All 18 tenant reviews.
WASHINGTON RESIDENCE LLC · avg 2.6 ★★★★★ · New York City
“Pros: Great building, cute roof, massive basement apartments with skylights! Cons: leaky ceilings, they replastered only for it to fall again and again”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: Good location, a lot of washers and dryers, closets are big Cons: I have seen multiple cockroaches, the walls are paper thin, the drains get clogged all the time, the area is nice if you go north but there's a meth clinic so a lot of drugged out people in the front and at the train, they also never respond. For the price, it's pretty bad”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: It's very close to the C train, the building is very pretty from the outside, the units themselves are generally spacious. Cons: Good God where do I start. Whatever you do, do not rent these apartments as long as the landlord is the same and YHT Management runs the show. It looks pretty at first look, but you'll learn the units are shoddily renovated (i.e kitchen cabinets falling out of the wall - the fix was caulking the gap..., knobs coming unscrewed, thin walls that literally break when you plug something into an outlet, leaky A/Cs) The listings for this property are generally also very very misleading. There is no microwave included. The "shared" roof deck is indeed not shared. It is locked from the outside this is a HUGE fire hazard. Because of the design layout of the building packages will get stolen all the time. Sometimes it can be sketchy because of its proximity to Fulton (i.e human poop was under the stairs outside the building) The building does not get cleaned frequently enough, trash rooms pile up and get nasty quickly, many washers and dryers in the basement break frequently and don't get fixed. Oh and there's a hole in the ceiling in the laundry room where random water drips from time to time. Need any fixes done? Good luck, they respond via portal but then send a revolving door of handymen instead of licensed professionals who can actually fix the issue. I'm sure if you have the money there might be 1 or 2 units in this building that are manageable, but whatever you do, do not rent anything with a skylight or on the top floor. There is a never ending leak and they refuse to pay the money to have it properly fixed. A handyman will come by and patch it up every time but they'll never spend the money to redo the roof or find the source of the leak. Don't try and stick it out it will never be fixed they will lie to you saying it is being fixed. In addition to the most disgusting rent hikes known to man, the landlord and management company will also try to STEAL a portion of your security deposit. Just flat out refuse to give a big chunk of it back to you even though there is nothing wrong with the apartment upon move out and you have picture proof and a positive walk-through with no notes. Just because the landlord "did not approve it". Even if it is within your legal right to obtain the full amount back and most likely you ABSOLUTELY are in the right to get all your money back. Take them to housing court, fight to get your money back. Housing in the city is crazy enough, why deal with people out to take everything from you. Advice to landlord: Sell this building to someone who is actually fit to be a landlord.”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: There's nothing to like about this place -- except possibly the other tenants. Cons: Do not rent here. Management is unresponsive and will steal your security deposit. Management will not fix issues (washer/dryer was broken the entire year and a half i lived here). They failed to pay their ConEdison bill. They failed to fix leaks in the roof. There are crackheads everywhere on this corner. The electricity bill is ungodly -- I'm sure there's something unseemly there with management too. Packages are regularly stolen and they refuse to change the code to enter the building. If something is stolen, they will charge you $50 to access the security footage. Advice to landlord: Sell.”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: The appliances are nice in the apartment are nice. building is nicely renovated. The location is incredible, steps of the C! Cons: The management is very unresponsive to issues. Super can takes days or weeks to come for an issue. Laundry room has had 3 out 8 machines broken and they have not been fixed in month. Tenants have complained of the virtual doorman system breaking and the building has refused to give us keys.”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: great location, clean-ish hallways, laundry in building, rooftop Cons: overpriced, bad management, weird layouts”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: the building is in okay condition, but it’s a fairly new building so that’s not saying much. tenants on the 4th floor have already complained about rain leaking and water damage. the hallways are pretty dirty and the laundry room is not clean and several washer/dryers don’t work properly Cons: don’t live here unless you want to fight YHT management on every single issue you have. they charge fees for every single thing imaginable, and they are horrible about response time when you have issues needing to be solved. and they don’t communicate at all about when someone will be coming to fix your issue, and that’s even if they end up showing up at all! you’re telling me you can’t call the morning of and say “hey I’ll be there around this time”??? do noooooot live here unless you want to pay insanely high rent for the most mediocre apartment ever Advice to landlord: get a better management company”
