All 27 tenant reviews.

“Pros: The doormen are friendly, considerate and the staff that maintain the building are very responsive. The building is kept clean. Cons: They’ve been working on the elevators for too long for how high up I live and they raise the rent exorbitant amounts.”

“Pros: Good and responsive staff Cons: Very inconsistent heating during the winter. Advice to landlord: .”

“Unit 10M Pros: Nice doormen Dog walking group is very wholesome Wide variety of people - not a classic Murray hill building with new grads Cons: Had an issue with pests. We got it taken care of and they didn’t return for 2 years remaining on lease Advice to landlord: Na”

“Pros: The staff are great and the buildings is well maintained Cons: Far from all the action but close to transite”

“Pros: Heat is always sufficient. Good water pressure. Regular pest control Cons: It's right by Park Ave so it is a bit noisy”

“Pros: - location is super convenient - the doormen are lovely - the super is quick to fix issues that arise - building manager responds quickly to emails - there are lots of dogs and they gather outside every evening which is really fun to come home to - there's a clothing donation box in the laundry area which is handy Cons: - Elevators are the worst I've faced in NYC. They have 3 elevators, however, only generally run 2 of them. It's clear that the algorithm is optimizing towards having an elevator in the lobby, as opposed to moving people to and from their destinations efficiently. Tenants that have lived in the building for years have told me that there was a lawsuit brought against them by the tenants because of the mishandling of elevators. The building lost however did not change a thing. They previously had an attendant in the third elevator and packages would be delivered to apartment doors. Now they sit in the front lobby. - Multiple packages have been lost. - Management is a nightmare to deal with and have mishandled fees/payments, misrepresented changes to a lease, and much more. - The heat is absurd. I had the super turn off the head in my apartment and I still need to sleep with the windows open. This means that my apartment is incredibly loud & dusty. - Rent prices are obscene for the building and apartments. They have tried to increase the rent of studios to be more than the cost of a 1BR at true luxury buildings (which this is not). - Despite a "no smoking" rule, the hallway constantly smells of smoke - Washer is $3.5, dryer is $3.25. A couple of the washers & dryers have been broken for months - The amenities fees are astronomical for what you get. Gym will be going to $35/month. It is a tiny, cramped gym absolutely not worth that much. The lounge is $75/month which is well decked out, but too small to justify the cost. - The water occasionally turns brown?? Occasionally after returning from a trip of 2-3 weeks the water coming out of the taps is brown. The other day it happened WHILE I WAS IN THE SHOWER. So gross. - Large oversights in cleaning the apartment before I moved in (things that I only was able to notice after a couple of months). Eg. bathroom vent is completely clogged with dust and therefore no hot air/steam can escape (this means that the roof DRIPS), toilet tank had an inch of scum on the bottom of it, so the toilet bowl would turn brown after 1 day, under the radiator there were multiple dead cockroaches. Advice to landlord: If you charge luxury building prices, make it a luxury building.”

“Pros: - Doorman are friendly, responsive, and helpful - Rooms are spacious, good layout - Solid water pressure - Clean - Friendly neighbors Cons: - Not all the outlets in my apartment work”

“Pros: good Location, Size,Doorman Cons: Rent went up to much”

“Pros: The doormen are all very nice and welcoming. Hardly any pest issues, clean, new washer & dryers in the basement Cons: water leaks are often, can be noisy at times, as more time passes (From previous tenants) the less luxurious the building has become Advice to landlord: Terrible communication”

“Pros: Neighborhood is great Cons: No pest control, you will live with cockroaches, they pop up everywhere. Management doesn't do much, I hire my own pest control professionals. Heating is not enough- you will need extra heater in every room. Management and doormans are snobby. Lobby is filled with boxes. Water is rusty and open has dark brown water coming out while you are showering and you will feel filthy. Advice to landlord: Know the reality and stop calling your self luxury condo, stop being snobby.”

“Pros: Very convenient location for nyu students. The 6 train is 3-4 minutes walk away. Cons: I had roaches when I first moved in.”

“Pros: Central location. Apartment size & layout. Cons: Management/Leasing Team No significant building amenities Overpriced (not luxury building) Package/delivery room organization Elevators (maintenance issues) Advice to landlord: Build and maintain tenant relationships. Do not discriminate against leasing applicants and tenants.”

“Pros: Convenient location, cleanliness Cons: Walls on thin side. Can hear neighbors sometimes”

“Pros: great staff, clean Cons: noisy neighbors, and area Advice to landlord: nothing to note”

“Pros: Doormen are fantastic, super friendly and good vibes. I’ve never lost a package, building is always clean, good sound protection (never have heard my neighbors) and the facilities are nice. Cons: Facilities are not included in rent which is a bummer. Building in general has become too $$ for what it is. Advice to landlord: N/a”

“Pros: Clean, responsive, young people. Cons: Transient, busy, expensive Advice to landlord: Keep your staff happy, they are good people.”

“Pros: Great staff, clean Cons: Some pest issues Advice to landlord: None at the moment, maybe be more clear with tenants on issues”

“Pros: Great location and mostly clean though I have seen roaches. Cons: Rent increases are insane. Please know a studio in late 2020 was $1700 they raised it to $4k+. Management is unreasonable get with the times. Advice to landlord: Stop forcefully evicting people.”

“Pros: Post war solid built pleasant neighborhood easy commuting but kind of boring on dining Cons: No real top of line amenities basement gym where garbage is. small resident lounge and outdoor space. lobby looks like a mailroom when deliveries come in no storage room big enough. No handyman service available if u want anything done personally. Advice to landlord: It’s Park Avenue should be glamorous entry, service and amenities top of line”

“Pros: Bright, new and modern. Good closet space. Quiet building. Cons: Expensive for Murray Hill”

“Pros: Quiet, clean, convenient to work and easy to get downtown Cons: Not the most dynamic micro location.”

“Pros: Well kept building. Doormen are very nice and helpful. Apartment was really spacious Cons: Not necessarily a con, however, while the area is nice and quiet, there’s not much to do nearby”

“An apartment was listed on a Saturday which I requested to see that day. The leasing office responded on Sunday and said I could come in that day for self-guided tour. As soon as I left the viewing, I knew I wanted to put in application in. I emailed the leasing office back immediately and asked for the application. They sent me a non-fillable PDF. Since I don't have a printer at home, I needed to take the time to convert it to a writeable PDF and add all of the fields to the PDF so I could write into it. An hour later, I emailed the application back. I received a response that the other interested party was given an online application and got theirs in 5 minutes before me therefore they were going to process their application. Beware of the favoritism and unfair practices this leasing office practices. I would hope they were not blatantly discriminating, but they do make you wonder.”

“Pros: Amazing staff, clean building, convenient location Cons: Wish they had a rooftop while I was there Advice to landlord: None at the time”

“Pros: Great doormen, safe Cons: Laundry machine stains white clothes Advice to landlord: Third party should clean the washing machines more often”

“Pros: Centrally located, great super Cons: Landlord seems only to do the minimum, and has taken a hard line on rental payments during the pandemic Advice to landlord: Don’t be so inflexible”

“Great building. Big apartments with updated appliances. My apartment has a beautiful view of the Empire State building. Doormen are friendly and help send up heavy packages when I can't take them up myself. There is a nice gym in the basement for your early morning runs.”