727 W MADISON, Chicago, IL 60661

I lived in 727 for 4 years. This is the best building in chicago, the amenities are great, the staff is the nicest. Megan, Kendall + team are super responsive and helpful. If I experience any issues, they are resolved within 24 hours. The studios have the best storage space. HIGHLY recommend - you won’t regret it.

This building has phenomenal amenities, amazing views, and most importantly a caring and respectful staff. The gym here is top notch and it’s refreshing to have a staff that is quick to act, caring, and genuinely cares for tenants and their well-being. The building feels very secure and the tenants are all friendly. Lastly, the elevators are fast. It makes a big difference in a 45 story building and saves loads of time compared to the normal pulley elevator mechanism great place for those looking for more than just a unit to live in, but rather a sense of community and respectfulness amongst tenants.

I stayed in 727 from 2023 through 2025 and it was the best experience. The staff is attentive and supportive, the maintenance is always timely for repairs and the building upkeep was always to standard. For anyone considering this building, I’d say you won’t be disappointed at all. The hardest part of living here was moving out (job purposes).

Having lived in this building for the past five years, I can honestly say that the staff here is one of the highlights of the experience. From the front desk team ( especially Juliet and David) to the front office and our outstanding maintenance professionals (especially Kyle), everyone is consistently professional, courteous, and committed to making this a great place to live. I want to give a special shoutout to Juliet at the front desk. She is truly exceptional. Juliet brings a warm, welcoming presence every single day. She greets residents and guests with genuine kindness, handles every task with calm efficiency, and keeps everything organized no matter how busy things get. Her attention to detail and dedication do not go unnoticed. Whether she’s managing deliveries, assisting with building logistics, or simply offering a cheerful hello, Juliet goes above and beyond. She creates a positive and professional atmosphere that makes coming home feel even better. We are incredibly fortunate to have such a great team here, and Juliet truly stands out as a shining example of what excellent service looks like

Great staff , very clean building and amazing amenities! 727 is for sure one of the best buildings in West Loop, sky lounge with beautiful views, 24/7 gym, pool and hot tub. Management on top of everything as always