All 65 tenant reviews.

“Pros: lobby is insane and the roof deck is awesome. they host lots of fun events Cons: not centralized heating/AC. flex walls don't offer privacy Advice to landlord: respond to tenants quicker”

“Pros: location, size of unit Cons: they do not maintain the units or the building and it shows”

“Unit 3302 Pros: 1. Amazing view 2. Friendly doorman 3. Helpful super 4. Clean 5. Amazing location Cons: Too expensive for me :( was living with roommate, but now looking for myself, it’s too pricey for me Advice to landlord: Keep up the good work”

“Pros: Gym access inside building, heat/air never breaks, great views Cons: Terrible and incompetent leasing office. Made 100s of people sign and pay for new units just to keep extending move in date and eventually had to cancel all the leases due to failing and inspection.”

“Pros: safe and well maintained Cons: They raised the rent significantly upon renewal”

“Unit 2702 Pros: Lobby is beautiful and doormen are generally friendly and helpful. Love the access to Lifetime Fitness that is in the building (next door) and the membership that came with my lease renewal. Cons: Laundry is very expensive. Washers are small and dryers sometimes take 2 cycles to complete which makes a load of laundry almost $10. Management is not the kindest which is the main reason we did not renew the lease again.”

“Pros: - super clean - super on site with quick response - amazing closet space - large kitchen with great appliances - rooftop, free gym (+ membership to life, 24/7 doorman, elevator, laundry on every floor, Cons: - super can be rude - prices are incredibly high and rent increase is always over 20% (mine doubled from one year to the next) - management office NEVER responds unless you either send 20 emails or show up to their office. But you can call th - the apartments that face the huge carry tunnel is really loud at times epsecially during construction - battery park is under heavy construction so no longer easy access to the park across the street Advice to landlord: Lower the prices and have better communication”

“Unit 2241 Pros: -Views from 2241 are lovely -Fairly modern/clean/bright designed apartments -A/C unit is digital and does both heat and cooling (no forced heat or radiators which I hate) -Bathroom size and light up mirror -Helpful and friendly doormen and maintenance team -Laundry on every floor -rooftop views -I have had no pest issues in unit 2241 -can barely hear neighbors even when they throw parties -dog friendly building -package room is great -location super close to waterfront walking path -close to 4/5, 1, and R/W trains Cons: -main con is not really the buildings fault but there is construction right across the street in battery park that is going to be a multi year project it seems. Some of the work gets done from 10pm-4am including jackhammering and very loud sawing/welding sounds. Not for light sleepers lol -hallway carpet is disgusting but not a huge issue -rooftop is only open a few months a year and has super strict rules -service elevator lets out into an underground parking garage versus street level which can make moving in/out more difficult. -management is extremely slow to respond to emails”

“Pros: Views Lifetime gym access for free Subway Access Laundry Room Cons: Doormen Hallways Outdated”

“Pros: Great amenities, washer/dryer in unit, not too loud, good location. Cons: Some neighbors got bed bugs”

“Pros: Clean and good doormen Cons: Slow and sometimes elevators broken”

“Pros: the management staff was always very helpful/friendly in whatever issues i ran into at the building. the luxury amenities are also a huge plus that i loved at this apartment and the building is maintained clean. Cons: the rent pricing is high luxury building price so don’t expect it to be affordable”

“Pros: The building is well kept, some of the units have amazing light & views but it really depends on which unit it has. Cons: They don't care about keeping good tenamts, just jacking up rent. There's intense NIGHT (8pm to past midnight) construction that you can hear on the south side of the building. Kiss your sleep goodbye. Doormen constantly rotate and they don't actually check who's going up. Laundry machines are frequently out of order.”

“Pros: Rooms had big windows and were very quiet. Very close to the 1, 4, 5, R, and W lines of the MTA. Right across the street from Battery Park. Short walk to Whole Foods. Cons: Building lobby and hallways sometimes have a slightly funny smell. AC broke for a day while I was there in the summer.”

“Pros: Very clean, very responsive front dext, beautiful rooftop with great views. Cons: The AC went out for a few days in the summer, but was working a vast majority of the days.”

“Pros: some good layouts that get good light Cons: very poor overall Advice to landlord: take cleanliness and renovations more seriously”

“Unit 3110 Pros: great doormen, very pet friendly, good location, generally clean and well managed. negotiable rent Cons: Management is not great at responding to issues. we had a pretty major problem that needed resolving and the management didn’t contact us or respond to us at all. only information we got was from doormen and maintenance people. sometime packages are poorly managed, but usually fine.”

