All 18 tenant reviews.

“Pros: Helm Management is fair and responsive. Cons: Rooftop can make weekends annoying with people going up and down the elevator, but this is a pro most of the time.”

“Unit 4H Pros: Great location if you want LES/EV nightlife, great rooftop to host small gatherings with friends, decent gym in the basement if you don’t want a full gym membership. Cons: People can be inconsiderate, throw huge parties on the roof, be generally loud & careless with cleanup and trash. Dryers tend to not work very well Advice to landlord: Maybe make the roof “bookable””

“Unit 4b Pros: Location location and balconies Cons: Nonstop parties and stolen packages Advice to landlord: Control more”

“Unit 7E Pros: Very young, lively, fun building Cons: If you don't want a lively building I wouldn't live here.”

“Pros: Any issues had with the apartment (AC, water pressure, etc) are resolved quickly by maintenance Apartment itself is nice/modern Roof access is nice, but leaves much to be desired in the way of actual furniture to use it Cons: No doorman, so package theft occurs Disturbances outside the building are common”

“Unit 3k Pros: Ok amenities (laundry in basement, elevator, 360 rooftop view, tiny gym), and package room/amazon locker. Updated appliances and a studio is pretty roomy and your room is pretty insulated. Sound proof is 50/50 cannot hear neighbors but can hear the elevator ding every floor and hallway noises. Maintenance is super fast and they does the job. Cons: Butterfly system virtual doorman is 35-40% down all the time. Homeless or people come in and steal packages on the floor. Delivery drivers who cannot get into the mailroom drop it off on the floor and people steals its (management does nothing about it). Loud ragers goes on in the rooftop every weekend in the summer. Gym bench has been broken for 10 + months and it took them 10+ months to order a new one and no one assembled it. Advice to landlord: Figure out about a better way to fix the package theft issue”

“Pros: the apartment unit itself was well maintained and spacious and clean. Cons: rampant stealing of packages and 0 cooperation of management to help resolve.”

“Pros: laundry in building, elevator, amazing rooftop, friendly neighbors Cons: stolen packages even though there is a package room - I have had 8+ packages stolen in the last 3 months. Advice to landlord: sort the package situation out without all your tenants having to complain”

“Unit 4i Pros: Usually clean, great super, full tub, dishwasher, laundry rm in building, heat and cooling by unit. elevators usually work. Cons: no window in living space. Rent raised $800 per month. lot of lost packages, sometimes very noisy college kids throwing things from roof, sometimes takes a long time to get things fixed (eg stairwell lights havent worked right since we moved in, the same laundry machine breaks every couple weeks, someone left dog poop all over the roof for months) Advice to landlord: Fix the stair lights. Don’t raise the rent 20% on current tenants because that’s evil. Don’t advertise a tiny basement rm w a couple machines as a gym.”

“Pros: Cool rooftop, solid apartments for the price Cons: Overflowing trash rooms, rampant package theft, mental hospital next door let’s patients scream at you while you walk by Advice to landlord: Listen to the complaints of your tenants”

“Pros: New building, nice balcony, clean elevators and common spaces, great package room Cons: Very expensive for the noise you hear in the building. The elevators are nice but making a slamming noise every time they would close. Not controlling their pest control well.”

“Pros: Nice building and amenities Cons: Horrible management company. Claimed to not get my payments on time. I even hired a messenger to bring them a check to make sure they received it. Then they would “close early” and refuse to accept the check, then would charge a 100 dollar late fee for accepting the check the following day. And every week I received a 100 dollar fee on top of the original fee. Literally a late fee for the late fee 4 times a month, this went on indefinitely even though they cashed all of my rent checks and were paid in full and on time. Advice to landlord: Stop making excuses to refuse on time payments, resulting in them being a day late so that you are able to constantly charge late fees.”

“Pros: Great location, AMAZING roof! Rooms are very spacious. Colin is the best and does a great job taking care of the building. Cons: Packages get stolen even though you have a package room. Maintenance can occasionally take awhile to respond. This is a party building and it can often be noisy on the weekends or on a Friday night.”

“Pros: Elevators usually work. Super is great. Laundry room usually has machines and is pretty clean. Hallways clean usually. Walls pretty thick except the flex walls. Balcony is nice. Bathroom full size. Kitchen appliances work. Gas stove. Dishwasher. Roof is nice. Cons: People have massive roof parties with a lot of garbage, and are not considerate, throwing bottles and cigarettes from the roof and propping the doors to the building open. No window for main living area in flexed apartments. Rent is high esp given no doorman. Garbage outside gets piled on the little streetside trees the city plants and the trees die. Some people do not clean up dog poop at all. Advice to landlord: Front doors need to be fixed there does not seem like a good plan if the power goes out.”

“Pros: Amazing roof with 360 views of the city, balconies w every unit, modern appliances. Cons: Gym is small/dirty/lacks equipment, rooms are not equally sized, management is AWFUL with communication and professionalism”

“Pros: Great location, nice view, live in super, laundry in the basement, nice roof Cons: Got bedbugs and cockroaches and no help from the landlord, mostly obnoxious neighbors (some are nice though), stolen mail (I lost a package worth $800 and got no help), high rent Advice to landlord: Be more responsive to tenant requests”

“Pros: - Rooftop with a great view - Perfect location in LES (quiet street, and not too far from nightlife) - Super is really nice - Vibe with neighbors is great Cons: - They remove all the amenities from the rooftop Advice to landlord: Find a solution for all the Amazon packages getting delivered every day”

“Pros: Great roof and location. Cons: The front door locks you out and in sometimes which is random and frustrating. Advice to landlord: Lower the rent”