All 18 tenant reviews.

“Pros: Great super and staff Clean and well maintained Cons: Management not responsive Hard to communicate for bigger issues”

“Unit 3B Pros: I moved to 10 Rutgers in 2010 after a fire destroyed my East Village apartment building. Despite initial apprehensions about moving deep into Two Bridges, it quickly became my favorite neighborhood in the city with its vibrant restaurant and bar scene and bustling street culture. Sadly, I was forced to move out in 2018 when the building was sold to new owners who undertook a major renovation. Were it not for the fact, I might still be living there. Cons: There wasn't much I disliked about the building, other than getting the boot after 8 years. Advice to landlord: Keep up the good work!”

“Pros: Great option for NYC living. Location is perfect, close to public transportation and nightlife. Doormen are awesome management not so much. Cons: Management will not respond to you. Other than that, can't really complain Advice to landlord: Josh should respond to emails.”

“Pros: One of the few full service buildings in the LES. Has good door men and good facilities people. Cons: Management can be slow to respond. The rooms are not the largest, and the sliding doors aren't great.”

“Pros: This is a mandatory field Cons: Landlord entered the apartment whenever he wanted, without notice. Came home from work several times to see that items had been moved around, even found a chair overturned one time. Woke up several mornings to find random men standing on the balcony just outside of my bedroom window, just feet from my bed. Attempted to raise the issue and landlord refused to talk, or stop.”

“Unit 3K Pros: -electronic keys -doorman who handles packages -elevator -gym -outdoor space Cons: -doorman not 24 hrs -some drawers were broken upon moving in”

“Pros: Doormen are great. Deserve a raise. Cons: Whole bottom floor is full of flies from trash. Super can’t even be bothered to respond to VERY basic and VERY easy fixes. Had to jam a screwdriver into the GFC outlet reset button to make it work. Bathroom seems to vent cigarette smoke or some other chemical odor. Shared outdoor space is loud as hell during the summer due to some sort of mechanical equipment in the courtyard. Constant noise at all times. Killed 4 cockroaches this week and we live VERY clean. Super insists any problem is the landlord’s fault and will not attempt to fix anything. When I moved in I scraped what must have been two decades of window filth off the outside of our windows. A month after we moved in, scaffolding went up around the entire building and seems here to stay. They advertise that heat is included but we’re paying our own heat. Equipment in downstairs gym is frequently faulty and sometimes the heat in there is like 80 degrees. Unit seems sort of slapped together and half-assed renovated. Can’t get the super or management of any kind to respond under any circumstances. Advice to landlord: Get a clue.”

“Pros: Quiet neighbors, appliances work great, management responsive Cons: Had a mouse problem for a few months but hole in a/c unit was fixed and that did the trick”

“Unit D line Pros: The location and water pressure are great. I also like the finishes HOWEVER please read below for cons. Cons: Almost every apartment on the 3,4 and 5th floor has mice and TONS of roaches. I know this because I’ve been living here for 4 years on floor 4 and have friends in the building. Management does nothing to deal with these pests and I have personally spent over $1000 on exterminators to no avail. AVOID AT ALL COSTS IF YOU DONT LIKE PESTS.”

“Pros: Good apartments and lovely doormen. Cons: TERRIBLE management of issues in the apartment. We lived 5 months with a broken fridge because no one would respond to us. Took them weeks to replace lights and our patio door hasn’t been properly sealed in months and now we have a pest problem. There’s also a rat problem in the building. They also raised the rent over 15% back to back years and the apartments certainly aren’t worth what they’re charging. Don’t trust them for a second. Advice to landlord: Respond to your tenants and take care of their issues and you won’t get so many emails.”

“Pros: + location + size Cons: - management very unresponsive when it comes to issues - takes ages to get things fixed - fairly expensive”

“Pros: Great Staff at the building! Cons: Hard to get a response from management”

“Pros: New, gym, doorman, right by the subway Cons: despite keeping an extremely clean home I seem to find roaches you’re around and have now started seeing mouse droppings. Even though I ask for the building to come spray I don’t feel like it’s getting any better. This is the one thing that I really can’t stand about this building and I’m not sure if other people have experienced it but I’m sure they have Advice to landlord: figure out the pest problem”

“Pros: Very friendly and helpful doormen, great package delivery system, in unit washer/dryer, modern building with newly renovated units and gym, good soundproofing, excellent internet speed, good bang for your buck, great food nearby in Chinatown. Cons: Had rodent issues. Neighbors are mostly mid-20s so there is a bit of partying but the soundproofing is better than most apartments I’ve seen so not a huge deal. I prefer this neighborhood to Murray Hill by a mile but it’s still very young/rowdy.”

“Unit 4G Pros: Water pressure, location, elevator, decent gym Cons: Gym is dirty. No outdoor space other than a dark area on ground level Advice to landlord: Open up the roof”

“Pros: Friendly staff, clean, newly renovated Cons: No roof deck”

“Pros: Close to the Seaport Cons: The super is lazy, does not know how to fix things, and retaliates if you complain to management by spreading false rumors about you. Advice to landlord: Get a more professional building management”

“Pretty much the worst building I have ever lived in after 15 years in NYC. Constant plumbing problems that takes the super days to respond to, while he socializes with the doormen. Water pressure and temp are never constant. Bugs and small rodents are pretty constant. Door-people are friendly, though they never stop anyone from coming in the building. There are washers and dryers in the building that stay broken for 6 months at a time. On the plus side, the spaces are ample and the elevators are rarely out of order.”