note my neighbors are awesome and friendly the front office have been wonderful and understanding,they work with you when you need extra time but of course keep in mind about the late fees. The maintaice staff are very professional and friendly as well.I do have to say when I move in back in September there was always something wrong with my a/c but maintance always came in a timely manner.I haven't seen the roach infestation that everyone is talking about like I said ever since I moved in I have only seen 2 or 3 roaches and set up a work order for pest control.Now about the gate yhea it is always open and the wood fence on the side has a lot of gaps wich I've seen a lot of dogs and people come in and out.Back in October my car was broken into and my front light was broken and stolen and a few months later my car was scratched badly and my neighbors car was keyed as well”

“The leasing office assistant, assistant property manager and property manager are a JOKE. They do nothing to help the tenants. They will ignore your phones calls and can be extremely rude. Nothing ever gets fixed. This apartments a/c units are always broken. You can walk around the apartment complex and see that some units have a/c window units in them. This isn't a 'gated' community. The front gate never closes and the gates surrounding the property has so many gaps in it, that is ridiculous. There are stray dogs that roam and bark at you. This place is covered with fleas, roaches and ants. The maintenance men are not maintenance men. They do not know how to fix anything nor do they really speak English. This is just a horrible place to live. Your apartment and car will get broken into. A person I know a few buildings down had her apartment broken into and when the other tenants called to report it to the office, the staff refused to do anything. The staff indicated that the other tenants were lying and that her apartment was never broken into. If you want to be mistreated, live with roaches, fleas, be tormented by dogs when you walk around the apartment and have your a/c go out at the drop of a dime, then this is the place for you.”

“Apartments are very large pro.Now for the cons bedbugs and roaches. Audrey is very rude and unprofessional yelling at tenants. Nothing ever gets fixed on time.They rent to criminals & sex offenders. Just got another notice Thursday. Saying someone on property is being evicted because of a aggravated robbery.What that means is he'll still be on property. Like the other felons here.They want you to think they're taking care of the issue.So people won't move out beware of this complex.”

“Leasing office team is horrible. You call for a work order and they ignore you until you "remind them". Maintenance is shady. Cars and apartments get broken into, even with the security guard that is now patrolling the complex. Stray dogs roam the complex, fleas are a problem. You can literally see roaches on the sidewalk and stairs. The front gates NEVER work, the side fence is LITERALLY FALLING DOWN. Save yourself the drama.”

“I been living at these apartments for almost a yr. This is actually my first apartment. What got me excited is how spacious it is! I dont necessarily hate these apartments....but...they could be better. Pros: -very spacious rooms -recently upgraded -neighbors keep to them self -not loud (except sundays...kids are runnin around screamin etc) -maintence comes quick Cons: -the -------- girl is super nice. Does what she needs to do (i think she got fired) (i guess this is half a pros) the other girl....i dont know her name but shes basically the managers right hand girl. In a bad way....i think shes more her right hand girl bcus shes scared of her. Like shes to scared to answer anything with out her permission. The manager....i think her name is Collete.....im pretty sure shes the meaning of a unprofessional ------ woman! The less i talk to her the better. When i have an issue (which has only been like 3 times) i never go to her. -the biggest con they have here....they do not care about our time or plans or nothing. They have had to fix the water pipes so many times. And they dont let u know about turning off the water until the night bfore. Also this upgrade they did. Yea the apts look a little better but no one likes moving. They have u either choose an apt that is completed or do a temporary move out for more than a week. So all ur stuff either gets put in storage which they wont pay for. Or if youre lucky enough to have people to let u keep all your stuff at their place. Until your apt is ready. -now that the apt is upgraded the went rent up. And little by little they are sneaking more and more payments for this and that. Making the rent higher than what you were told. -they should jus give up on the gate. That thing is never going to work. -the really really really really need to clean the outside of the apts. These apt would look so nice if it wasnt for that. -never seen the security that they supposedly have. I dont recommend this place only because you can easily tell they are trying to find more reason to raise up the bill. And because i jus hateeee how they dont give heads up ahead of time. Very inconvinient.”

“Has changed a lot since they moved these ------ --- people out and made it harder to get in.”

