5400 Memorial Dr, Houston, TX, 77007

We have had a horrible experience living here. Things were decent in the beginning, but then all the staff we liked left (got fired?). We now have staff that is rude, ignores our problems, and will sometimes tell us to 'just deal with it'. They also are gone for large chunks of the afternoon? We've had problems with appliances, water leaking (which they took hours to fix), no AC, and everything in-between. Last summer the AC went out and it got to 95 in our apartment. It has gone out many times already this year reaching 80's and high humidity. This causes mold which they are reluctant to fix if at all. We have absolutely zero amenities. The pool is condemned along with the clubhouse underneath. And there has been a downed fence in the courtyard for months that's just sitting there. The 'dog park' can fit maybe one dog. People who are paying for parking in the basement are getting their cars broken into. Garage doors occasionally break not allowing people to get to work. The elevators are going out of service all of the time. There is a big bug problem. The patio doors are not sealed properly and leak when it rains. There are motorcycles who insist on racing down memorial in the middle of the night making it very difficult to stay asleep sometimes. Please do not sign a lease here, you will regret.

The Air Conditioning is a joke and it's constantly breaking down (entire building, not just my unit). The AC is also not able to keep the humidity at a reasonable level which is why the building smells like mold (and animal urine, but that's a different story). If you enjoy living in an air conditioned room, this is not the place for you. The staff is incompetent and unable to fix any of the problems this apartment has. A perfect example of this is the roach infestation. It is very common to see a few crawling throughout the lobby, on the stairs or in the elevator. But it's impossible to miss the hoards living in any trash collection area. Overall, the cleanliness of this place is awful, and you get to pay for a pool, fitness center and air conditioning that you never even get to use. Think twice before signing a lease here, and if you do, invest in a dehumidifier (or 2) because you will need it to keep all of your belongings from getting covered in mold. the picture attached is of my "working" thermostat and AC UPDATE: AC went out again on August 9th. After 20 long days in the Houston August heat and Memorial Towers finally "fixed" their chillers on the 29th. The management has not offered any concessions or prorated rent for the time the AC was down. They constantly blame their "supervisors" for decisions that are made and when you request to speak with anyone, office staff will ignore your calls, emails and continue to make up excuses when you talk to them in person. UPDATE #2: I finally got out of this slum after providing 60 days notice and an additional fee of 85% of one month's rent. I fought hard to get any type of concession but Barvin and Memorial Towers refused to talk to me, and in the end, would not settle for anything less.

Barvin is the most disgusting Management company I have ever dealt with. No pool, gym or recreation party room since 2020 now going on to three years in October 2023. No working HVAC for the third time this Summer and through this Life Threatening Historical Heat Wave (each time for a month). Elevators are constantly breaking down. The Carpets in the hallways have not been shampoed since October of 2022, My neighbors are desperately breaking their leases because they cannot take it any more. This is a serious and dangerous situation, All of this with outany compensation. Rent is still the same and we are all desperate to get out of here. This building should be inspected and condemend.

Today is June 29th… the AC has been out for SEVERAL weeks now. No urgency to fix it, heat index over 108!!! Pool and gym have been closed for a year due to the city coming out. Property not responsible for break ins in the garage but doors break every couple of months and are left open. People leave exterior doors open. Elevators broken every couple of weeks. Elevators and halls reek of dog pee just about every day. BLACK MOLD!!! We had them come “clean” the vents earlier this year. They painted vents a darker color so it’s harder to see that there’s mold.

Memorial Towers is a pit. Management doesn't recognize dirt. No amenities and no plan to have any. The pool area has been condemned by the city. Management looks at the filth and claims the area has been cleaned. Very disturbing

I was so excited to move in here, but now I’m totally disgusted. I’m waiting a couple more months to write my full review, just to see if Barvin will make things right (but I’m not hopeful). Best advice I can give: Read the most recent reviews everywhere (ignore the ones from years ago before Barvin took over), DEFINITELY read those orange notices posted near the front of the building that they won’t show you, and don’t trust anything the sales people tell you, especially concerning the amenities.

FUTURE RESIDENTS: DO NOT MOVE HERE!!!! all the bad reviews are true!!!! If I could give negative stars I would!! Living here is miserable and things are constantly broken. Some of my appliances were not working when I first moved in. How is that acceptable?!! Rain will flood into your living room because the patio doors aren't sealed properly. Parking garage gates are broken and once the entrance was broken for an entire week. The exit was also broken before and no one could go to work in the morning!! Since moving here, firefighters have been called 3 times, one of those times I called in myself due to dumb residents leaving things on stoves. Another resident told me firefighters get called all the time. There's weed being smoked all the time, you can smell it in the hallway (at least on my floor) and there is clearly no smoking allowed on premises, even stated on signage. Additionally Management is incompetent and can't even come up with resolutions. They can't even risk manage properly which led to the following issues. The entire complex was without AC, lighting, hot water for almost a week and residents called in to complain to the city of Houston's multifamily housing habitability department and they came to investigate. Ended up closing community amenities including the parking garage, leaving people without parking. Hilarious!!!!! What was even more suspicious was a resident had posted notes on every floor mentioning the AC and lighting issue that was missing for almost a week and they were taken down almost immediately. Someone doesn't want us to see what management is doing wrong? Suspicious! If the city coming to investigate isn't a red flag then go ahead and live here!!

Don't move here please. This place looks nothing like the pictures. The worst place in the loop no doubt! Mold, no ac, no maintenance people, weird people always moving around the building, no security people, its awful.

This place is a glorified slum. It's so dirty all the time. There is no cleaning crew. Like others have said I'm embarrassed to have guests. When David and the other guy was manager it wA always clean. New management is so out of tune with cleanliness. Moving as soon as my lease is up. They also let every riff raff piece of trash in. It's gross. Do not move here. You were warned.

MOLD..ROACHES..RATS AC DOES NOT ALWAYS WORK AT LEAST ONE OF ELEVATORS CONSTANTLY NOT OPERATIONAL FORMER MANAGER STOLE RENT MONEY RESIDENTS WERE HELD ACCOUNTABLE MOLDMOLDMOLDMOLDMOLDMOLD MEMORIAL TOWERS ALLOWS AIRB&B CRIMINAL BACKGROUND CHECKS NO LONGER EXISTS HALLWAYS OFTEN REEK OF MARIJUANA AMONG OTHER THINGS NEVER KNOW WHEN YOU WILL RANDOMLY STEP INTO THE ELEVATOR AND ENCOUNTER CRAP URINE OR PUKE ?? BY THE WAY NO SECURITY AT ALL!!!