Showing 21–30 of 31 reviews · Page 3
Anonymous
4 years ago
Unit 16J Pros: Doorman can be nice Cons: Property Owner will likely to say that "this maintenance will end by the summer", but the hallway renovation ended in November, and they lied and I believed. A lot of noise from neighbouring buildings. Level 3 (or 4) gas erosion, no gas for 3 months as of now. Property Owner blames ConEd, but ConEd said that its the management fault for the pipe erosion and only offers 10% rent abatement with occasionally 1 snack once a week. And a one time $50 gift card. Hot water does not exist from 3am to 5am (good bye to your after night out shower) Elevator breaks down every now and then. The floor number is not even correct Floor 1 is labeled as Floor 6. Advice to landlord: Please just do better.
Anonymous
4 years ago
Pros: - Finishings in apartment - Location - Doormen are great Cons: - Elevators are a disaster (broken often, lots of construction, sometimes slam to a hard stop and don't open) - No gas/stove/oven for over 6 weeks (as of Mar '22) - Heating is inconsistent, will shut off occasionally - Hot water frequently unavailable - Lobby construction - Violent shaking/construction noise Advice to landlord: When basic essentials aren't working, provide abatements and communicate more consistently.
Anonymous
4 years ago
Pros: Spacious apartments for below market prices. Nice lobby and friendly neighbors. Great doormen Cons: Elevators don’t work and are genuinely dangerous (multiple people getting stuck on elevators). Currently undergoing gas pipe replacement so no gas for tenants. Super loud construction next door that shakes the apartment floors.
Anonymous
4 years ago
Pros: The doormen are the best. They are so kind and understand this building is falling apart. Also, the building is so close to so many different subway lines. The units also looks very nice. They also reply to work requests quickly and come and fix things in your unit in a timely manner. Cons: SO MANY THINGS I HATE ABOUT THIS BUILDING! First, in my unit specifically, there is not hot water between 9am and 5pm. The shower will randomly get hot water but you can never predict when and it takes like 7 minutes to heat up. The kitchen sink and bathroom sink have never had hot water. Second, the gas was cut on 2/3 (it's not 3/2) and the building did not notify us before it was cut which is illegal. They refuse to reduce our rent and have given us hot plates and 1 $50 food delivery gift card per unit which is insane. We can't use our stove/ovens!! Third, they are building a new building right next door (1 Park Row) and there is constant jackhammering right outside out windows from 8am through 5pm. If you're planning on working from home, do not live here. Fourth, the elevators are always broken and people get stuck in them regularly. It's incredibly unsafe. Fifth, the washers and dryers are also out in this building because the gas was cut. I think there are 5 dryers that work in the entire building and you have to reserve them at the front desk, which the people at the front desk do not know how to do. And finally, management. The management company here does not care about it's tenants. I would not recommend anyone live here. For the price you are paying for a "luxury" building, this is not worth it in the slightest.
Anonymous
4 years ago
Pros: Location, building staff Cons: Extremely loud construction/vibration everyday, no gas for months, elevators don’t work/are a safety hazard, no dryers above 8th floor, unresponsive management Advice to landlord: Do better
Anonymous
4 years ago
Pros: Central location close to many subway lines. Doormen were great. My apartment had a nice view of the park. Cons: Gas was constantly off for no reason. AC unit consistently broke, about once a month, that led to many summer nights with temps in the mid 80s. Management was unresponsive. Elevators always either broke with residents in the elevator or were under repair requiring residents to walk to their apartment.
Anonymous
4 years ago
Pros: I had a corner unit that was actually massive, and really enjoyed the space. Cons: AC was leaking all the time but after a few weeks they fixed it and they were responsive and nice, just annoying to deal with the AC.
Anonymous
5 years ago
Pros: The doormen (especially Lenny) were fantastic and the views/history of the building Cons: Management is horribly unresponsive and when they do they would rather put a bandaid on the problem than truly fix the issue. The elevators were barely in operation I am aware of multiple people getting stuck in the only 2 elevators in service. There are 6 total elevators and in the 2 years I lived there only 2 were operational.
Anonymous
5 years ago
Pros: Everyone here is so nice and helpful. We lived here for 3 years and always had super quick responses for maintenance, always friendly, loved loved loved living here Cons: Elevators were constantly under construction, but that may be fixed now Advice to landlord: Keep Lenny and Harry forever! They are the best
Anonymous
5 years ago
Pros: Loved the building before the new never ending renovation. The doorman and maintenance staff are super nice, the neighborhood was great. Cons: The management is terrible: - not responsive - not accountable: they cut the water without letting us know - we would lose power and get no update for 24 hours - the elevators were always broken - sometimes only the freight elevator was working (I have to go down 20 flights of stairs several times) - they would bully the tenants (I believe they have a class action law suit against them) - construction lasted 4 years instead of 1 and with no regular updates (when I moved out it was still going on) - they tried to change the number on the floors.... with post it on the elevator (creating confusion for all) - they tried to kick all the decade long tenants out of the building and demanded crazy raises of rent. (So I left and refused the pay my last month in order to get my security deposit back) Advice to landlord: Change management right away - they are aggressive, belligerent and bullies.