Tenant Reviews for 45 WALL STREET

There is a tremendous amount of street noise at night from the taxis and other traffic on William Street, as well as the subway that runs underneath the building. Worst of all, the city has been doing work across the street, and for several months there has been extremely disruptive noise during late weeknights -- eg, power saws cutting through concrete, and jackhammering.

I lived here from '98-'01 and still walk by and am nostalgic. Good deal on the rent (back then) and the Club 45 (the clubhouse room at the top of the building), and the gym and deck at the top of the building, were great. If I needed an apartment, I'd live here again.

I have lived here for a year and love it. The people who work here are fantastic! The neighborhood is safe and I love having the subways nearby.

I've lived here for 2 years and have loved it. Apartment was newly renovated before I moved in and has remained pristine because of the very affordable cleaning services offered by the valet. The doormen are great, as are the maintenance staff. Anytime I have a clogged drain or whatever they are up within 30 minutes to fix it. The building is always sparkling and everyone is friendly. I really can't imagine how the building could be better run.

The building manager here is one of the most miserable people on the face of the planet. He should not being working in any customer service capacity for any company anywhere on the face of the planet.

I went to visit the building. I like the amenities they had - valet services, gym, lounge yada yada yada. I spoke to a tenant currently living in the building and he told me how he loved how fast the maintenance was for repairs - that's important! I then went to see an apartment and thought it was awesome - my search was over! Or so I thought. When the guys at <a href="http://apartmentswallstreet.com/" target="_blank" title="Wall Street Apartments">Wall Street apartments</a> walked me into the lobby at 95 Wall Street I said I gotta rent here. Even with all the bad press, I feel it's a nice building and worth a little more money. I'll be back in a bit to let you know how my stay is going. Bottom line, 45 Wall is worth it if you are deciding to move to the wall street area and don't feel like paying top top top dollar. Every building in the area has the same amenities, fixtures and sizes. What it really comes down to when you are searching for an apartment is what you think you will feel most comfortable living in.

I had no problems moving into this building. The process of locating an apartment that suits your needs is a painstaking process from start to finish - no matter where you go in NYC. I had a good experience with contacting the Rental Office and scheduling a tour and soon after moved on to setting up the lease signing. The lease signing is also a little painstaking (you basically sign over your first born) but again, that's common across the board. In terms of the building, the staff (doormen, handymen, rental office) are friendly and get the job done. The mail is distributed quickly and everything is linked up to an online system that uses push notifications to your email (dry cleaning ready, package at the front desk, work order fulfilled, etc.). The building is kept extremely clean and is pretty much new. My apartment came with brand new stainless steel appliances and granite countertops. There is also a gym, rooftop access, and club room (with big screen TV, pool table, and comfy chairs) free of charge. The tenants in the building are friendly, quiet, and respectful. Parking is available right under the building for NYC rates ($40 for 24 hours). I feel very safe seeing as there are security guards everywhere because of the Stock Exchange, Federal Hall National Memorial, WTC, etc. Most importantly I don't sense any snobbiness in this building - the staff, the doormen, the tenants, etc. are all good people.

Where do I begin? Do I start with: 1) The 2/3 subway that can be heard AND felt on the 6th floor? 2) The uneven temperature of the apt? 3) The windowless bedroom? 4) The constant honking from cars caused by Cipriani traffic? 5) The lack of sunlight? Get the picture? Only move here if absolutely desperate, and don't stay more than 1 year. With the subway, lack of sunlight, no windows, and honking you WILL LOSE YOUR MIND!!

I moved into 200 water, a beautiful spacious and newly developed building. the managment company is the worst i've ever experienced. they lost a check of mine and made me track it down through my bank, when it turns out they did cash it in the first place but didn't credit my account. they didn't clean our apt before we moved in, we didnt have hot water, any water pressure, or window blinds. it took them a long time to fix all of those things. we're still waiting for them to finish the gym they said would be done already

Apartmentratings.com is the National Enquirer of the apartment industry. It has given an anonymous voice to the general public to speak out against their apartment management and expose their dirty little secrets. Actually, come to think of it, I would be doing the National Enquirer a huge disservice by comparing them to an organization that doesn t make any effort whatsoever to check it s facts. Unless you are paying close attention to the information posted about your apartment communities, a great deal of misleading and inaccurate information may be posted about your community and, unfortunately, in some cases about your staff. One of the worst things that a celebrity can do is respond to attacks in the media. As a celebrity, you know going into it that your character and personal life will be under scrutiny. One of the most talked about celebrities of course is Brad Pitt. There is almost always a headline about gossip from his personal life in the news. What you rarely see from Brad Pitt and a lot of big name celebrities, is a reaction, written or verbal. It s very rare. In the cases where you do see a reaction, it tends to blow up in their face. They are misquoted or it is found out later that they were lying to cover something up. I have found this to be true when reacting to negative reviews on Apartmentratings.com. When you respond to a review, the person who posted that review is immediately notified by email that a comment has been made. They will typically respond to your response and call you out as being associated with ownership in some way. This immediately discredits your response. Another issue with Apartmentratings.com is that thier scoring and rating system is totally flawed. I question if there is a system to it at all other than dividing the number of bad reviews by the number of total reviews and creating a score. They do not account for the number of residents NOT complaining. They do not account for time. They do not account for the fact that an angry customer will tell more people about their experience than a happy customer will tell about theirs. I dealt with a prospect who had read a review of a 1,500 unit property on Apartmentratings and that community had received 8 negative reviews in the last year. That is just about one half of one percent of all residents. This community had a score of 34% on Apartmentratings. So, a community with upwards of 3,000 residents gets 8 complaints in one year and have a score of 34%. Take it one step further and factor in an annual turnover ratio of 50% and an average of 1.5 occupants per unit, you have an additional 1125 new residents eacy year. Over a 5 year span, you actually have approximately 6,000 customers. Hmmmm. Seems a bit unfair considering less than .00016% of residents complained over the course of 5 years. I m not a mathmetician, so I don t even know what you call this, but I do know it s not a statistically significant number. I m not saying the community deserves a 99.5 percent rating, but a 34% is obviously inaccurate. On the opposite side of that example, there is another community that has an overall rating of 98%, yet it hasn t had a review since September of 2008 and only has 26 total reviews. Do we really want to spend time as an industry giving credibility to a website that doesn t seem to give us any? I m all for customer service and feedback and like the full disclosure approach, however I feel that this scoring system may be doing just as much harm to prospective renters as good. Here s an example of how it could be harmful. Let s say a prospect has limited transportation and limited income. They go to a property that is close to their work and public transportation and is the only one in the area they can afford. After they tour, they go to Apartmentratings and see a 34% score and they begin to read through complaints (some of which were probably posted by the competition). Now that prospect is second guessing living in the one community that truly best meets their needs because of a flawed scoring system.