All 18 tenant reviews.

“Pros: Great location and staff is excellent! Cons: Cold. The windows are not well sealed. Gym. A/C is always broken Advice to landlord: See above”

“Pros: Management is very responsive Pet-friendly No hidden fees (amenities, pets) The walls have good soundproofing Cons: The windows don’t have great soundproofing so if you’re facing 8th avenue it can get loud Rent increases can be really significant, and it’s near impossible to negotiate (though you should still try)”

“Pros: Nice doormen, 2br apartment was good size, never had any big issues come up, washer/dryer on each floor, elevator building, 18th floor neighbors were nice and quiet, near lots of trains Cons: street can be loud, lots of tourists going to broadway shows, building is a little dated”

“Pros: a lot of space Cons: noise, light, general up keep of the building Advice to landlord: improve window insulation and water pressure”

“Unit 17e Pros: clean, friendly responsive staff Cons: busy street and people line up for theater”

“Pros: Good staff + spacious + convenient Cons: Gym is meh and busy/noisy area”

“Pros: Location, affordability, friendly staff, dog friendly Cons: Noise, heavy tourist area Advice to landlord: N/A”

“Pros: really responsive maintenance team Cons: water pressure & water quality issues”

“Pros: Lots of transit nearby Friendly doorman Quick to come when reports for fixes are made Cons: We had two mice in our apt Cockroaches in gym sometimes Sometimes shotty work when they come to fix things”

“Pros: - Laundry on every floor which is very convenient. Almost as good as having laundry in unit. - Doorman was good with packages and laundry service. - Maintenance staff was very responsive to service requests. I always got same-day resolutions to service requests or next-day if the request was submitted late. - Well run move in and move out schedules. Cons: Nothing. Best building I lived in in NYC”

“Pros: Love the front desk staff, Frank was the best! Always really polite and helpful! Management was also very responsive to any requests we had. Gym was kept clean and never got really crowded, had decent equipment. Cons: We did get huge roaches in our apartment from time to time. Management was very responsive with sending pest control over. The building staff collect garbage from each floor during a certain time in the day so one of the two elevators is out, causing quite a wait sometimes. Advice to landlord: Great staff!”

“Pros: Staff was friendly Cons: 8th Ave is very noisy and windows are not very sound proof Advice to landlord: Na”

“Pros: - Alcove studio very spacious - staff all very friendly, super is attentive - building generally maintained well, clean - good location; close to a lot of subway lines, good food options in hell's kitchen Cons: - a bit noisy (traffic on 8th ave; noise from crowds of the theaters; also there are fire station, police station and hospitals in the vicinity so a lot of siren) - bathroom a bit old - 1 set of washer/dryer per floor, sometimes it's crowded”

“Unit 21C Pros: Thick walls block out sounds from the neighbors. Apartments are spacious, recently renovated, and it’s nice to have laundry on every floor. Cons: It can get cold in the winter when there are high winds since the balcony doors are not sealed well. The neighborhood is very noisy as 8th ave is a busy street with lots of drivers honking and 52nd st has a lot of tourists going to the theaters. I think management could be more responsive to emails. Advice to landlord: Check your emails.”

“Pros: Laundry on every floor was better than any amenities. Good staff. Cons: Two elevators that both can break. Advice to landlord: Do anything it takes to get those elevators in perfect shape.”

“Pros: Staff: Doormen, Porters, Handyman, and Super Cons: No benefits for long term tenants Rent increases during the pandemic while new renters receive 2-3 months for free. Expect rental increase every year. Only 2 elevators, 1 is always in use by staff or is broken, no freight elevator Rigid move in/move out scheduling Some people leave their doors open to vent the nasty stuff they’re cooking.- like the rest of us actually want the hall way to smell bad. Doorman/building app is trash. Too many emails Advice to landlord: It would be nice if you actually cared about people who rent apartments from you, pay on time, and have been here for years. I won’t be renting a rose property again.”

“Pros: Convenient location in midtown west Cons: Noisy neighborhood. Low water pressure.”

“Pros: building is well maintained, nice staff, units had decent finishes, package room, location is great & near several subway lines, etc. Cons: could hear the A line all the time (I was on the 3rd floor), gym had no venting so often smelled like burnt rubber, strict rules with move ins/outs Advice to landlord: maintain quality within units and common areas and building should remain stabilized”