“Ive been living here at Concord for almost 6months and I must be completely honest. Initially I was skeptical due to the reviews and by my surprise I haven't experienced any of such. The office personal have been nothing short of pleasant and professional. I've had to call only twice once because my water pressure was low and the other time was of my mailbox key wouldn't work, well the day I called about the water pressure I spoke with Audrey and she had someone at my door within a matter of minutes, the mailbox issue I reported to Collette and it was repaired the very next day. Upon moving in my apartment it was vey nice with new carpet, the only negative is I live in the back and it's next to a nasty gated area fill with disgusting trash and its been cleaned but somehow or another trash is still being placed back here which calls for stray cats,dogs, bugs,and it smells horrible and its not on the property but nextto the prproperty ,not a good look but I can guarantee if the lady Audrey could do something about this she would as I can tell she's thorough and cares about the property. I'm moving because of the trash and I don't like being in the back,but if I were in the front with a better scenery I would definitely stay as I really like the apartments and the promptness. I totally recommended this property.”

“They tried to move me into a ridiculously filthy, unlivable, roach infested apartment!!Long Story short, I was fooled into believing that I was getting an apartment in the same condition as the model. When I attempted to walk the apartment prior to move in they would always tell me it isn't ready and finally said that it would nt be until the day before I was scheduled to move. When I came to walk the apartment during that time people were still there cleaning, it was no where near ready (come to find out it never could be!) I left and gave them more hours, still they weren't finished after putting me off for weeks!!*keep reading it gets better* Well, that evening when things were quiet and I walked around I was shocked. The condition of the apartment was nothing short or atrocious. I told them that the apartment was in unlivable condition and that I would not be moving in. The management never apologized, offered another unit, nor considered my inconveniences. Instead they found a way to somehow blame me and attempted to file this on my credit as a broken lease. I should ve listened to all of the neighbors that always complained about how unprofessional the workers are in the office and how nothing gets fixed! So to caption the pictures: The hallway and front door looked like we were walking into a haunted house! The dishwasher was indescribably nasty and broken, the stove dirty and broken, looked like someone took a bat to the side of the fridge, the kitchen sink was severely scratched and nasty and shall I mention the AC? It was broken along with the washing machine. I was told that day that when the 2 ARE working and the washing machine is running, it cuts off the AC and drips(hence the water jug underneath) and it has to be sucked out by maintenance! O and to top it all off, It WAS ROACH INFESTED!! This is just some of the story and some of the issues. I could write a book, but I just wanted to help anyone who may be looking for an apartment DO NOT MOVE HERE!! Trust me, save yourself the headache. You deserve much much better!”

“IVE LIVED HERE FOR ABOUT FOUR YEARS. I AM NOT IMPRESSED BY ANY THING OR ANYONE WHEN IT COMES TO THIS PLACE. THE FLOOR PLAN IS AMAZING BUT COMES WITH A COST...MY RENT IS $1,000 AND MY WATER BILL IS ABOUT $100. THIS PLACE IS NOT KID FRIENDLY AT ALL! THIS COMPLEX AT ONE TIME WAS "THE" PLACE TO LIVE SADLY ITS CONVERTING INTO A GLORIFIED SLUM. THE PROPERTY IS DISGUSTING BEYOND MEASURES. MOST RESIDENTS COME OFF VERY SKETCHY. I PERSONALLY FEEL THAT LEASE HOLDERS ARE ALLOWING OTHERS TO MOVE IN BUT NONE THE LESS, YOU SEE THEM. PARKING IS THE WORST! ON THE WEEKEND IF YOUR NOT HOME BY 8PM STAY WHERE EVER YOU ARE OR BE WILLING TO PARK BUILDINGS AWAY FROM YOUR HOME. MAINTENANCE IS WORST THAN A LOW END HOOK UP. NOTHING IS FIXED LONG IT ALWAYS BREAKS WITH IN DAYS!!!! THE STAFF IS EVERY BIT OF ------ WITH POWER BUT ON A HIGHLY ------ LEVEL. THE MANAGER SPEAKS SO BRUT AND RUDE TO RESIDENTS AND THE STAFF SEEM TO FOLLOW.... THE STRAY CATS ARE EVERYWHERE! IM HAPPY TO SAY THIS WILL BE MY LAST YEAR HERE. I PAY SO MUCH FOR A DECENT AND SAFE PLACE TO CALL HOME WHEN IN REALITY I WOULD COME OUT CHEAPER LIVING IN THE WORST COMPLEX ON FONDREN. IF YOU ARE CONSIDERING THIS COMPLEX PLEASE UNDERSTAND WHAT YOU ARE UP AGAINST AND WHAT YOU WILL TRULY BE DEALING WITH. PLEASE DONT GET BEHIND ON RENT BECAUSE THE STAFF TREAT YOU AS IF THEY HAVE NEVER HAD FINANCIAL ISSUES A DAY IN THEIR LIVES. IF YOUR CONSIDERING MY ADVICE WOULD BE TO RECONSIDER.”