“Pros: Beautiful building - historic NYC location Cons: too many people are living here and it feels like the elevators never worked”

“Pros: - good location with convenient subway access - spacious studio apartments - well equipped kitchen Cons: - overlooking a tunnel - access keypad sometimes does not work”

“Pros: - Modern - Clean - Mail room Cons: - Large - Elevator access”

“Unit 26F Pros: Great location and good shared spaces (loft, terrace and gym) Cons: They market a pool but it’s closed during all year long. Expensive.”

“Unit 3208 Pros: - Roof is great Cons: management is difficult to get a hold of”

“Pros: It’s a landmark building with gorgeous Hudson River views from certain apts. Cons: Elevators would break down quite often. Advice to landlord: It’d be great if there a gym at this building”

“Pros: nice doormen and lobby Cons: dirty common areas, garbage rooms always overfilled”

“Unit 1429 Pros: Sonder building. Feels like living in a hotel in the best way. Nice maintenance app, and very responsive staff. Cons: Water pressure on my unit was finicky.”

“Unit 2809 Pros: Building was in perfect state, clean, laundry in each floor., always somebody (very polite) in front desk Cons: The package room was closed randomly, and the person in charge was not very polite, specially with people who didn't speak english fluently.”

“Pros: Nice doormen, great location, lots of trains, they vacuum and upkeep each floor, big windows and large closets Cons: Gym sucks, mail room has crappy hours, management will blatantly ignore you and won’t answer the phone Advice to landlord: Have management call tenants instead of talking through complicated situations over email”

“Pros: Lots of aminities Cons: Pool hours & season closing date”

“Pros: Responsive maintenance team to requests, friendly staff Cons: Management group managed the building poorly and set false expectations to tenants about using certain amenities, like the closing of our roof for a whole year without any compensation. Furthermore, management group egregiously priced out multiple tenants in this building and their other West Street building they manage”

“Pros: Nice lobby, free gym on the 19th floor, big rooms, enough storage space, fully functional // well equiped kitchen Cons: Small dark halls”

“Unit 3216 Pros: it's pet-friendly, right across from battery park and from the west side bike path which was my favorite, nice views and roof deck Cons: The gym was not the cleanest and closed at 10pm. Management did not disclose flex walls could only be 10' high before we signed the lease. Advice to landlord: Be more transparent before applicants get to the lease signing process”

“Pros: New interior finish Cons: Elevators commonly went out and seemed kind of dangerous”

“Pros: Nice building, relatively cheap Cons: apartment flooded and took months to get any type of help or reimbursement Advice to landlord: actually help the problem, dont just try to push it down”

“Pros: Valet & doorman Very very very very clean Apartments were all similar and newly renovated Best rooftop in the city- when open Nice finishes Cons: Gym had a lot of machines broken Just so high priced for a basic apartment”

“Pros: The view is amazing Cons: No lounge area for study. Gym small”

“Pros: Very nice elevators Cons: Rooftop access is not 24/7”

“Unit 516 Pros: Nice well maintained building. Good for short-term stay, otherwise apartments are too small. Cons: Gym is very small for such a huge building. Advice to landlord: Make sure the staff bring things to the lost&found department and not just leave them behind… someone took my sweatshirt from the gym after I left it there.”

“Pros: Views, renovated bathrooms, elevators and shared spaces, nice doormen Cons: Old appliances, scaffolding everywhere Advice to landlord: NA”

“Pros: Upon visiting I loved the modernness of the elevators and each floor was very clean Cons: The lobby felt like it didn’t match the rest of the floors’ design Advice to landlord: N/A”

“Pros: Love the roof, super is fast and helps to fix things easily. Cons: Management is not very responsive Advice to landlord: More flexibility”

“Pros: I love the train that runs by which is 4,5 and R,W which can also access Fulton train station Cons: It can get cold so you must be prepared for that Advice to landlord: Better management”

“Pros: Units are well taken care of Cons: Cleaning is not that great. Wait for the elevator can be a bit long. Advice to landlord: Hire better cleaners.”

“Pros: Updated appliances, door man, roof access, gym, great views Cons: Walls are thin in some apartments so you hear neighbors, you can hear the noise of construction outside at all hours of the day and through the night Advice to landlord: Keep the package room open longer”

“Pros: High ceilings, nice views, spacious, nice appliances, decent rent prices, close to battery park/bpc. Cons: Repairs will take a while. Apartment was not clean at move in. AC leaks water into the floor (fix was replacing damaged floor tiles, but AC keeps leaking). Advice to landlord: Get a better repairman/mechanic to look into the old AC units. Seems many apartments have this leaking issue. Waiting for the floor to darken/rot to then replace them is not a long term fix.”

