6400 WASHINGTON AVE, Houston, TX, 77007

I moved in one month ago, and it has been a great experience so far. I felt this would be a good move, beginning when I first toured with Mauricio. From the start his professionalism and attention during and after touring the property has been second to none. And since moving in, everything is as I expected. The property stays clean, functioning properly, well attended, and overall excellent. A previous neighbor followed my recommendation and left the old apartment complex and is now loving Alta Washington as well.

I went to tour the Alta Washington and Mauricio was my guide and he was amazing great nice he knew everything I had questions about, the property was clean it was quiet, the location was great and I’m excited about my move to the Alta Washington community

Would NOT recommend staying here unless you have the time and energy to deal with delayed repairs, poor communication, and inadequate timely compensation for any problems on behalf of the Alta apartment complex or Wood Residential company. And moldy walls. In August, there was apparently a leak in my water heater that caused extensive damage to the unit below me and the unit below that one. Alta hired outside contractors to begin repairs. For the first week, I lived and slept with this loud noise in my unit from the fans drying out the space. Alta bought me noise cancelling headphones to help make the space livable (just imagine sleeping with that on.) When I asked the technician how long the repairs should take, he said my unit had the least amount of damage so it should take a maximum of 2 weeks. They needed to cut my water off so I couldn’t stay there. Well it took 4 weeks and 1 day from then for me to get back into my apartment. The repairs to my unit itself took perhaps a week but the company wanted to be “cost efficient” and do all the repairs at one time instead of fixing my unit (the least damaged one) first so I could be back in there in a timely manner. For the first 2 weeks of this, I was staying at a friend’s because I kept getting told “the repairs should be done soon.” For the last 2 weeks of this, I stayed at a hotel that Alta at least agreed to pay for. The rest of the compensation for my time, great inconvenience, and mental toll included one month of free rent….. when I was already not staying there AND I still had to pay my utility and internet bills for that month???? Fast forward to November now, and I finally JUST got the reimbursement check for my hotels… which is OVER A $1,000 SHORT! And to top it off, there’s evidence of a water leak in the same area now. I’ve notified the front office about it nearly two weeks ago and I still haven’t heard about when they’re going to fix it. Meanwhile, the water damage and MOLD gets worse and worse. Seriously, I can’t believe this is what I get for how much I pay for rent. Take your money elsewhere and don’t stay here!!