All 44 tenant reviews.

“Pros: Amazing doormen, super responsive maintenance, insanely convenient location, and good amenities (gym). Cons: Gym is solid but a bit minimal.”

“Pros: Large room apartment Washer dryer on every floor Large closets Good heating Friendly doorman and staffs Cons: No in unit washer dryer Heat not free Amenities are ok”

“Pros: - Access to subway station - Nice gym - Clean - Fairly responsive management - Responsive maintenance team Cons: - No where for big vehicles to park - especially for big items deliveries and movers”

“Pros: Great location, mostly clean, no amenity fee, decently sized Cons: Tenants smoke in apartments, occasional roaches”

“Unit 5s Pros: Clean amenities, friendly staff, maintenance comes quickly to fix Cons: Lots of noise from new buildings going up close by in downtown BK. uncleanly sidewalks and close areas down alleyway to building”

“Unit NO Pros: The neighbors are super friendly. The super is great, responsive, and knows how to do almost any needed repair. The building is surprisingly quiet, especially given the surrounding neighborhood. Cons: MHANY, the management company, has been telling the tenants for years that they're going to rehab the building, and relocate the tenants during the renovations. There really are renovations that need to be done, but every time MHANY tells us that we're about to be relocated, they come up with another excuse why it's not going to happen yet. Advice to landlord: Maybe find a new management company.”

“Pros: The windows seem to be pretty well insulated, I barely use my heater during the winter (the cold comes in but barely as much as in a cheaper made building) The neighbors are pretty great. I’ve had no issues with anyone and people seem very friendly. There are some people I probably wouldn’t talk to but in reality you aren’t going to get along with anyone I personally have not had anyyyyy pests or roaches or bugs or however you want to call them and I’ve lived here for a little. I am not discrediting anyone else’s experience but if you’re on a bad floor with less than clean neighbors, your experience may be different I think they clean the building very often. I don’t recall the frequency but every so often I see the custodians cleaning. Every morning if I go downstairs early I see them cleaning The staff is also really nice and friendly. Again if you have issues with them, that may be a more personal situation, not saying anyone is perfect, but most people I know get along with the staff pretty well The 24/7 gym is a life saver, I love it The team is very quick to respond to work orders and maintenance requests. Any issue you have with your unit then just reach out to the staff via the app and they’ll come and fix it in short order The close proximity to like 10 trains, a mall with Trader Joe’s and Target and a movie theatre and a food courts and more? Absolutely amazing The in building laundry rooms are wonderful. It is convenient to have such an amenity especially in the harsh winter There’s probably more that I enjoy, I have not lived in many different buildings but this is a really good one Cons: SOME of the apartments are on the smaller side, but again, this is NYC, unfortunately what’re you really going to expect? :(. Not a deal breaker because I rather clean and operational than big and busted and dirty Recently a few of the washers and dryers are not working. Not the biggest of deals since we can just use another one but it can be a little inconvenient The management team is great and friendly but at times they can be a little less than responsive, especially when it comes to email. Given they’re in the building, you can just go to the office if there’s an issue (assuming you are home at some point Monday to Friday 9-5), but if you aren’t able to I can see this being an issue Advice to landlord: Can we improve the maintenance schedule of the washers and dryers? Some may need to be replaced. I’m not an expert but yeah. I think a few have been here for a little long”

“Pros: It is super clean and the management and maintenance teams are super responsive. The concierge are very friendly and they remember everyone's name. The view from the window is very nice, and the transportation is super convenient. Cons: It was right on the Flatbush Ave so it does not have a super strong "living vibe." I guess that is the trade off for easy subway access.”

“Unit 24M Pros: - Fantastic doormen - Same day maintenance requests - Great on-site facilities like the gym - Elevators are actually quick and with minimal wait time - Great location - Great partnerships and promotions with local retailers Cons: - Yearly rent hike is absurd Advice to landlord: Your most loyal and enduring tenants deserve better benefits”

“Pros: good neighbors, convenient location, great staff Cons: management changed multiple times”

“Pros: Super modern Great gym Friendly staff and doormen Four elevators Cons: Water pressure was weak Area is quite noisy at night A little expensive for not that large units”

“Pros: I loved living here at City Point. The amenities were great, the doormen are great, the people are friendly, the maintenance people are great, the noise level is truly not bad at all Cons: Price, price, price. I totally understand that you're paying for location but the rent increases are absolutely unreal. No sense of respect for long term tenants, truly all about money on the management end”

“Pros: -amazing staff -great amenities -proximity to transport & shopping -pet friendly -nice neighbors, for the most part -things get fixed fast, in my experience (I only had issues with some appliances, nothing major). -nice apartments Con: -area is pretty crowded and busy, can be a bit overwhelming walking out of the building. Building is pretty serene though once you’re inside. Cons: Management treats you like you’re a number on a spreadsheet. They care more about raising the rent to what they want to charge than considering how long you’ve lived in your apartment, even if you are a model tenant. The staff in the building know this and are disappointed to see good tenants who have lived there for years go when management hands them a renewal with a crazy increase. Personally, I and other staff members cried while saying goodbye when we moved out. That’s how much the staff care and we care. Advice to landlord: Cool it on the rent increases. Stop setting rent prices you know will make people have to move out. You’re setting some dangerous precedents for the sake of profit.”

