Tenant Reviews for 616 Memorial Heights Dr

Apartments are nice, good comunity. Problems: One of the people in the unit next to me (We share a wall) was shot and was rushed to the hostpital in an ambulance. I never received any information or notice from the office. There was a domestic violance situation outside my aperment in the middle of the parking lot. I had to run out and break up a couples fight. Someone crashed a car into the townhomes next to me. the gate seems to be broken quite often, which is a security concern.

Leasing agent Evangelina is awesome, good location other than the current construction on main roads but it’s for improvement. It’s a quiet apartment complex. I’m only dissatisfied about all the things I addressed in my inventory sheet haven’t been addressed despite putting work orders in.

Great so far. The property manager is one of the best I’ve ever had. She really cares about the property and it’s inhabitants. There were a few maintenance issues when I first moved in but they made it a priority to fix everything in a timely manner.

My biggest complaint is that the uncovered parking spaces are too small and create inefficiency when using them. Most other things are done reasonably well and I enjoy living here. The staff is awesome.

Overall, it’s been really good. They are making improvements on the property, but attention needs to be paid to the gym ASAP. There’s also security issues in the morning at the gym as there are people from outside the complex inside the gym and community area at 4:56 AM in the morning

Well situated and feature rich property. A bargain on the rent. I have checked. The painting prep and application to the buildings is taking a VERY long time. But we hadn't seen nothin' yet. The same for the parking garage, seems to be a lifetime welfare project for the painters. Is this going to be like the Golden Gate Bridge? where they work their way across and then immediately go back and start all over again? Honestly! And the floors in the building are NEVER even swept, let alone mopped and cleaned and "policed up". Our interior carpets floors tell the tale of how dirty the exterior hallways STAY. They are painted "PG&E/UPS brown" for a Reason: It hides the dirt! No Wayno! Not the Staff's fault. They are given NO resources to hire people to make that crucial difference. The garbage situation is (or should be!) a patent, and an odious embarrassment. That problem too is properly laid at the feet of Greystar itself. They just aren't paying for enough garbage truck visits to keep the stench, rat harborage (in contravention of City Ordinances) and pestilence at bay. FIX IT! My on-going and expensive (many many cycles to get any load with towels dry) problem with the clothes dryer vent FILLING WITH WATER!! has not been addressed at all. it will take going up onto the roof and repairing the vent cap. It has been more than 10 days since the problem was discovered, and its immediate effect remediated by the tech and I draining MORE THAN 2 GALLONS of water from the flexible tubing between the back of the dryer and the ducting in the wall. No wonder the thing had such a hard time getting the clothes dry. No WONDER my electric bill is so high. No one has done anything to keep the problem from reccurring. Ergo, it will reoccur. Would YOU like to subsidize my electric bill? Take the time to run and clean out the wet lint from the dryer and hang bath towels over doors in the apt. so they have a shot at drying . . . over and over again? No? Why NOoooooT?! Yes. I AM wound up about that.

Overall good experience. The night guard has been better at ensuring people aren’t at the pool during all hours of the night. Maintenance team responsiveness has improved as well. The leasing office management team has always been amazing and very supportive, professional.

It’s been good. Only property I have lived in since moving to Houston. Only thing I would change is not having the basketball court open to non residents and having a more updated gym. Otherwise I love the staff and the location.

I really enjoy the complex & the amenities. The leasing office needs to work on their communication when it comes to urgent matters, such as black mold. However, otherwise I feel as though this complex is good.

It’s been a great experience. I love the area. The neighbors are good. It’s a dog friendly place as well. I am glad that I moved to this apartment. Everyone in the office is nice and has helped me out a lot.