555 Normandy St

The office staff is always on the spot. Any repairs you need are taken care of ASAP. Have been here 4 years very quiet. Very peaceful. As an elderly lady. Feel safe Really a good place. They always have little get togethers which is really nice. The pool party today was so cool. This place is really good. Fun place

Apartment community is very family oriented , management is very professional and the maintenance staff is very knowledgeable and professional. Overall I live in this community for 4 years and I can said this is the place were you want to live. If you looking for a quiet,relax and safe community, look no more. I recommend this community to everybody.

I lived at Riviera Pines for a year and it was the longest year of my life. The office workers know how to sound professional, but their actions say different. I had mold on my A/C vents, so I put in a maintenance request to check the inside of the vents because I was literally getting sick. Four days later, still no maintenance man, so I go to the office and tell one of the ladies my issue and she promises to have a guy at my apartment by noon. Still, NO ONE CAME! I went back to the office later and apparently the lady I talked to was off work at this point and no one knew what I was talking about. It took two weeks for a maintenance man to show up and check out my vents. The floor of my bath tub started chipping after a few months of living there, the A/C unit constantly kept freezing, and if you want to get in touch with someone at the office by phone, forget about it. You have to physically go to the office every single time in order to talk to someone and even then, things do get fixed. They apologize about the same problems over and over but never actually do anything to fix them. Maintenance is just horrible, they went through three different maintenance crews when I lived there because the apartments are so old that there is constant problems and everyone needs something fixed, but they never fix it right, they put a band aide on it until it breaks again. I regret living there just to save a few bucks, it's not worth it. I would rather pay $50-$100 more for a better apartment, with no mold, and reliable apartment staff. Good luck if you're still going to move here!

This apartment complex is very nice and clean and quiet. I have lived here for six years and the management staff of Lucy and Mayra are great. If you ever need maintenance, they are always on the ball fixing the problem right away. the exercise room and pool are always clean and the rent is very reasonable compared to other similar floor plans I have seen. I plan to be here for many years to come and I would recommend this complex to anyone looking for a nice place to live.

I have lived here since 2002. My apartment is nice, but I like to keep my place clean. maintenance is nice and fast. The people in the office are nice and not like other places I have been too. The parking was horrible, but now that they do permit parking it is good. I moved out thinking I was going to a much nicer place, but in reality I was not happy because I didn't feel at home. Don't listen to all those bad reviews! The apartmets are clean, the pool is alwys clean. I like the gym!!

DO NOT MOVE HERE! Office staff does not communicate effectively. I have complained numorous times about loud noisey neighboors and nothing was done. I was told each time that they would do something about this but still no reduction in noise. I have been told i would be charged 595 dollars if i move out of my apartment even though my lease is up.

I just moved in about almost two months ago. The management is very friendly and are willing to cooperate. Sometimes there might be a little noise at night, but as far as everything else goes, I would recommend this property. High quality for low pricing.

Never had any issues Managment is awsome maintenance personal is very helpful and always on time overe all a very great place to live..Glad to call Riviera Pines Home.

I have lived here for 3 yrs and from my experience here, I don't have much to complain about. For awhile there was a problem with parking. It was ridiculous. And it happened out of no where. Then when they started with the parking stickers, the parking lot all of a sudden became emptier. I do wish they had more visitor parking because 14 spots can fill up really fast. Maybe they should use that whole back gate for visitors but thats just my opinion. The complex have had issues with the gates but that is only because other people/residents would hit the gate with their vehicle or take the gate off its track. They put a new gate system in and so far its working pretty good. I feel safe here. I have not had any issues with my vehicles or anyone breaking into my apartment. I don't walk outside and smell marijuana in the air. Maintenance is very good about coming when needed. They leave a form with comments when the work is completed. They are very respectful. There was one guy that seemed kinda lazy but I haven't seen him in forever so my guess is that he was let go. So other than the gates issue and parking that happened for awhile, I have enjoyed being here thus far.

The office staff at this property is very rude and unprofessional. They always rudely ask " are you on the lease" before answering any of my questions. The office staff often falsifies documents in order to get people to lease.The office staff and maintenance enters your apartment without notice quite often. I usually have to call the office about 3 times before they answer the phone. There's only a temp in the office on Sundays and you cannot do anything because she refers you to come back on Monday when a manager is there. Rent is due on the first, if you don't pay it by the second a $60 late charge applied and on the third they issue out an eviction notice. Parking is always full before 7 p.m. They are now starting a new parking program where you have to have a sticker and they're only giving out one sticker per leasee. There are only 10 visitor parking spaces and they're normally full at 7 as well. The parking on the street is always full with cars that do not run. The gate is always broken and anyone can enter the premises. The parking lot has a lot of holes in it and broken gravel all over it.The maintenance staff is rude as well and they are very lazy. Last summer my air conditioner went out and I called the emergency maintenance number but they told me that it is not an emergency because it's not hot enough. The pool is only open 2 months out of the year. Most of the gym equipment does not work and there is always a homeless person sleep in the facility. My neighboors are loud and smoke weed.