“Unit 17S Pros: Great staff and comfortable apartments Cons: AC makes loud banging noise Advice to landlord: Keep it up”

“Unit 24D Pros: Location, good amenities (gym, doormen), laundry in unit Cons: Price, small units Advice to landlord: Avoid raising rent so much”

“Pros: Brand new building; garbage chute on my floor; in-unit laundry, etc Cons: across the street is a building in construction, and the lights kept me up most nights Advice to landlord: Don't raise the rent so much each year”

“Pros: Herb garden with lots of pesticide Cons: Lack of leasing team responsiveness; water dripping sound from AC Advice to landlord: Better updates to listings”

“Pros: Building is well maintained, the staff are very friendly and helpful. Gym and common areas are nice and never too crowded. Proximity to subway and groceries can’t be beat. Cons: Management company tries to raise rents without much basis to the neighborhood and comparable buildings, but not too uncommon.”

“Pros: Laundry in unit or in building, gym in building, has a concierge so I felt very safe. Parking garage located next door. Cons: The heating and AC system were very iffy at times. The AC was not active during the 2 90 degree heatwave days in May and my apartment was very hot and humid. Advice to landlord: Improving the AC system before the summer begins and not during the hottest month would be nice.”

“Pros: There are none Cons: Incompetant management, no heat Advice to landlord: Fix the heating issues”

“Pros: Very well kept building. Gym, lobby, outdoor areas kept clean Cons: No cons as of now. Advice to landlord: Keep up the good work”

“Pros: - Amenities - Doormen and everyone working around the building are fantastic Cons: - Some families live here and use the basketball court, outside areas, and gym as a play area for their small children - they take over the space and expect people to leave when they actually want to use the space for what it's meant - Leasing agents are impossible - they are rude, don't respond to emails, yet get mad if you don't communicate with them. They make the renewal process absolute hell - Advice to landlord: I agree with a previous review - get bent”

“Pros: Super convenient, clean, have never seen a bug, great amenities, spacious apartments for the price. This building also has the best amino type I’ve seen in the city: 5 huge herb gardens. Location can’t be beat; right above a target, Trader Joe’s, food hall and the Q train. I’m never leaving. Very diverse building. Cons: Management isn’t very responsive if you have to go to them directly. However if you use the app, things get done instantly. The staff is great. Advice to landlord: Be more responsive to emails when tenants reach out. A lot of times they just get ignored. Luckily you don’t have to reach out often because the building is so well maintained.”

“Unit 39H Pros: Great big windows, doormen are friendly and on top of packages, no fee for amenities, close to subway and Trader Joe’s Cons: Constant loud dripping/tapping noise in ceiling all night. The noise from the construction elevator at Brooklyn Tower runs all weekend (even Sunday’s) and starts just before 6am. I’ve lived all over the city and I’m a heavy sleeper, but this is the first time I’ve just been unable to sleep without earplugs in a ‘luxury’ building. Mixed messages from the leasing/maintenance- to start with it was “we’ve never heard of this problem before” but then it became “we’ve spent a lot of money trying to fix the problem in the past”. The solution we got was that they wouldn’t move us to another apartment in the building (must be because every apartment has the same problem) so we should just move out. It’s a beautiful building in good location, but sleeping with earplugs every night is what I did backpacking in $10 dorms. The management seem unwilling to fix the problem and leasing will likely never mention it to you before you move in - so beware.”

“Unit 14N Pros: Large windows, spacious apartment for the city, modern kitchen. Cons: Unfortunately no washer/dryer unit in the apartment and no gym in the building. Advice to landlord: Would love to have the property available for rent again.”

“Pros: has huge rooms Cons: has many roaches”

“Pros: clean. very responsive. Cons: kind of overpriced Advice to landlord: reduce rent”

“Pros: Was better before Genesis TPT Harlem took over the building. Holco properties should have fought harder to keep this building Cons: Dirty building Mold No water pressure No gas for cooking since June 2021 Rats in the building and outside Garbage piled up outside strewn everywhere Roaches No maintenance for exterminator Advice to landlord: You should be ashamed.”

