“Pros: -virtual doorman -in unit amenities functioned well -accessible portal for maintenance requests -neighbors reasonable Cons: -maintenance delays -common areas e.g. hallways/garbage area not well maintained -mice once -intermittent roaches (although not an infestation) Advice to landlord: Space could benefit from greater attention to cleanliness of front door/hallway”
— 432 PLEASANT AVENUE · Manhattan“Pros: It’s a quiet building with friendly neighbors and a great neighborhood. In general things work well enough and minimal interaction with landlords. Cons: Very unresponsive super and landlord. Took months for them to hire an exterminator. Exterminator recommended a full apartment building treatment and they refused. Took months for them to hire a plumber. Didn’t have a working intercom/door entrance for 2 months. They have tendencies to get friends that aren’t professionals to look at problems and make them worse or do nothing. Advice to landlord: Hire professionals to fix chronic problems. Do so after a shorter period of time of your people failing at the job.”
— 432 PLEASANT AVENUE · Manhattan