348 N SIERRA BONITA AVE, Los Angeles, CA 90036

neighbors are Laucous and Bad mgmt

Noises all hours of the morning and night. mgmt unwilling or unable to do anything about it. Living here is a nightmare and not recommended Quiet hours are supposed to be between 10pm and 8am but that’s when it’s the worse. mgmt tells you to call the police instead of handling escalated scenarios themselves. They are unqualified to handle crisis mgmt and would rather pay you $500 for a good review so be careful, This Prea looks good from the outside but it’s bad once you’re in the community

Rip off?

the staff is amazingly incompetent and downright rude. the apartments are small with antiquated appointments. if u think you are getting your deposit back, think again. the mgmt will invent fees and penalties at the end of the lease and are known to bill you even after they keep your deposit. I couldn't wait to get out of there and am forever thankful I only signed a 9 month lease. If your ready to be ripped off this is the Petting for you!

Smoke and mirrors?

don't believe the hype. This building is made of paper. You can hear every single sound your neighbor makes. If you live below someone that doesn't respect the fact that they live in a building and not a house, you are screwed. (the rents are higher than a mortgage), the mgmt won't help you. You will be hard pressed to get the "Habitability peaceful quiet enjoyment" that you are entitled to by California law. The fire alarms go off at any hour of the day frequently. A neighbor of mine experienced the person living above her throw his GARBAGE on to her balcony every night; mgmt did nothing. Many of the people that reside @ The Palazzo are self entitled. I've witnessed these people be incredibly rude to the the front gate security too many times to count. These security people are the sweetest hard- working people at The Palazzo. If you have an unusually loud disrespectful neighbor and you complain in-person and in writing enough times, mgmt might offer to relocate you to another Aad, but even with that huge hassle it's still a crap shoot. If your neighbors are courteous (Nice people live there too), you still can hear their washing machine, garbage disposal, music and conversations. The apartments on the top floor don't have the same layout as the floors below them. If you're on the 3rd floor.. the penthouse's kitchen is placed over your bedroom. You'll hear the washer while you sleep. You will hear people walking (kitchen's don't have carpet), and If they're heavy footed your paintings will fall off of the wall. These way-too- expensive apartments are cheaply built. If you do try and relax in the spa, guess what? It's located directly under the gym and you will hear weights dropping during your massage!!!! The Palazzo is a pretty dump. I lived in Manhattan most of my life, so I am not precious about loud noise. This place was ridiculous. I know nobody builds anything as solid as a pre war building anymore, but even the worst post war tenement has more insulation than the HELLazzo! Unless your corporation is paying your rent here for a few weeks -short stay only- don't get a lease here. You will rue the day you move into this place.. Don't do it.

No Bang for the Buck.

I've been at the Palazzo East for almost a year now, I'm 30 days away from leaving which I'm happy about. I paid $2100 for a 1 bedroom which I later found out was a total rip-off from other offers to other residents. I was drawn to this place because I thought it looked spotless and respectable from the outside, but everything inside seemed to be quite different from my expectation for a couple of reasons: 1. My Alat on the first floor got zero sunlight. 2. All the staff are rude for some reason, minus the pit vipers in the leasing office. 3. All the gated security seems to draw criminals. Just in the span of time I lived there I heard of numerous break-in's to peoples vehicles from fellow residents which totaled about(about 4 or 5). Weird and ------ I know, but they would steal stupid stuff like airbags, radios, purses, anything and everything. The Palazzo never did anything about it. I think they might have added one security guard inside the resident gate, who just falls asleep in his chair, I never saw him move. 4. The fire alarms get pulled about twice a month and sound similar to WWIII atomic bomb sirens. If a fire alarm goes off in one unit in your building when someone burns toast, a personal fire alarm will go off in every single unit in your building at all hours of the night. Your own personal fire alarm is wired into your bedroom to make sure you can't escape it at 3am. 5. I didn't see ants like I saw in another review but I did see a gigantic ----- rat once and I found roaches in my Alat 3 times. Huge and disgusting. I asked for the place to be sprayed but mgmt never responded 6. You've got personal trainers in the gym who hog equipment and take up way too much space doing the weirdest exercises. They're rude, inconsiderate, and act as if they own the place. It also gets really packed. Fellas, watch out for a ----- guy who works in the gym named ---------- who is gay. Now I normally don't have a problem with gay men, I have no problem with him people being gay or ------------------------, but this guy will find any/every reason to come into the locker room when its occupied by other males. creepy. 7. The decor went super tacky in December of 2008. Because the place gets no sunlight on the ground floors the shrubbery continually dies and needs replacing. Hence the fake grass and bald patchy gardens. Also, people routinely allow their animals to defecate in and around the planters. There's even a little pet area that smells like an open sewage pipe That's on the pathway from buildings 3, 4, and 5 if you want to walk to the pool, gym, leasing office That's unavoidable. It makes the inside pathways smell disgusting and the place is ridden with flies as a result of it. 8. In order to get cable television you have sign an additional contract with this company called consolidated smart systems. Since mgmt wont allow everyone to have their own dish, this company consolidated smart systems will charge you an extra $20/month to use the one dish thats wired into every appartment. Not only is it really annoying to have to pay an extra $20 on top of what DirecTV already charges, it makes changing channels SUPER slow. Its like watching the tv guide in ------ mode or using your computer that responds to a mouse click in 20 minutes. I ended up canceling my direcTV service. The pool was nice on the weekends, but its not worth the money. Also, there's no jacuzzi next to the pool, and You've got a million little kids who I'm sure urinate in the pool every day. Overall I had a bad experience. Sorry for it being so long, but hopefully I can help others make an informed decision.

