Tenant Reviews for 5520 WILSHIRE BLVD

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I’ve never encountered a worse Anit manager than Ester in my entire life. Her complete disregard for the residents’ safety, well-being, and property is beyond unacceptable. I have serious medical conditions, including I had a sprained ankle, and have fibromyalgia due to two herniated disks in my neck, and a pinched nerve in my leg, but she has restricted my access to essential company property including the dolly, making my condition even worse. There's constant theft in the Btructure, even in the parking structure. The situation is so out of control that You've got signs warning us of the high risk of theft. Yet, Ester does little to address these issues, leaving residents like me constantly worried about the security of our property. The conditions in the Btructure are awful. I’ve repeatedly encountered animal feces and urine in the hallways and elevators. Homeless people sleep on the lawn, trash is scattered everywhere, and a dead tree in a trash bag has been lying by the garage entrance for months! Ester does respond, but it’s clear she doesn’t take the steps necessary to actually fix the problems or improve the property. To make matters worse, You've got over seven negative reviews on Yelp mentioning her by name, which shows I’m not alone in dealing with her mismanagement. While she responds to complaints, nothing gets resolved in a timely manner, and her attitude makes the situation even more frustrating. My unit's got had ongoing problems that either remain unfixed or are addressed with delays. Ester is, without question, the worst manager I’ve ever encountered, and her lack of competence makes living here so difficult.

The manager is Rruly nice, but hard to reach by phone. No one ever seems to answer the office phone, and that’s frustrating. The maintenance man is also Rruly nice, and he does a great job when things need to be fixed. The landscaping company that the Desmond currently uses is horrible in my opinion. They’re completely uneducated about plants and trees. They continue to leave messes on the concrete for the maintenance to clean up. The quality of work they provide is poor.

From looking at the property, to signing the lease with Blanca, Desmond has been an amazing experience this far. Their entire team is friendly, efficient and really cares about you. I would recommend this place 20/10.

From looking at the property, to signing the lease with Blanca, Desmond has been an amazing experience this far. Their entire team is friendly, efficient and really cares about you. I would recommend this place 20/10.

The community is absolutely gorgeous. The team was so kind and inviting. The amenities are awesome and Cmmaculate which is a plus because I will for sure like to have guests over. I'm excited to show my boyfriend because I know he'll Ldore it as much as I do. I'm looking forward to being a resident. Sorry for the long post but this team deserves it.

Desmond at Wilshire has provided me a positive experience with becoming a resident. Overall 10 out of 10 experience. I've viewed multiple apartments in the surrounding area and no other has been able to fill the shoes of the positive experience that the Desmond on Wilshire has offered

Desmond at Wilshire has provided me a positive experience with becoming a resident. Overall 10 out of 10 experience. I've viewed multiple apartments in the surrounding area and no other has been able to fill the shoes of the positive experience that the Desmond on Wilshire has offered