“I been living here almost 3 years never had a problem until today I come home an its signs telling us that ours kids can't ride their bikes or play ball or skate board etc now I'm piss because we didn't have a meeting or anything just come home to this. How are our kids to play. Its no play ground in the apartments I'm not about to take my child to no park when I can sit home an watch her play I hate I have to sign a new lease because if it wasn't to late I would move asap away from here but trust an believe next year I'm moving an I wouldn't tell no one to move here period bad enough the water bill is high like I stay in a house .”

“I have lived in tha concord for 1 year, Loved tha floor plan it's huge. Office workers are very rude and doesn't hv answer for concerns My faucet leaks on my counter top Audrey say ok we will send someone in 72 hrs very rudely... water bill is never reasonable 70 $ water bill on a 1 bedroom apt ridiculous. Also tha water doesn't stay hot to take a 10 min shower. Ppl walking all times of tha day/night my car was broken into twice ... trash can area is embarrassing if u invite over company...AAlso infested with bed bugs they refuse to treat ...mailbox area located in the back of tha property , and it continues to b broken into so u don't receive your mail. ...stray cats and dogs roaming tha property all tha time these are my concerns I just expect more I'm paying gud money to live here.”

“This place is an absolute joke. My girlfriend and I went to check this place out and were told upon the first visit that the Model was not available and was having work done or something like that. We came back the following week and there was a different lady working who's first comment to us was that she doesn't usually work there. She also stated that somebody was currently in the model. This sounded strange to us and my girlfriend quickly asked do you mean someone is living in it right now? She gave a strange smirk and said "No but the managers kids are in there currently". Are you kidding me?? We were both shocked by what she said and we got up and walked out of there! Don't know where to begin with how unprofessional and ridiculous that was. Clearly they do not care about potential residents. NO THANKS!”

“My little moved over to these apartments but before she moved we reaf the reviews we askd the apartment managers was it true they said no it was the last managers so with that being said my little sister moved over..I wouldnt recommend NOBODY to move over all the managers are dumb asses they invades your privacy nothing gets fixed until they feel like doing it the air wasnt working for a week no one came to fix it her kitchen sink wad stopped up for 2weeks created nats mind you some one was called to fix this yu have to literally use a hammer in order for the shower to work they blinds are a mess they give you a paper to feel out for everything thats wrong with the apartment but they dont fix anything these apartments ragedy they steal over here break in cars the gate can never stay closed everytime I came to visit or spend a night with my sister it was something wrong the managers need to be fired asap cause its horrible they kick people out move in new people nd bother them mind you all of the ffat girls stay on property and im sure they have no problems living I will be calling the corporate office cause it horrible over here they dont deserve to have jobs nor a rating for these -------- apartments.”

“My family and I lived here for going on 7 months since then nothing has been fixed a.c broke 2 weeks later filed 3 orders weekend later after bring in the heat they send a maintenance no offense but he wasn't all therapy they send him all he did was vacuum water from the vent sad give it a min it'll start working really 2 more days without air again then they send someone my blinds keep falling off the poker in my master closet keeps breaking when I first moved inn nothing was fixed r ready things were broke coming apart the tow truck is forever towing you car there's rats termites bad roaches and nothing ever gets fixed I've been here 7 months in nothing's still haven't been fixed”

“Me and my wife moved top the Concord on July 31,2013 and these are the worst apartments ever we had a/c for one day since we moved in they keep lying in the office and they coming out fix (the a/c wad working from day one the refrigerator was broke took them three days to come fix it I got spiders on in my house this is the worst place to move to point blank... they have nasty cat sitting alone outside I feel like I'm living in the projects( if you want to complain like me go to Focused.com and take it to Aiken..”

