All 6 tenant reviews.

“Unit 8 Pros: The neighbors are great, and it is close to the park and the grocery store Cons: Management launches wars on tenants and evicts/seeks to make life unbearable for you to get you to leave if they dislike you for any reason. The Parker is a rebrand attempt for The Grosvenor which rightly has terrible reviews here and on Yelp. As a corner unit, they are using an alternate address rather than the street address (82-116 Grosvenor Lane vs 82-77 116th Street which is the actual address). Advice to landlord: Fire Jeff Zheng and hire new management experienced and skilled with multiple dwelling units before he costs you more money with his petty feuds.”

“Unit 5F Pros: - My neighbors were wonderful people - When we called 311, building management would start acknowledging issues we raised - nice apartment layout - nice neighborhood - lots of dogs Cons: - extremely high electricity bills with no reasonable explanation - mold in multiple units within the first year of the building being available for rentals - Jeff Zheng’s lack of professionalism: - building management’s tendency to say they couldn’t resolve reasonable asks, like other tenants being consistently loud - building management trying to disband the legally formed Tenant’s Association - building management monitoring residents through the cameras - building management refusing to acknowledge the security risk of multiple homeless people entering the building and putting the onus on tenants to police people entering - building management removing any furniture from the lobby after someone sat down there waiting to be let back into their unit when locked out - building management locking amenities prior to the established hours - building management falsifying complaints against tenants who were part of the Tenants’ association - building management pretending there was no pet fee/rent increase to get people to rent, then implementing both Advice to landlord: If you acknowledge the problems and fix them, rather than trying to one-up your tenants, people might actually want to stay”

“Pros: New building that’s it Cons: Where do I begin? The gentleman who runs this buildings name is Jeff he is an absolute nightmare. He does not deliver on any of his promises. He is a bully. He will harass the tenants. If he don’t do what he wants we started attendance association and he evicted and didn’t renew every single tenant that joined the tenants association. The building is always dirty people sneak into the building all the time the gym is pathetic, but worst of all is the ownership and the only person that you are allowed to speak to a person named Jeff who is an absolute tyrant and the most unpleasant person can ever deal with. Advice to landlord: DONT MOVE HERE”

“Unit 8D Pros: Apartment is nice, good appliances. Great location. Good neighbors. Cons: Cheaply built. Bizarre management style that creepily surveilles tenants (surveillance cameras everywhere also wired for sound. Management eavesdrops on conversations. Supposed amenities rendered unpleasant to nonexistent buy building policies. Little care for resident's needs or desires, seeking mainly to control and punish tenants. Something fishy with the electricity resulting in high bills compared to every other New York apartment I have been in over the last 40 years. The only reason this is not a one-star review is Open Igloo's rating system of factors other than management, which for me cancels out everything good. Advice to landlord: Get new management. Current management is doing nothing but creating bad blood with tenants.”

“Unit 8D Pros: Apartments are nice, tho weirdly cheap in some ways for ‘luxury’ Cons: Director of Polaris Management (Jeff Zheng) is petty and unprofessional, with the emphasis being skewed to what management dictates regardless of whether it makes sense, or is right for the tenants. Zero people skills, or attention to the fact that people are trying to make a home in their building. Makes an otherwise lovely building in a nice neighborhood unpleasant to live in. Advice to landlord: Engage management that cares about the tenants and thinks in terms of customer service as part of the building experience”

“Pros: Neighbors have each other’s back. Location is great. Cons: MANAGEMENT. They sweet talk you into renting here. Once you sign, they will not care about you. Response from management for work orders are ridiculous. And when they come and fix something, it will be late at night or when you’re not home (even when you specifically told them they have no permission). Jeff is rude and unprofessional. Likes to play mind games and gaslight everyone. Electric bills are HIGH. Some tenants are seeing bills as high as $1,200. So don’t fall for their lies of this being a green building that will save you $$ Advice to landlord: Clean house, and I don’t mean the apartments…”