All 21 tenant reviews.

“Pros: Location Price Area Cons: Not that modern Random breakdowns of elevators Local law 11 scaffolding”

“Unit 308 Pros: Cheaper than other buildings and has good management team Cons: Local law 11 facade work Advice to landlord: Renovate the gym please”

“Pros: Peace among the chaos; riverside park south at your doorstep; huge apartments; big laundry room; good AC and heat Cons: Insanely and painfully windy”

“Unit 7r Pros: views, apartments are in good condition and location on the water is great Cons: elevator outages, lobby construction for several years... despite all of this they tried to increase my rent 30%”

“Unit 32b Pros: Well built Great views Great handymen and doormen Proximity to park, the pier (and specifically pier i cafe) from April-October is delightful Cons: Petty, unhelpful leasing office Too much turnover - in staff and residents. Feels like bad vibes set from the top-down. Highway buzz can feel a little irritating even on higher floors if you don’t also have the ac/heat on (tho still about as quiet as it can get in nyc, but it’s a specific type of white noise I don’t like) Advice to landlord: Just be nicer to ppl”

“Pros: Quiet building, good with trash and apartment is big Cons: Elevators break, some doormen are nasty, our bathtub is so cheap and they won’t replace it”

“Like other reviews have mentioned, this management company seems to be offloading their own costs to residents. I had $600 removed from my security deposit for a full 8-hour apartment clean and paint which they’ve blamed on two small food splatters and a few wall smudges (which of course legally constitute normal wear and tear). The charges are outlandishly disproportionate and bad faith. The office phone line sends you right to voicemail (of course, no one calls back) and it takes days and multiple attempts to get someone to respond over email. I wish that I had checked reviews before moving - the building itself was fine and the location is nice, but like others said, there is a real roach problem (I know of tenants who had to leave the building because their unit was so infested), the gym AC is usually broken, the laundry machines and elevators are regularly out of service, etc. Living here in these conditions was certainly not worth the stress of trying to get my money back from these people.”

“Unit 16H Pros: Clean and well-maintained building, helpful doormen and maintenance team, quiet and respectful neighbors, excellent proximity to the Hudson River, Riverside Park, Central Park, and the West Side Highway. The grocery store downstairs (Jubilee) is very convenient, too. Cons: The management team were terrible at communication when I was moving out. I had to follow up many times both via email and at their office to sort my movement details. It was very frustrating and I hope they’ve replaced those people who were extremely unhelpful, especially Marco CB. Advice to landlord: Ensure your building mgmt has good comms and people skills. Otherwise, nothing to suggest!”

“Pros: location is beautiful Cons: It's not a safe place due to management's sense of responsibility. I was physically assaulted by someone on staff and management disregarded the incident and stated it's an alleged interactions. I have been trying to gain help from management and they are not helping. I do not recommend living here. Advice to landlord: Try to respect tenants and create a safe space. This is our home.”

“It's not a safe place due to management's sense of responsibility. I was physically assaulted by someone on staff and management disregarded the incident and stated it's an alleged interactions. I have been trying to gain help from management and they are not helping. I do not recommend living here.”

“Pros: Right on the park, large building, residential lounge, quiet street, close to grocery store and train. We also LOVE LOVE LOVE one of the doormen, Laslow he was so kind and knew everyone! Cons: ROACHES, so many especially in the hallways. Management did nothing...we had neighbors who had been trying to fix the issue for years. People have to board up the bottoms of their front doors. We also had issues with the bathroom...it was supposed to be a brand new bathroom however the toilet broke 2/3x flooded everywhere. The dishwasher also broke and flooded everywhere causing the fake wood floor to pop up. Maintenance was fantastic they came very quickly and tried their best. Advice to landlord: Fix the bugs and stop with the cheap quick fixes”

“Pros: Great location right by Riverside Park / Riverside South Cons: Elevators often down -- not great for a high-rise Not the highest standards for cleanliness Doesn't feel like a true "doorman building" though the concierges are very nice Heat was on the fritz much of this winter Advice to landlord: Please work on the elevators”

“Pros: I recently lived at 180 Riverside for a year. I will try to be fair in my review: PROS: - the area is nice, along the hudson river - there are 24 hour doormen who are almost all great - the building is fairly new, the interior is nice and ceilings are high Cons: CONS: - expect to pay for everything. this includes hidden charges of sewer, water (about $100 per month) - the amenities are only ok for a luxury building (gym extra $75 and is small, no rooftop, parking is extra and not cheaper) - here's the worst part- the leasing company is horrendous. Got a decent COVID deal and expected a new lease at pre-COVID prices. Got quoted a 50% increase (2600 to 3900, 3200 pre-COVID) and had zero luck negotiating. Lots of turnover as the company appears to not want to keep tenants - move out fees again ridiculous- quoted for hours of work for cleaning small areas of dust and fixing thumbtack sized holes in the wall when was told this was acceptable on move in Bottom line: it's a nice building in a great location but the company ruining it is hard to reach, impossible to work with, and does not care about you. Rent at your own risk Advice to landlord: Please listen to your tenants more! This was a horrible experience”

“Unit 26C Pros: Location, views, grocery in building, apartment spaces, big windows Cons: Responsiveness is poor, takes for ever for something to be repaired or checked, elevator time wait can be painful at times, price got excessively high, have to pay for gym access, water anf heat are not covered in rent”

“Pros: - great staff (front door, security people) - quiet and pleasant location near the river and parks - both apartments I've lived in have been in good shape Cons: - poor communication from the building manager to the residents - elevator has been down for maintenance for many many months causing pretty bad backups (it can take 20 min to get down/up sometimes) - wild rent increases (15-40% sometimes) - can take weeks to get a service request fulfilled - negotiating lease is not really an option, most times you can move to a better apartment in the same building for the same price they try to charge you in your 2nd year - definitely has a machine like feel, very impersonal Advice to landlord: - make negotiating rent increases viable - show you care about your residents - stop increasing rents to be equal or greater than better apartments, this develops a predatory reputation”

“Pros: Good concierge staff and location. Cons: Waterbugs waterbugs waterbugs. Advice to landlord: Address the waterbugs.”

“Pros: Great neighborhood, family and pet friendly Cons: A bit far from the train”

“Pros: -the building staff are kind and helpful -it has a gym -windows are big -proximity to riverside park Cons: -doormen do not call or alert you to guests/delivery people’s arrival -packages are organized and managed on the floor of the lobby -maintenance issues are not resolved in a timely manner (broken washer and dryers for my entire 12-month lease, broken peloton bikes in the gym for the same time period) -they make tenants pay for water, sewage, and water heating in addition to Con Edison utilities (an extra $80-130 a month for our 2 bed) -congested elevators to the high rise building -cockroach/water bug issues Advice to landlord: Stop charging for water and water heating (no other building does this), prioritize fixing building amenities in a timely manner, don’t increase rent by 15%”

“Pros: Nice staff, clean and modern Cons: Management frustrating to deal with. Always trying to hike rent etc.”

“Pros: Great doormen, spectacular views of Hudson River, very safe Cons: Amenities, must pay for gym Advice to landlord: - - -”

“Pros: Quite, clean, numerous playgrounds, waterfront. Nice building, doorman, clean, fast to accommodate maintenance requests Cons: Far from the subway Windy Really nothing around except the basics (grocery store) Advice to landlord: N/A at this time”