Showing 1–10 of 11 reviews
Former Resident 407007
2 months ago
I lived on this Extell property, One Manhattan Square for more than 2 years, and honestly, it was the WORST residential experience I've ever had in my entire life! The property manager, Dana McFarlane should be fired and replaced immediately. I experienced nonstop harassment and stalking, which is a crime, from both her and a YouTuber resident who they defended and gave her a fraudulent payout of over $10,000 off of a frivolous legal fee that was billed to me. They threatened me with fines and legal action for even speaking to the front desk and staff + false complaints from a YouTuber. The stalking I experienced was unacceptable from both property management and residents!! Do not move here! They did not appreciate me being a resident, stole both $1,772.50 & $10,000 from me in fraudulent legal fees totaling $11,772.50 without warning, disclosures, or notices, which is fraud. When sharing my honest, truthful experience to social media, Extell threatened me. They also stalked my personal situations, and made me very uncomfortable. I experienced these terrible issues and my privacy and address was disclosed and violated multiple times. The building posted my address online and has tried to make me very uncomfortable so I move out and they can cash another $5K in move in fees from the board application, which is extremely excessive. When my family reached out to the Extell higher ups and executives, we were faced with unresponsiveness and incompetent, nasty character from founder Gary Barnett, Vice President Jason Percy, and Vice President Monique Bakoss, who all portray terrible leadership. The property manager bullies out multiple residents from their own homes just so they can keep collecting extra money. They damage tenant relationships with unit owners so owners don't issue lease renewals. I also experienced continual issues that were not resolved and a lot of my money was stolen. On top of that, the neighborhood for One Manhattan Square is beyond dangerous! Located far from everything in the middle of multiple projects, and nothing good to say about this building. I moved out and now I'm at eternal peace at my new place. Save yourself a favor and do not move here.
Anonymous
10 months ago
Unit 28K Pros: Nothing. Awful place Cons: EVERYTHING!! Primarily the AWFUL property manager Dana McFarlane. She is a BULLY and harasses multiple tenants and unit owners. Advice to landlord: Fire the property manager Dana McFarlane. She’s damaging the building’s reputation.
Anonymous
1 years ago
Unit 11T Pros: None at all Cons: Packages get stolen all the time,cops kill residents, people smoke in halls and staircases,several dogs bark and urinate everywhere Advice to landlord: Do your job and stop playing games
Anonymous
1 years ago
Pros: nice units, nice amenities, nice doormen Cons: outdoor space is nice in theory but so loud being under the manhattan bridge, the management company doesn't do anything do anything if you email them any concerns
Anonymous
2 years ago
Pros: Views, amenities, heated flooring Cons: some neighbors, management Advice to landlord: room for improvement
Anonymous
3 years ago
Pros: Beautiful building, amazing amenities, excellent views Cons: Train noise, many college students residents
Anonymous
3 years ago
Pros: Clean building with great amenities, very helpful staff, We really enjoyed our time there Cons: Lot of dust in the apartment, maybe normal for a new building? Need to walk at least 3 blocks to get to a good neighborhood
Current Resident 662471
3 years ago
As a resident I've experienced random times where I would turn on my faucets or my bath tub to my very very expensive apartment and brown water would come out for at least 10-20 minutes each time it would happen. I've complained to the building's management and maintenance – I've also complained to various New York City agencies. No one wants to be held accountable or figure out what is wrong with the water. I am not the only tenant this has happened to & I hope no one else will be next. Please do yourself a favor in this unpredictable economy and do not buy an apartment here. If you're a renter, save yourself the headache and save yourself from being trapped in a lease where you fear to brush your own teeth with the tap water!
Anonymous
4 years ago
Pros: Great amenities,(when they’re open and working which is not as often as you’d think). Concierge and Package Room staff are very nice and have always been helpful. And the views if you’re on a higher floor are amazing. Cons: Management is terrible, rotating door and the current property manager M***s is completely unresponsive to multiple emails and complaints. Garbage rooms are disgusting for a new building because there are a ton of kids living here going to school and they treat the building like a dorm room. I went down to play basketball last week and a bunch of kids had just finished playing and left fast food bags, candy wrappers and empty Gatorade bottles right on the court and didn’t even blink. The neighborhood is terrible, it’s in the middle of one the biggest housing authority sites in Manhattan and there is a minimum of one shooting a week within 2 blocks of the building, not to mention the multiple stabbing, fights and robberies on the corner? Its not safe nor do you feel safe. You CANNOT walk 1/2 block away from the building at night or you can get yourself in a lot of trouble. Though the building is beautiful, Management is awful, the amount of kids in their late teens and early 20’s that treat the building like a dorm and the unsafe environment around the building is why I won’t be renewing my lease here. Advice to landlord: Answer your emails and stop the raging parties 5 nights a week, make residents clean up after themselves or start fining them. I lived in a dorm in college, I’m done with that. There is garbage everywhere and nobody seems to care except the poor maintenance people that have to clean up after all these kids that live here. Nothing you can do about the northbound crime. If I would have known how bad the neighborhood was I would have never moved in.
Anonymous
4 years ago
Pros: Beautiful clean new so many amenities Cons: Maintenance issues take 1+ week to get addressed