Showing 21–30 of 80 reviews · Page 3
Anonymous
2 years ago
Unit E-4B Pros: You get lured in by the view in Building E and on the surface, everything in apartment looks newish and the studio has a large full size kitchen. Cons: Upon moving in, the tub was clogged and dirty and not draining. Sent a maintenance rep who said it just needed "cleaning". Um no. It was clogged. We had to fix it ourselves by pouring Drano down the pipes every week or so. Still not great. Within days the ceiling above the tub started bubbling and leaking and then when it got truly soggy, it just started to collapse into the tub. Maintenance is a joke - they make you wait at your apartment for hours (while missing work) and then do minimal work to repair anything. Long story short, this leak never got fixed. Oh yes, it was patched and we were told it was fixed .... but lo and behold it would drip from the same spot again. Even the whole wall where the sink and toilet were had active bubbling and needed to be completely replastered. Would you want to pay $2395 per month for a studio and have these issues for the whole year???? When asked for one months compensation to move out early - the maintenance guy (who I guess has final say???) said that because the leak occurred from "different" apartments above theirs, we were not entitled to compensation. Such a rude response when my daughter has been documenting this issue since HER FIRST DAY OF RENTAL and it has been the exact same spot in the ceiling the entire time. I am tempted to bring this to a lawsuit - but the least I can do is warn others!!! Others have warned you will NOT GET A RESPONSE from any of their emails unless you pester them for days and then it is a brush off at. best. Do NOT RENT HERE!!! I wish I could post photos - you would be appalled! The least they could have done is compensate one months rent to give them time to fix the issue but no - greedy American companies win over the little guy once again. Advice to landlord: Start treating your tenants with respect and if you aren't gonna fix things, at least reduce the crazy high prices you are charging for a subpar experience.
Anonymous
2 years ago
Pros: The units are large and have nice updated windows. That’s literally the only pro. Cons: PESTS EVERYWHERE - Rats, Roaches, Ants, MOLD, you name it. You'll have to fight waterbugs and rats to leave your apartment. In the summer, the building STINKS. Management and maintenance doesn't respond and will lie to you when they say your issue has been resolved when it's not. Security is rude, and the mail room will take you 1-2 hours waiting in line before you can get your packages. It's also a dog friendly building which is great if you have dogs but means that those without dogs will have to walk around poo/pee in the lobby on a regular basis. Neighbors are also insane. I lived next to a 20 year old white girl who constantly gets in screaming matches with her girlfriend. Advice to landlord: BE BETTER
Anonymous
2 years ago
Pros: Apartment itself was nice and recently renovated. Nice families that live here and never have an issue waiting for laundry. Cons: Package room is a mess. Disorganized and can take upwards of an hour just to wait in line and receive your package. Also tends to have cockroaches roaming around the halls.
Anonymous
2 years ago
Pros: Elevator, spacious apartments, heat and hot water included, nice neighbors, close to subway Cons: Roach infestation, only have exterminator once a week; walls are thin and you can hear everything going on inside an apartment from the hallway; package room always takes a long time and the lines can get outrageous
Anonymous
2 years ago
Pros: Very nice apartment with great closet space. Cons: Management is not responsive and there are many issues with hot water. Water gets shut off to parts of the building every few weeks.
Anonymous
2 years ago
Pros: Apartments are very spacious, management is responsive. Cons: Finishings a little outdated. Not very clean.
Anonymous
2 years ago
Pros: very big and spacious big kitchen with counter space hardwood floors nice doormen Cons: building upkeep can be better
Anonymous
2 years ago
Unit D31K Pros: Remodeled apartments are nice; introductory deal is very good considering the value Cons: Bureaucracy in management and maintenance; size of the building makes things like security and package room difficult. Because it's a building with residents of a wide range of incomes, "gentrifiers" are likely looking for amenities that would improve experience that the building can't offer (a more effectively staffed package room, more security, fewer barriers for maintenance). From what I've heard, your experience in the building varies dramatically depending on whether you're in a new, remodeled unit vs. a long-standing tenant (who report even less responsiveness to requests for fixes) Advice to landlord: Ask new tenants to pay an additional maintenance fee to cover improved services, like increased security and more package room staff. Offer window screens to all tenants.
Anonymous
2 years ago
Pros: Decent location to live Cons: Heat in the winter, water leaks, tiny ants and cockroaches Advice to landlord: Do something about the pests
Anonymous
2 years ago
Unit B11J Pros: Many perks like cheap storage units and 24/7 security Cons: Pests are a problem in some places