“Pros: Units are nice and have good space. Dishwasher and water pressure are both good. Cons: The management response to pests on ground levels after construction. Killed them but seems they failed to dispose of them. Tenants have been upset at the smell surrounding the laundry area near the elevators in the lobby due to this. They are claiming to be fixing this now. Advice to landlord: Have a more personable super who escalates tenants complaints quicker”
— 304 WEST 117 STREET · Manhattan“Pros: The lobby staff are nice and helpful. The building is well maintained and has made a number of capital improvements. Laundry room is clean and always in working order. Cons: Neighbors can be nasty - how hard is it to push your trash into the chute rather than leave it on the floor in the trash room? Sometimes people smoke in the stairwell.”
— 304 WEST 117 STREET · Manhattan“Pros: It's a new building and has big elevators. The building is conveniently located so you can find everything you need at a walking distance. Cons: The super and management company are very slow to respond and deal with issues. Sometimes even unresponsive. They will usually take up to a week to resolve a simple issue such as a sink that's not working, a broken appliance, or a problem with the bathroom. If you move in, please make sure everything is working fine, and try to sort it out as soon as possible because they won't resolve it quickly. The super will only respond to texts and if you try to call, he will hang up on you. Absolutely disgusting. Advice to landlord: Get your act together, otherwise a serious complaint to HUD will come your way.”
— 304 WEST 117 STREET · Manhattan“Pros: Location - very close to morningside park Cons: Management is neglectful, and totally irresponsible. We rented a “fully renovated” and we have had so many issue. It has not even been a year yet. The problems include Plumbing with our bathtub and kitchen, grout falling out of tiles, pipes bursting, and electrical sockets burning out. The company would not take responsibility for anytime and blamed us. Advice to landlord: Take accountability! The property owner’s approach to handling building issues is reactive NOT proactive.”
— 304 WEST 117 STREET · Manhattan