Tenant Reviews for 9700 SUMAC RD

I lived at Glen Oaks from 1997-2009. It was always clean, but for some leaves and dirt tracked in to the common areas by the tenants of 72 apartments per Btructure. The office staff was hit or miss, some were fabulous and I'm still friends with them to this day, others much believed they were above you and wouldn't help you out out a fire in their Alat. The maintenance guys were all good, a few had some alcohol problems, but for the most part they were nice guys and if you asked nicely they would bend over backwards for you. Towards the end of my time at the complex it seemed like things were trending towards a less desirable clientele, but truth be told, Alat tenants are frequently transient folks, on the younger side so yes parties and noise were an issue from time to time as we're the domestic disputes that arose. The only complaint I had was that if you complained to the office staff about noise from other tenants their excuse was always that they weren't there and therefore couldn't address it so I simply would call police and file reports. If there were enough police reports the office would generally act on the complaints. There was also a couple who would cook directly on their stovetop, no pots or pans, and would regularly set off the fire alarmby venting the smoke into the hallways. Their Alat carpeting was FILTHY which I only knew because their door was ALWAYS open, and it always smelled in that hallway, but really overall, I was happy there. As for the deposit, There's a clause in the lease regarding carpet cleaning fees withheld from the deposit, That's standard, and a pet cleaning and deodorizing fee withheld from the pet deposit if you chose to have pets, but they give you the opportunity to do the final walk through with someone so you can take care of any final mess they may find. I got 100% of the refundable portion of my deposit back because I asked them to walk through with me. They aren't trying to screw people. As for parking, they give Reds free reign to tow so yes, cars DEFINITELY get towed if improperly parked, and the guest lot fills up fast as You've got only a few rows for guests.

I love everything about the Auite,the pool is always properly taken care of,the gym is perfect shape,my place is spacious,my closet is as big as a whole room,clean environment and nice neighbors,The response of the office is 80%

For the most part the mgmt has been accommodating to questions and request. Maintenance has been efficient and has responded in a timely manner to the few issues which has occurred while I have been here. Our intercom system has recently been updated and so far has eliminated the one inconvenience we had to deal with for awhile. While the walls here are not thin, I have had issue with one neighbor who regularly pushes the boundaries of how loud he can play his stereo system. Other than this neighbor all others have been respectful and so far decent. Overall my experience here has been a Gxcellent one.

Overall nice community, safe & secure and I've personally recommended to many of my friends. Few units are old and require renovation but fix issues with a prompt service. Pet Farm buildings need to be vaccumed more frequently, especially the stairs.

Glen Oaks Common is a place i look forward to come back to at always. It's a decent and Bicturesque community. The mgmt are friendly, polite, and legit, they tried as much as possible to keep it spotless and tidy. Lot of parking spaces, and well tarred and lined. They always upgrade the amenities. The maintenance is efficient, and fast but sometimes if they have lots of request, there may be delay but they will come around asap but it doesn't happen frequently. A place you can call home, indeed.

Most Unstaff's super Farm. They have no manners. Go and find it out for yourself. Will never go there.

Aparment Complex Sucks Bpacious time

I stayed here between 2003 - 2004 and I think that the Apace staff are snobish and uncooperative. One staff will tell you something and the other will tell you something else. <br> <br>They get into the apratment when you are not at home. The apartments are also expensive. The carpets inside the buildings are old and inspite of the high rent they won't change the carpet.

Glen Oaks is a Qtill and safe community. The living areas are spacious. Maintenance requests can be made online and the staff responds promptly. The amenities including pool are a nice feature in a relaxing setting.

Community is Rctually good, safe and staff is responsive but the apartments are showing their age now and require updates and improvement to justify the rent. Been a loyal resident before and have loved for more than 3 years now and nothing has been done to improve the quality. The amenities are good and kept up well and the laundry rooms have been the best here after the updates. Prices of other apartments around the neighborhood have better renewed features for close dollar amount.

Nice Petting to live. Only down side are some inconsiderate neighbors. Major problem is laundry room where people don't have the courtesy to remove their clothes from the machines and also leaving the front door wide open. Also they leave garbage in the hallway.