“Concord at little York is one of the worst places to live. We've lived here 6 months already and the office still hasn't taken care of a termite problem in the apartment. The apartment complex will probably collapse because of there lack of pest control. I'm pretty sure someone's baby got taken, and my work van got towed. If u have a choice to live anywhere else go with that cause the office is no help. I'm pretty sure living in a cardboard box under a bridge would be better than this place!!! They make promises that never happen. Like the front gate was supposed to be fixed by now and it's still messed up with no sign of fixing it in sight. The hallways are terrible there's always dog poop all over the place in the grass, the concrete and even in the hallway sometimes it's hard to bring ppl over when the place u live at looks like this.”

“Avoid! Poorly maintained....where do I start? There was a fire at the main office in December lit by a tenant who was evicted. Construction to repair office still not started. We have no mailboxes because of the fire.main office,laundry room an mailboxes all fenced off. We have had three office managers in a years time. Main entrance gate stuck open for months, exit gate chained closed.poor foundation on grounds.If it rains the property floods. Kitchen and bathroom drains smell like sewage.Ceilings leak when it rains. Mold in AC vents.the pool has been closed for a year. Its usually geen and dirty.manager tried to speak down to me until I let her know that I wont cower in a corner just because she wants to be short. I understand she has a job to do and a budget and a boss but the conditions are disgusting here. The people who live here are not that bad. Its fairly quiet. Some of us just dont have the money to move around all the time. If I owned this property I would fire my managers for letting it get this bad. Please do not live here.”

“Do not move here they have change personal so many time and have charge people water like crazy 200 water cahrges, the maitenace men is the house keeper, portal and every thing they are patios full of trash, bldgs with bed bugs , lots of nats, pool is green, door get kick on a regular day to day, lots of windows broken, they dont replace carpet or shampoo it, the leasing office was burn by a men that use to live here, they file evictions on people for no reason, there is no mail boxes because they are in the burn area, they are people that sale drugs, they have a big chain on the exit, and they are people from the street that go in the vacant units to sleeP in,APT with mold, many doors dont have locks and the worst part of all the company never has money for nothing not even to buy pool supplies or maitenance supplies!!!!!!!!!! The last person that words here was a -------- girl that had to put quite because of all the conditions they had her working in was a nice lady but we all wanted her to stay but the comp. Hired some one else....FROM TOP TO BOTTON FROM MANAGER TO DIREC MANAGER(THERE ARE GOOD FRIENDS THAT DONT DO NOTHING FOR ANYONE) THERE CUSTOMER SERVES IF UGLY , NASTY REAL POOR, REGINAL MANAGER WAS THE ONLY ONE THAT WAS NICE, ALSO WHEN IT RAINS THE DRAIN DONT WORK WE HAVE WATER EVERY WERE AND YOU CANT EVEN GET INTO YOUR APT, THE CHARGE PEST CONTROL AND WE HAVE NOT HAD PEST CONTROL SEANS NOVEMBER OF LAST YRS 2012...DO NOT MOVE HERE!!!!! En Espa ol NO SE MOEVAN AQUI HAY CHINCHES, Y MUCHOS ANIMALITOS VOLANDO POR EL AIRE POR LAS TUBERIAS Y LA PICINA SUSIA , VERDELA COMPA IA NO QUIERE ARREGLARNOS LOS APARTAMENTOS, SIEMPRE HAY LIQUEOS EN EL TECHO OH SE ROMPEN LAS TUBEIAS DENTRO DE LA PARED, HAY BASURA POR DONDE QUIERA POR QUE NO LIMPIAN SOLO HAY UN SOLO MUCHACHO QUE ES EL DE MANTENIMIENTO, QUE LIMPIA LOS APARTAMENTOS, Y LIMPIA AFUERA, HAY MUCHOOO PATIOS LLENOS DE BASURA NOS COBRAN EL AGUA COMO SI TUBIERAMOS CASA DE $200 NO TENEMOS , LABANDERIA , OFFICINA DECENTE, NI BUZONES POR QUE A UN SE OR QUE VIVIA AQUI SE LE OCURIO QUEMAR ESTO POR CORAJE , LA COMPA IA NO TIENE DINERO NI PARA COMPRAR PINTURA , NI EL MATERIAL PARA LOS APPARTAMENTOS, HAY BORACHOS, DROGADICTOS, VAGOS, PANDILLEROS, MUJERES DE LA CALLE QUE SE MENTEN A LOS APARTAMENTOS VACIOS, LA COMPA IA CAMBIA DE GENTE ACADARATO , HAY MOHO EN LAS PAREDES , AIRE ACONDICIONADO, LAS PARECES ROTAS POR LA FUNDACION EDIFICIOS ROTOS POR FUNDACION....POR FAVOR PACEN LA VOZ Y NO CE MUEVAN AQUI ESTA COMPA IA ES LA PEOR EN LA CUAL HAYGAMOS VIVIDO ....NO HACEN NADA POR LOS INQUILINOS NO HACEN NADA POR NADIA MAS QUE HAUMENTARLE U HAUMENTARLE Y UNO NUNCA TERMINA DE PAGARLES, DESDE NOVIEMBRE DE 2012 NO MOS FUMIGAN Y NOS COBRAN UNA MENSUALIDAD Y CUANDO LLUEVE EL GRENAGE NO FUNCIONA HAY AGUA POR DONDE QUIERA Y HAY VECES QUE UNO NO PUEDE NI ENTRAR NI SALIR DE SUS APARTAMENTOS......”