“Pros: Friendly staff, quiet apartments Cons: Fairly noisy dripping from AC units”

“Pros: 1. Management and maintenance staffs are nice and responsive 2. Location: B/N/Q stations and Trade Joes right next door 3. Nice apartment design Cons: A little bit noisy from the outside. A trade-off paid for the super convenient location”

“Pros: The big windows and the apartment was spacious for the city. Cons: Unfortunately no gym or washer/dryer unit in the apartment. Advice to landlord: Would to have the space open for rent again.”

“Pros: The building has great amenities. The entire team including front desk, maintenance are really friendly and helpful. The building’s communication is always on point. The location is almost too perfect with all trains in walking distance. Cons: Depending on what type of unit you have, it’s hard to control the heat and AC. Advice to landlord: No advice! Great experience overall.”

“Pros: friendly concierge, felt safe coming home, spaciosu apartment Cons: expensive :( also the heat can be very loud.”

“Pros: The concierges and porters are all great, hard-working, friendly people. Our neighbors are mostly kind and helpful. Cons: Management is AWFUL. Their contract will *remove your constitutional right to a jury trial*. It will also bill you for repairs you are not obligated to pay for. Oh, and it says you can't sue them, but they can sue you. Very fair. They will racially profile you (if you're Asian, or just don't speak English well). They will offer deals to some people, but not others: you will learn about this because the management will send contract negotiations to the wrong person, without checking the correct e-mail address, without checking the tenants' names, and without checking which unit they are "negotiating" for. They will bill you for things you are not responsible for. They will ignore eviction moratoriums. They will take money from the state and tell you that you still owe them. They will take money from the state, claiming they've improved things. They have not. They will have their lawyers (who are — seriously — an absolute clownshow) respond to you, not anyone in management; they will do this for over a year. They should not be trusted, ever. They prey on the vulnerable. I am not the only one to have this experience, but many people are afraid to speak out for a variety of reasons — I am not. Brodsky is a blight on Brooklyn. Advice to landlord: Get bent.”

“Pros: Next to the subway and shopping center Front desk staff are friendly and helpful Ample closet space Cons: Construction sites surround the building - tons of noise and large trucks as a result Management is not very responsive to problems Lobby smells like garbage (literal garbage) every morning Area is not as safe as property developers would suggest Advice to landlord: The location by the Trader Joe’s and the Q train mean there’s always demand for these units - you could reduce your renter turnover by caring a little more about the people living in the building”

“Pros: The staff are all incredibly helpful. Amenities well maintained, couldn’t be more conveniently located (subway, Target, Trader Joe’s, food hall all right next door). Cons: Rent payment process is clunky, never get statement before rent is due, most times it is updated on the payment site, but not always.”

“Pros: Nice staff, good amenities, nice neighbors Cons: Sometimes an elevator is broken or under repair which makes it take a while to enter or leave the building. Odd design choices Advice to landlord: Na”

“Pros: Very well maintained, responsive management, great location, studio a good size. Cons: Neighbors can be a little noisy. Advice to landlord: Keep up the great maintenance.”

“Pros: Good service, nice amenities, clean and well-maintained, good events pre-pandemic Cons: Inconvenient Covid-19 amenity booking. Small amounts of noise can be heard from other units. Advice to landlord: Encourage your employees to be vaccinated!”

“Pros: Amazing concierge staff, clear communication, very clean Cons: Mask compliance could be better”

“Pros: The apartments are large. Cons: but the management company is very unprofessional and rude. The manager don’t care about tenants at all. They don’t respond the emails or any emergency situations. The building is very dirty and homeless people came inside the building and spend night on the stairs. The building has mice. I lived in higher floor and caught 2 mices with traps that i put myself. The management company is the worst. Advice to landlord: Having a professional management company to secure the building. Weekly cleaning for common arae. Trash situation was disaster. There are mices so higher a beter exterminator. Management company needs to assist tenants instead of ignoring them. We don’t live free. We pay our rent on time so the least you can do take care of the basic and cleanliness.”

“Pros: Love the management and people Cons: Location was not great for me Advice to landlord: Not too many cons it was a great building to live in”

“Pros: Convenient area near everything. Shopping stores, transportation, food, everything you can think of. Cons: The staff and most tenants are a racist. They look at you and clutch their purse if your black. If you even make a mistake with making the slightest bit of noise. Some tenants are bitter and expect you to tip toe around your apartment. This is the city not the suburbs. Advice to landlord: Loosen up and allow people to enjoy the comfort of their home while inviting their loved ones over for a good time.”

“Pros: Fast response from building staff whenever there’s maintenance issues. Building and amenities kept very clean. Cons: Walls are not enough sound proof between apartments Advice to landlord: Please speed up the security deposit return process”