Tenant Reviews for 8740 Westheimer Rd

I was very enthusiastic about renting an apartment from this place, my wife and I even drove around the property and liked what we saw as far as the upkeep of the apartment. The problem however began when I ran into that ------------- Apartment Manager named ---- that they have working there, right along with her bad and unprofessional attitude. Mind you, I realize that I came through a little bit before closing time, but her sour and unprofessional disposition is what really turned me off from renting an apartment there. If you don't have enough respect to simply take 5 minutes to answer a question from a prospective tenant, then I certainly do not want to deal with your bad attitude as an actual tenant there. I honestly hope that ---- does read this, because if she does not like providing customer service to African Americans, then she needs to take up a new profession perhaps with the KKK. It is very tacky for a grouchy a-- ----- that looks like a decomposing ----------------------- hybrid to catch an attitude with a prospective renter. As a Leasing Agent, you are charged with the task of providing customer service to prospective tenants even if you are just getting off of work. It is not my fault that you just want to really sit around and collect a paycheck every two weeks. Once I am off of the clock, I still have the ------- common courtesy to at least answer a question and treat people with respect. So consider this prospective tenant looking elsewhere. I will be damned if I move into a residency where the Community Manager is a prejudice ------------t.

I was a resident for over a year and half and I had wonderful neighbors or so I thought!! The day I fell and shattered my leg, my down stairs neighbor was out side on his patio. I always thought he was retired basketball player. He seemed retired since I only say him in workout clothes. The day I shattered my leg he looked at me lying on the ground and although I was crying he turned away. I know my neighbors downstairs or next door would have helped me!! Fortunately I had my phone in my pocket and called my daughter to come and help!!! I shattered my leg and lost some of my knee cap!! Still recovering 10 months later!! I had to be moved so when my daughter was not working she was moving me, then Lena decided to lock us out!! I lost over $2,500.00 to $3000.00 in personal items, family photos (originals), over 300 James Avery boxes I kept from the gifts from my children, a $400.00 bottle of champagne (a gift from my boss). So many things I have an ongoing list, so many family belongings, things from my father who is now deceased!!! THINK TWICE BEFORE MOVING HERE!! They never wather, the poor trees are dying!!! The water bill is outrageous!!!! The maintenance guys are wonderful!!!

My family and I have lived a Victoria Place for almost a year now. I can honestly say this is the best apartment community I have lived in in Houston. The apartments are huge. Yes they are older and a little outdated, but very well kept up. I can also say that there are absolutely NO bugs in my unit, which is a huge plus. They have the exterminator come out regularly and you can also request more visits if that makes you feel more comfortable. The grounds are kept very clean and the community is very quiet. Most people keep to themselves, but when you do run into someone, they are very polite. Parking is an issue, but if you come home during regular hours, you will find a good spot, it just gets a little tricky if you work 2nd shift. The community does however reserve the limited spots for residents, having parking outside the gate for visitors. They issue parking permits and I have seen the community being monitored by a tow company several times to ensure this is happening. The units seem to be very well insulated, my electric bill has always been fairly low. You will however need to expect a much higher water bill here than at other communities. I have a unit with 3 people and my water/sewer/trash/etc bill has reached upwards of $85. Your bill is calculated by the size of your unit as well as the number of people in it. Although the water is high, the cost of the unit makes up for it. There was a drug dealer who moved into a unit very close to mine shortly after I moved in. There were complaints made about their actions and the MGR was on top of everything. She had them evicted by the end of the month. The apartment MGR and assistant MGR are very involved in the community and are quick to resolve any issues that may arrise. Overall, this is a great little hidden community! I really do feel very safe and comfortable here. I would and have recommended this community to friends.

I relocated from Florida June of 2012 to move here to Texas and found Victoria's Place. I've been here so far for 10 months and I love it. The office manager and her assistant are very courteous and polite and the ground keepers are very kind. Whenever there is an issue it is resolved immediately. There are monthly news letters posted of things occuring on the property and events in the area. The location is great and near all of the necessary shopping centers and just minutes away from the galleria mall. I love my apartment and feel I couldn't have choosen a better place for my new home in Texas.

I jmust moved here from Marshall, Texas two days ago, but so far it's been nice!