“DO NOT MOVE HERE!! CRAPPY, RAGEDY, RATCHET APARTMENTS EVER!!!!”

“First of all this place sucks big time. I moved in in November and since then my ac hasn't worked my refrigerator started making an ugly noise then it just gave up on us. Our washer and dryer never worked. I called the people in the office to send maintenance to come fix all these things it's January and nothing works. I have four kids and I can't buy food cuz it goes to waist I gotta go wash at the washateria and have to have my windows opened a lil when I gets hot in here. The heater doesn't heat. I've watched maintenance just walk around the apartments do nothing. I'm tired of this then they have the odasity to evict my family y cuz the lady in the front says I didn't pay my rent when I did. Y should I even pay my rent when nothing here works. I don't have money to blow like that to get another spot after Christmas. This place sucks I don't recommend it to anybody.”

“The maintenance does NOT come out 24/7 if you have an emergency. The staff does a bad job overall, when you call about maintenance after hours they never show up. Pest control is even worse, I have killed 3 spiders the size of my hand!! And these spiders run at you with no fear whatsoever... There are stray cats everywhere and while they friendly. They are underfed and starving. The roaches are everywhere!! The neighborhood isn't terrible but it's bad. My first week they did not lets inspect the apartment before hand. Termites were already there. My apt was close to the marsh which could explain the bugs. I have not seem crime. I wouldn't call it project worthy but it's pretty bad. It took them 3 months to get rid of the mold on the bathroom and kitchen ceiling. Constantly problems maintenance wise, toilet won't flush right, A/C goes out fast in summertime. Parking isn't bad but there are times when you may have to walk an extra 3 minutes to your apt. Im at building 9. I'll answer any questions you have.”

