Tenant Reviews for 5250 BROWNWAY ST

To the new comers yes they will be nice as bait just so they reel you in for your money. The problems start after you are locked in. During the last visit from the current electrician, he came inside and started by saying nothing was wrong in a condescending tone. I pay a lot of money to sustain this space so when a person on a job starts being combative it encourages me to spew bad news about the whole staff to other people. When he came to my space, his body language suggested he has had it with his job and wants more than what he can chew but has no way out of it. The only difference between this staff and the previous staff is that the previous staff would come in, greet me, do his job without saying a word, wave me goodbye with a very bright smile, and leave my apartment in a better condition than it was. In this case, it is the A.c, I usually set it to 65(cold) now I set it to 60 degrees because it does not get cold. The previous engineer fixed the cooling system to where when I set it to 65 degrees and my space would get so cold I did not need to set it any lower than that while this engineer comes to my space, complains about his lack of professionalism, and believes he/she has a happy customer. In conclusion, the staff aka the family you will be moving to and living with are toxic and therefore you will not find peace in this space. It has a nice city view but it is not worth risking your sanity. If you have the money find somewhere else to lease and make sure they have good reviews and not horror stories like these and the rest for previous occupants that have been here for Up to 6 months and not just 4 days. Spend your hard-earned money at your own risk or find somewhere else pleasing to yourself.

I love that I am able to call M5250 my home! Alexandria made the whole process easy & fun! Moving can be super stressful.... but she made the process efficient and easy with her prompt responses! She is great, and the perfect person to be representing this community! The grounds are clean, the area is great! All in all, I absolutely love living here!

My experience has been daily nuisance of strong and foul odor of marijuana permeating throughout my home and balcony since my residency. I also smell marijuana throughout the hallways and elevators routinely. It is extremely upsetting to know that some tenants are committing a crime without consequences and causing other tenants to suffer from their actions. I cannot enjoy guests or my grandchildren at my home because of the marijuana. I cannot enjoy relaxing on my balcony. The clothes in my closet absorb the disgusting scent of marijuana. Although there are signs posted throughout the building stating it is smoke free, I have experienced the contrary. My sleep and naps are constantly interrupted by loud music and TV surround sound. Although the staff routinely clean the elevators, garage, and doors in the dumpster area they are always filthy. Visitors gain access to the building without permission from concierge. Management has not been able to get the crime of illegal use of marijuana, loud noise, filth, and security under control. Unexpected added fees to my monthly payment (i.e., Amenity Fee $31.25 (fixed), Gas $2.76 (variable), and Boiler $12.75 (fixed). Cars have been stolen from the garage. My vehicle was vandalized. My apartment is modern with a beautiful city view. I have remained a tenant with the expectation that management will resolve the problems and I will be able to enjoy my surroundings; that has not happened. I will not renew my lease.

I'm living here since five months ago. Lovely apartment. Nice view. Really good amenities. I want to thank the people who work on the front desk and office. They are hospitable and responsible. I highly recommend this place to everyone.

I moved in May of 2021 and I love it here. The building is in great condition and the staff is very nice! Curtis Cole helped me pick my perfect home and he was also very responsive with any questions I had and got me all the documents and paper work in a timely manner!

I just renewed my lease and since Day the customer service is amazing. It is absolutely the best apartment living experience ever. Alex , Beau , Mari and Jaimie are absolutely amazing. I recommend this property to anyone .

Very bad place . The place of dirt and waste is always full and the smells are really bad . The first-class government mail , it is not delivered to the building . I paid $55 for one day’s rent and I’m already move out .

Good neighborhood and pleasant staff like Jamie, Bae, Maria and Curtis. The staffs are friendly. The theatre room, gym, pool, conference room, business center and common areas are well maintained. 24 hours concierge.

M5250 is amazing! Love my apartment and I have the most amazing view in Houston! I'm so close to EVERYTHING! Rent is competitive and amenities are top of the line. Pool has an amazing view and I feel as if I'm at an out of town resort! ALL THE STAFF from management, lease agents, concierges, to security are so helpful and down to earth. They have awesome community events for us often and a food truck pulls up at least weekly. Everyone has a dog it seems so its very pet friendly. It's so quiet here and the parking ( parking garage ) is great...covered and away from the elements! I'm at the best spot in Houston without a doubt!!! Mari, Alex, Jamie and Curtis treat you as if your family. Curtis was great getting me in my apartment and with Jamie's assistance made me feel special just moving here! I knew I was at the right spot from the beginning!

I am pleased with management, including Mrs Maria with Concierge Services. They are doing a phenomenal job, I feel safe and comfortable. The staff here is very helpful and knowledgeable. I have been very happy here at M5250 ??