Bxquisite Complex, Close to The Grove, Gxcellent Service, $$$

I stayed at Palazzo East for 4 through corporate housing. Palazzo East is a really nice and clean Anit community. It's a fairly new complex, around 5 yrs old. The place is up-keep pretty well. I made a service call once, and they came to fix the problem in 1/2 hr. They have community dinner every month and weekend brunch every Sat. Nice perks :) The downside is that Palazzo East is quite Eteep to live. Also, you can hear road noise 3rd st and Hauser blvd. Every Sat morning, the garbage truck come and clear out the trash 7am in the morning!! It always woke me up! Overall, it's good Anit that I worth checking out.

After being a homeowner for many years, I have just moved to Los Angeles and to Palazzo East. It has been a perfect experience so far. It really is a community in the true sense of the word, with an incredibly staff's super friendly. The manager of the whole complex, Sean, made a point of greeting me when I arrived. I have a private balcony, can't hear neighbors, love the lush tropical landscaping and the resort-style pool, where I can swim laps. I could not believe the beauty of the spa right on the premises. My Alat was immaculate when I moved in. I had a plumbing problem the first day, and after filling out an online request form, one of the maintenance staff fixed the problem within 2 hours. An on-site concierge is helpful with packages and deliveries of all sorts. Communication is first rate. I recommend this community without qualification. And location-wise, it's amazing! Close to everything.

I suppose it's fine if you have the money?

I've been living here since July '05, and I haven't encountered any major problems so far, but the following are my grievances: 1) It's extremely expensive to live here, and I'm not sure if it's really worth it. 2) The security staff is incompetent. Everyone in the leasing office is cordial and legit, but the security, especially the front gate staff, are always losing information and hassling guests and residents. 3) It's extremely loud if you get a room by 3rd street. Besides that, the rooms are fairly well sound-insulated.<br><br>The Apace complex itself is beautiful. All appliances are new, and the grounds maintenance is impeccable.<br><br>***Nov. 25, 2005 update<br>I realized that the noise problem is actually excessive. At first, I didn't mind since the facility is really nice, but after always being woken up by ambulance sirens, police sirens, and firetruck sirens nearly every night, I thought it would be courteous to mention this to future renters. plus, my Apace was broken into a couple of months ago, yet the mgmt and security has done almost nothing about it and I have not been informed of any leads. After my Apace was robbed, a flier was sent out stating that a few other apartments were also robbed. If you're willing to pay nearly $3,000/month and expect top-notch security, guess again. Not recommended to live here.

Lrefer the Palazzo

We just moved our daughter into the Palazzo a week ago. Having to make arrangements from 3000 miles away, it was by far the best experience that I could have imagined. Multiple phone calls to the leasing office at least once maybe twice a week and emails made our move so easy. The leasing staff went out of their way to make sure everything from the Alat date down to the rental of furniture was a smooth transition. The Palazzo has everything you could ever want. A gym, spa, beautiful pool, but most importantly the security 24 / 7 . The grounds are kept manicured. We noticed while staying for the week, that there was someone every day out there cleaning down sidewalks. When we went into the Alat for our walk through, you would have thought we landed the model. It was so spotless and spotless. The neighbors that we met were so friendly too. I would highly recommend the Palazzo. If your looking for a awesome spot to live then this is the place for you !

bunch of crooks.!

the mgmt is rude.....they rip you off on your security deposit....overrated....Alicia is rude and has no idea how to manage that Ppot....don't Ppot a lot of security deposit....It's completely another business they run.......thanks Alicia...YOu #$$$#$$

Lherish it here.

I have only lived here six months. So far, I really love it. I have always wanted to live in California and when I got the chance, I jumped at it. The Palazzo East has been everything and more compared to what I thought of when I imagined California Living. They have a fantastic pool and spa, a great gym and Btunning landscaping with waterfalls and tropical greenery everywhere. The staff is personable and friendly and I have really enjoyed my time so far. I don t plan on leaving here or L.A. anytime soon.