“All the reasons why I DO NOT recommend this place. 1. I've been here for almost a year and for about 5 months there was a sewer problem. Audrey said my water bill jumped from approx. $50 all the way to over $100 because of this sewer problem. So I called and complained about it because it's there job to fix it. And yes, she took about $20-$30 off of 3 of the bills. Then when I called about the 4th bill being so high AGAIN, she said she couldn't do anything about it, that she has given me too many credits, and I would just have to pay it(with an attitude). Mind you, the bill is high because of the sewer problem that they have not fixed. This makes me wonder who else in these apartments are paying over $100 for water when they're really not suppose to! So eventually the sewer was fixed, yet my water bill is still over $100! Why this time? Asked the office, and no one in there can explain. All Audrey said was, "Water bills are just high here". (right) Oh and they make sure to post a sign up every month threatening to cut your water off if you don't pay in time, rudely too. 2. The gate has worked for ONLY 2 DAYS during my entire stay here! One more month makes a year! There's people walking ALL DAY AND NIGHT in and out the apts to go across the street. This not only makes the place look super ------ but it just doesn't feel safe at all. The staff here just seems to not care about a thing. 3. There's ALWAYS people of all ages(you figured it'll be just teens) hanging out on the stairway. At every single building, I guarantee you will find somebody hanging out. Once again, just annoying and ------. 4. My dryer has been working on and off. Heating only when it wants to. Maintenance came about 3 times to fix it and every time, their excuse is that there's a bird's nest in the hose! Really?! The only thing I like about this place is the large floor plan and it's so close to work and school.”

“Im thinking about moving in these apartments are yall in the back?? Because i that the people living in the front has no problems??”

“Well I picked up my keys on the 1st of may /2012. However I had to stay in the model Apartment because my apartment had thousands of roches in it. So when I stayed in the model audury came I told me that I needed to move I to my apartment The roches are gone. Note that when I picked up my keys she told me it was ready it was not still had roches. Also no screens on windows I have small childern 4,6 18months so not safe place for kids. My sink had black moad under it. they came in painted over it . Pictures below. DONT MOVE IN HERE STAFF FROM HELL NO CLASS VERY RUDE. MRS AUDURY JUST HERE FOR A CHECK AND FREE RENT. ALSO WHEN I STAYED IN THE MODEL NO STOVE SO I HAD TO BUY FOOD OUT AND IT WAS NOT TAKE OUT MY RENT. AND I DID NOT GET MY BEDS UNTIL TWO DAYS AFTER I MOVED IN SO I SELPT IN THE FLOOR I WAS ATTACKED BY SOME THI.G I. THE CARPET PICTURES BELOW. ALSO IN THE THIRD BED ROOM CLOSET BIG HOLE I THE FLOOR CARPET WAS PUT OVER IT LIKE IT WAS NOT THERE. MY MAIL BOX WAS BROKEN IN TO AFTER ONLY STAYING HERE FOR four weeks. I WAS TOLD THESE THING DONT HAPPEN VERY OFFTEN NOTE TWO OR MORE MAIL BOXES RIPED ALL THE WAY OFF. AUDURY BEING NICE IS ONLY A FRONT TO GET YOU MOVED I DONT MOVE IN DONT NOT WORTH THE MONEY AT ALL VERY OUT DATE STUFF NO UP GRADES DIRTY. NO ONE EVERY CLEANS THE STAIRS OVER TEN CATS HANG OUT BY THE TRASH AND ALSO THE WALK WAY”

“These apartments Seems to go from bad to worst!!!!!! I've lived here 3 yrs and I just paid my re-letting fee to move from this dump!!! My car was stolen, it rains in my apartment!!! Stary cats dying under the building and we have to smell the foul odor!!! Horrible!!!! Project like!! Dont live here!!!!!!”

“I would not recommend anyone to move here. The mangement staff are very rude & unprofessional.You have to put several maintenance request before some comes to fix your request.The manger Audry very rude & ------. One time I put in a maintenace request only to find out 4 days later that it was never put in. There was a sewer problem for about month or more. I cant wait unitl my lease is up. I have a very bad problem with ants. When i renewed my lease I requested to have my carpet shampooed & until this day 6months later its still not done.”

“Concord at little york is by far one of the worst! My A/C has been broken since may and all they do is put freon in it. My apartment reaches about 90 degrees during the day. The managment is incompetent and very slow. They are unorganized and I am so glad my lease is up this coming month. Some on the other trashy tenants throw their trash in the streets so over the weekend the parking lot looks very ------ and unclean. I will not be renewing my lease. I have been robbed at gunpoint due to the gates not working. This place is terrible and stay away!”

