13202 BRIAR FOREST DR, Houston, TX, 77077

Moved in second day No Hot water. No lights in the unit. Takes days for them to fix the lights. Then a few days later lights are back off no hot water once again. No notice of why lights water off just off. I wouldn’t recommend this place. Oh and there are roaches.

HONEST REVIEW! Aesthetically this place has it all but there are so many issues beyond what you see. I’m trying to help you from making a foolish choice like I did. I’m finally moving out. Don’t be a fool! They offer valet trash but people put trash outside their door on the grounds at all hours. This means two or three days trash is often In the hallways like a trash field. Even on my last month I called the office and 5 days later after I told the office trash is still in hallway. This results in bugs constantly swarming in the hallways. Dog feces in hallways twice that’s the type of people that live here. Management does not enforce the trash rules so if you want to move in a clean place don’t move here!! Cell phones do not work in all of the apartments you will have dead spots. If there is a storm your internet and phone will not work cause of the walls. Check your

DO NOT MOVE HERE***** The management staff will take your money, increase rent, and never resolve your concerns. Some of the maintenance staff are racist towards black people. The maintenance manager guy who "fixed" the caulking in my shower didn't properly seal it and when I told him he said all the units are like that and it's fine. He didn't care about bugs or anything. I can't change my shower head because the caulking is too weak and not secured. When I first moved in it smelled like paint because they just finished the remodeling that morning. It was dust and debris everywhere. There was a hole in the ceiling of my bathroom because the resident above me flooded her bathroom or something like that. It took them over 2-3 weeks to fix it and it's still cracked. The units are poorly made. The floorboards are a joke and not properly put together. I can hear my neighbor walking all day and night. God forbid you live next to #1416. The resident in that unit plays loud music and stomps on the floor all day and night. You will never get any sleep. Don't bother telling the front office because nothing will be done about noise complaints. I spoke with the manager Lisa who is very sweet and also condescending. She acted like she was concerned but never did anything about it. The residents with dogs have no respect for the property. They let their dogs poo and piss all over the parking garage and sidewalks. They dont pick up after their pets at all or use the waste containers. They had to get security because people kept stealing all the tires off people's cars. People will hit your vehicle in the garage and not notify you or take responsibility. There are tree or wood roaches and rats here too, always in the garage and sidewalks because people are nasty and dirty and don't clean up after themselves. A rat was chilling on a lady's car tire last winter in the garage looking for food that people throw on the garage floors. There's always trash outside instead of putting it away from the units. Save your time and money and move somewhere else. It's just not worth it at all.

Current tenant as of November 2022 but, not for long. This place has so much potential, it’s conveniently located, and the interior is fairly nice. I can tell they cut corners however and there’s much to be done to bring this building up to code. The maintenance was speedy and efficient and Francisco is very helpful. With that being said here are my grievances. My biggest issue is the noise from neighbors and dogs, there’s also a smell of urine throughout the facility due to residents allowing their dogs to urinate on the concrete in the common seating areas. Cars drive very fast in the parking lot with loud vehicles all times of day and night. People loiter in the parking garage mostly men doing suspicious activities. It’s gotten so bad with car break-ins and stolen tires they have hired a rent a cop. He doesn’t look professional and drives an unmarked vehicle. Safety is a big concern at this point. Now for the bug problem, gnats are a huge issue they were tenants when I moved in. In the lease we are told there’s a regular rotation for extermination for bugs but, I had to call to get that done after 3 giant cock roaches were in my unit. People leave the trash out all the time and refuse to use the bins provided. So this is the type of people we have living here. The gate app is always disconnecting and I never received a key fob so, I have been locked out of the building forced to wait on another resident to let me inside. Wifi issues galore as well. Yet I was going to finish my lease out until February. However, I was laid off and Briar Forest is refusing to accept rental assistance while I get on my feet. I literally received a denial for that exact reason even though they were offering to pay up the month I was behind into December. Which would allow me to get on my feet. Even after I advised I have a job starting on December 5th making well over 50k a year. Now I have to deal with a broken lease and rent for a unit I won’t be living in while trying to get back on my feet and relocate while navigating a new job. Thanks Briar Forest it’s been one hell of a horrendous inhumane experience.

Unfortunately, against my better judgement I moved into this complex thinking it would be okay. It's been 6 days of dealing with a fungus gnat infested fridge. The office staff barely answers the phones in the front office. When you walk in for help they're always busy talking to one another so you, the resident, will have to wait until their conversation is finished to get help. I've even left and had an employee follow me out and I stated you seemed too busy to help me. So don't expect immediate help as a resident. The apartment was dirty when I moved in and I was told by maintenance nothing will be done about it. Maintenance also shook the gnats out of the water line of the fridge and then backed the fridge over the issue without allowing me the chance to clean it. And when I told him the fridge was leaking he told me it wasn't. Even though I am the person cleaning up rotten smelling water every hour on the hour from the fungus gnat infested fridge. There's spiders and roaches in the apartment. And I've already notice someone's car had the wheels stolen off just yesterday on the second floor. Every bad review is sincerely true and this is disheartening. I've just moved in and I have had the worst move in experience of my life thus far. I do not recommend.

Honestly I didn't even come tour my apartment before signing the lease. I fell in love online and every question I had was answered thoroughly over the phone. Communication with the office was easy. I haven't lived here long but I'm sincerely happy with everything so far. The amenities are great and there's even a nice view from the top of the parking garage.

Excellent maintenance, excellent leasing staff. To much noise, smoke, trash in the parking garage. Not enough security. Conveniently located to schools, stores. Not the best residents live here. Trashy residents

I remember this community from years ago. And when I needed to move into the area, I thought this would be a great place. During the tour the staged unit looked great. But when I saw my unit, it looked old and repairs made were just enough at best. Floor tiles with holes and cracks, broken counter tops just glued back together. Didnt look like there was pride in ownership. However staff was/is attentive to tenants and fast!

Its almost perfect honestly, i have little to no issues. Everyone is polite and approachable, the amenities are great. Overall this is a very comfortable community, i just need maintenance to improve and this would be 10/10.

Experience here is excellent. Staff is great. I would like our pools to be updated, but other than that, were awesome! My apartment unfortunately is a dead zone so try to avoid those areas. The staff is friendly, units are huge, and definitely worth the investment. I live on the first floor, no big issues, no loitering, and any neighbors I do see are friendly and conversational. There are events where you can meet neighbors, fitness classes, and pet parties! The gym should be updated a bit as well but its ok as theres a gym nearby.