“Pros: Nice ambiance, prompt response but don't give appropriate answers Cons: They charge every little thing to take away a full security deposit. They even charged for a paint wear off from kitchen closet door which they've painted. They're thieves. Don't rent there. Advice to landlord: Stop charging for mistakes you've made.”

“Pros: Good location and apartment Cons: Rather unclean and lax management”

“Pros: Nice lobby and rooftop views Cons: Appliances are not most updated”

“Pros: Cool spot close to battery park Cons: air conditioning really loud”

“Pros: Beautiful building. Great amenities. Cons: Personally didn’t love the location. Advice to landlord: we did have 1 roach.”

“Pros: views, location, rooftop Cons: management is awful, staff are rude and unfriendly. covid precautions not taking seriously. repairs were band-aids. Advice to landlord: you have a beautiful building. take better care of it and your tenants.”

“Pros: Location Big windows/views Updated kitchen Central AC/heat Richard who works in the valet Pet friendly Cons: Management was incredibly greedy- raised my rent an exorbitant amount after my first year of living there. Additionally they charged me a huge fee for normal/expected wear and tear from mounting a TV. Doormen were not helpful and didn’t know my name or my apartment number despite having lived there for over a year. Washer/dryer were very expensive and often didn’t work Rooftop closed early Elevators were frequently broken leading to having to wait upwards of 10 minutes to get up to my apartment. Could easily hear into my neighbors apartment and into the hallway Gym was out dated Many young students in the building throwing parties Advice to landlord: Make your currents happy so you don’t have people moving in and out all of the time.”

“Pros: Friendly building staff Beautiful building Rooftop Cons: Package room lost lots of packages Elevators never worked, got stuck in them before”

“Pros: Rooftop, gym, mail concierge, doorman, building is well kept and in a great location. Battery bark across the street as well as the west side highway running / bike trails. 2-5 min walk to all major subway lines Cons: Water pressure / temp is great but showers do get backed up very easily. There were a couple of times we had some small cracks develop in our walls and they simply painted over it, didn’t inspect it at all. Other than that, maintenance was very responsive and helpful.”

“Unit 2232 Pros: Beautiful lobby. Amazing views. Modern appliances. Laundry. Roofdeck. Gym. Connection App. Attentive maintenance and staff such as Valet and Concierge. Great Location. Pet friendly. Online rent payments Cons: Carpentry finishes could be more polished. The hallways need to be vacuumed more frequently. Old gym equipment. Advice to landlord: Open mailroom for longer access to packages”

“Pros: Close to the park Cons: Rat, heaters break, fridges break, no one there to respond to emergencies. Advice to landlord: If you have a building, be accountable for it! Don’t blame others. And if your building has faults, fix them or have people available to fix them if needed.”

“Pros: The gym and roof deck and lobby are nice Cons: Management is brutal. There were extensive leaks and mold issues that were never resolved. Advice to landlord: Be more responsive, responsible and fair.”

“Pros: A lot of luxury finishes on the apartment Cons: Noise through walls :/ Advice to landlord: Make the walls thicker?”

“Pros: Great apartment, great light, recently renovated, rooftop access, control your own heat/AC, on-premise staff (doormen, maintenance) were lovely. Cons: Management was an absolute abomination - terrible to its residents, its workers, etc. Advice to landlord: Train your staff properly on how to interact with your residents - they missed a perfectly good opportunity to fill an apartment in a building that has MANY vacancies because they were rude and inconsiderate.”

“Pros: The doormen are great, repairs are taken care of quickly. I love my apartment and the giant windows and great views. Lots of tenants are college students. Never had issues —occasionally smells faintly of weed on my floor and there’s been a party or two but nothing wild or intrusive. Cons: Elevators are slow and often broken, and stairs aren’t an option since another building occupies floors 2-18. Trash chute on our floor gets super full, mostly due to gross tenants putting things in the complete wrong bin (like a full water jug in the recycling...) and not breaking down boxes so you can hardly open the door at times. The management takes out trash multiple times a day so I think it’s more on the neighbors. Advice to landlord: Fix the elevators!”

“Pros: Views, nothing, this sucks Cons: Bad management, customer service, elevators, amenities Advice to landlord: Fix the building”

“Pros: High cielings, nice views, nice interior, elevator Cons: Management, price, location Advice to landlord: figure out renovations and cleaning in time so that you don't move the move in date.”