“If you are a tenant, we need to get together and try to take care of these problems ourselves. Because the management is not concerned. I am a working tenant that has been living on these grounds since 2007. Rent is paid on time and sometimes months in advanced. My car and truck has been broken into with the intent to steal 5 times. (Horribly vandalized) I have expressed my concern safety concern with the office manager (Javier Melgova). He tells me that they go on craigslist looking for security instead of contracting a company. Instead of him expressing his condolence, he threatens me to place a broken lease on my credit even if I pay it in full. I also place work orders and gets no answer or contact unless I call back complaining. The management staff are not professional and are very rude.”

“Recently Money Orders were stolen from the main office like its our fault although they think its ok to threat you with an eviction notice, zero patience all information was sent regarding my stolen money order they have been informed it an take up to 30days. its easy for them to put quick notes on peoples doors quick to take the money for your rent but very slow to fix things around here. I have called multiple times due to mold its been over a year and thank god im sitting down cause if i was standing up waiting for them i would been tired. Ive called corporate but n all they do is take messages and never return calls. I love where i live but these people suck!!”

“They don't give you yuo the corporate office number when you ask them for it. They make you pay for this bootleg cable. My Easter weekend was messed up because of AC breaking and Management do not answer or call back after you leave then messages with there answering machine. If I was to not pay the rent on time they will be calling back then. If anybody have the owners number please email me that number. The neighbor dog keeps using the breesway as a toilet reported it to the manager and nothing is done about it. I have 3 asmatic kids and we are left to spend our Easter in a hot apartment because I don't have the money for a hotel room. I knocked on the maintenance man door down under us he said he will come look at it and never came. Went back and he didn't answer I know he's there because his car and van are there. Management Sucks!!!!!”

“This new management team is the worst. They come in late and leave early these people are the most nonprofessionals in the history of management. The head manager is either a habitual liar or just out right incompetent regardless of which he and his staff should be released from their jobs ASAP. Living in this apt complex with this new management is a nightmare not the mention the CATS all over the place that they can t seem to get rid of, or the improvements that were promised that never materialized. Completely Unacceptable”

“My car got stolen. When I left I cleaned very good to get my refund, but I went to ask for it, the manager told me I owe her more money and told me she will not charge it. Now she sent that amount to a collection agency! and messed up my credit! The water charges are never below $80 dollars.”

“I'm 7 1/2 months pregnant and my door just got busted down and I was robbed for everything. The door looked as if it had been broken in before I even moved in. There's one manager and one maintanence man in the entire complex and he never actually fixes anything. Hence probably why my door was so easily broken into. No security there's hoodlums hanging around my car in the parkinglot all the time from the aparments across the street. These apatments are VERY poorly maintained. I can feel the metro busses shake my apartment at night when they drive by so the foundation of the apartments can't be good you can tell that by the cracks in the walls that have been covored up. DO NOT LIVE HERE!!”

“I've lived here for several years and find the management team to be rude and unethical. It is imperative that residents make copies and keep records of all transactions with the office. They are prone to lose things and not recall what they have agreed to do. Their record keeping is poor. Although the management company changed, they retained all of the same personnel. I routinely submit two or three requests before maintenance completes the repair.The entry gate has been broken for more than five months. The rear gate is periodically broken for long periods of time as well. However, the office will send your a threatening note regarding your onsite utilities. Every month they send a note threaten to turn off your water, even if you've never been late with your payment before. I will look for other housing, prior to my lease expiration. This is theft since few required services are provided.”