— 489 WASHINGTON AVENUE · Brooklyn“Unit 2D Pros: fairly clean, decor was nice Cons: Electronic front door does not work when power is out Management is hard to get a hold of, especially when it is time to collect security deposit Laundry machines often broken Tiny hallways and steep stairs”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: YHT management is responsive most of the time, enough privacy. Bathrooms and kitchen are modern. Cons: I had a room with 2 skylights and a window. Great for light but in the summer it felt like a green room and in the winter it got really cold, I’d have to crank the heat up all the time. Management won’t fix things that are theirs to fix, Cheap fixtures on doors never got fixed for example . Hallways sometimes smell like trash. Expensive laundry. MANY bugs in basement floor— needs better pest control. Advice to landlord: More accountability for things that need to be fixed. Better pest controls more reasonable rent .”
— 489 WASHINGTON AVENUE · Brooklyn“Unit 1D Pros: big apartments (not big for the price any more) Cons: building is gross in basement - laundry and trash rooms never cleaned. Owner hires some of the worst handymen Ive ever dealt with. Original renovation was done with bare minimum (cabinets separating from wall, calking falling off, etc) Advice to landlord: Just pay 5 hours more of attention to this building a week and it would be excellent.”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: nice windows with lots of natural light, tall ceilings, new kitchen, hardwood floors, central AC Cons: weird kitchen sink, shower pressure sucks, paying too much for the location, a few unpleasant homeless people downstairs at the subway stop, we had a leak in our ceiling that they claimed to fix three times already and every time it rains, it leaks all over again. They won't fix the issue.. I'm worried about the next major storm. Advice to landlord: Be more reasonable with your rent and be more responsive to management tickets/maintenance requests”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: Location; outdoor space Cons: Unresponsive management. Everything is cheap and break and they never fix. Everything is dirty. Trash is a disaster. Common spaces are horrendous. Everyone moves after 1 year”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: Location just steps from the C train Cons: Management completely unresponsive and difficult to reach, building is disgracefully dirty, trash management is a mess and sometimes left for weeks, causing bad smells, when things break management can take weeks or even months to actually fix, fixtures are cheap and break often, lots of leaks followed by shoddy patchwork, location is near a methadone clinic and lots of drug use on the streets right outside the building, building not at all up to fire code Advice to landlord: Get your shit together, clean the building, hire a maintenance company to regularly clean and remove trash”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: It's newly renovated. The people in the building are nice. Cons: The owner hasn't returned anyone's security deposit. You can't get in touch with the owner. Building issues are ignored on multiple occasions. Advice to landlord: Treat people the way you want to be treated. Stop using housing court as a threat.”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: Big rooms, lots of space Cons: Poorly constructed, freezing in the winter”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: Location is good. Cons: Management are awful. They even got a new company 6 months ago and still awful. No one knows anything about the building and is very dirty in the communal areas. No one cleaned before I moved in. Had to travel deep into Brooklyn to get the keys. My wifi guy couldn’t set it up because a door was locked to something and no one could open it for 4 days. The hallways also smell.”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: Great location, large unite Cons: -poor management that keeps reorganizing to avoid fault - looks shiny and new but it’s all cheap - expensive laundry The landlord refused to make necessary repairs to the unit. People usually live here only one year”
— 489 WASHINGTON AVENUE · Brooklyn“Pros: good units, great rooftop, new management seems on top of things Cons: one loud tenant who disturbs many others in the building, owner is absolutely awful”
— 489 WASHINGTON AVENUE · Brooklyn