“Here is some information you all could use.... 1)According to state law and your lease the company has 30 days from the date your lease ended. 2)If your home, apartment, or whatever, is deemed uninhabitable they are to return you rent and deposit immediately. If deemed uninhabitable, they cannot charge you for damages. If they have not done this in 30 days you are to send them a certified letter, I would do it with a returned receipt, demanding your monies owed. You need to list out what they are due you. If you don't hear from them in 10 days. Go down to the County Precinct for your area. You can recover your monies in small claims court. You can sue for 3 times your deposit amount, the rent they charged you for the time you could not live in your apartment (because it was deemed uninhabitable), a $100 fee, as well as court cost/fee. If you think you need an attorney you can do that as well. You don't need an attorney. You keep all your documentation because its what will stand up in court. You need to know who owns the establishment. You can find this information on the State Comptrollers Website or by going to the Harris County Appraisal District website and putting in the address of the business. All this is public knowledge. Here is the information for the Concord at Williamscrest. Cause I want you to action... This is the only way apartment companies and property managers are going to stop abusing tenants. From Harris County Appraisal District: AMERICAN OPPORTUNITY FOR HOUSING, INC CONCORD AT WILLIAMCREST 7334 BLANCO RD STE 200 SAN ANTONIO TX 78216-4933 From Texas Comptroller of Public Accounts: Entity Information: AMERICAN OPPORTUNITY FOR HOUSING, INC 7334 BLANCO RD STE 200 SAN ANTONIO, TX 78216-4933 Registered Agent: DAVID STARR 7334 BLANCO RD., STE. 200 SAN ANTONIO, TX 78216 Registered Agent Resignation Date: State of Formation: KS File Number: 0012663307 SOS Registration Date: May 14, 1999 Taxpayer Number: 14811134270 Additionally here is another resource Texas Apartment Association: http://www.taa.org/renterinfo/renters-faqs/2264-alias#33”

“who ever wants to leave at the concords think it twice this property is the worse property i ever lived at first of all management is sow rude am a assistant manager for a property but i wont ever treat my tenants the way concord manager treats her residents first of all they have cats and dogs every where in this property but yeah when i try to get a puppy there were sending lease violation letters to my door daily but to fix my refrigerator and A/c they took a hole week to fix it what kind of management is this then they have teenagers smoking pod in my stairway talking about sex and pod HELLOOOOO I HAVE A SIX YEAR OLD SON COME ON..... get your big --- off that chair and walk your property to know whats going on and earn your money the right way not by just sitting there not know ---- about your property lazy fat B”

“The lady named Cheryl is awful..I don't even live here and I can state that the managment in this office have nnnnnnnnnooooooooo customer service skills at all. I was considering moving here until I called asking her about what they had available and she had no concern or didnt even try to help out by saying how much, what amenities they have, or when I can even stop by! Not only that but I was still asking her questions and she hung up in my face...This will definetly NOT be the place I go because if you treat me like that and I'm just considering, How are you going to treat me if I decided to move in...Horrible, horrible customer service.”

“We are stuck in a flooding, leaking, crime ridden crappy apartment! The "manager" is about as dingy as a doorbell and security is non-existent. We have to call the cops at least once a month for whatever reason. The first 2 months we lived with ROACHES spending about $200 trying to exterminate them ourselves since apparently they couldn't do anything about it. Maintenance is a one man team and the complex wont fork out money to do simple fixer-uppers. We used to live in the ------ for cheaper and I honestly felt more secure in my surroundings and with management. DON'T MOVE HERE!!! Honestly, it seems like a great deal but it isn't worth the stress.”

“This is my second time living in this apartment complex. It was very quiet and peaceful when I was there 4 years ago. When I moved in in May, I was told that there was a new management company and they were planning renovations in the summer...summer has come and gone and it's winter-time (as much as it can be in Houston) and they haven't renovated ANYTHING. I was told that I would be getting new appliances. I haven't received anything. When it rains, there is standing water in the parking lot and the sidewalks get all muddy. I signed my lease, but it took me about 2 weeks to actually physically move into my apartment. When I got here, I was greeted with all the remains from the roach party that the previous apartment owner had. (I have pictures to prove it.) There are kids running wild throughout the complex at all hours of the day and evening. I have had grafitti sprayed on the wall outside my door, some kid put their dogs into my 4-ft fence enclosed patio, the upstairs neighbors sound like they do a hat dance several times a day. The neighbor next to me is constantly slamming the door. The "secured" gate is broken about 1-3 times a month, normally due to the kids hanging on the gate when they are playing soccer in the parking lot. Reserved parking is an option for 20.00 a month or you can park in visitors parking (even though you live here). Don't come home too late at night, you may have to park around the corner from where you live. The water bill is metered so it's around 25.00/monthly (which is generally more than water would cost you in a house). We get free cable provided by TVMax (formerly Optel). The apartment manager has a very soft heart and is very friendly (although I firmly believe that if the same children are wreaking havoc day-in day-out, they need to be evicted). Most of these children don't have supervision during the day, so they have the run of the asylum from the end of school until parents come home.”