Tenant Reviews for 5250 BROWNWAY ST

Been staying off a year now. I’m most impressed by the afternoon concierge André Spiller & Laura Garza from Valet company. She’s very intelligent & smart. I’m grateful she’s here. Thank you guys to Curtis & Laura. I’m definitely staying another year.

Im one who to order online alot ! Very seldomly is a package miss placed when asking concierge of its there. Laura took the initiative to hunt my package down in the back. Next day Laura had my package waiting for me. It was a necklace with my brothers ashes in them . She made my entire year! Thank you laura

I moved in about a week ago and everything looks and feels great. The Staff are friendly, proffetional and very helpfull. Rsidents are friendly as well. Clean environment. Amenities are very good, the pool is awsome! amazing place to live at. I highly recommend this place!

Title: **An Unsafe and Unpleasant Experience** I moved into this apartment complex five months ago with high hopes, but my experience has been nothing short of a nightmare. The living environment here is not only unsafe but also terribly dirty, and I feel compelled to share my experience to caution potential residents from going through what I still going through! I want to caution anyone considering moving here. Even though I had read some negative reviews before moving in, the leasing office staff assured me that these reviews were not accurate. Unfortunately, I was misled, and I am now paying the price for living in an unsafe environment with management that absolutely doesn't take residents' concerns seriously at all! From day one, I've had issues with residents above. They have repeatedly thrown lit cigarettes, weed joints, and trash onto my patio, causing damage to my furniture and even posing a threat to my guests.. and yet management offered no solution even though I had told them exactly who it is! Additionally, the apartment complex itself has violated my privacy on multiple occasions. Staff members of maintenance and landscaping have continuously walked onto my patio and my living room door without warning, demonstrating a lack of respect for residents' boundaries. What's even more frustrating is that despite numerous complaints, the management has done nothing to address these concerns. They seem to take no ownership of the problems and have shown a complete lack of care for the safety and well-being of their residents. Moreover, when I initially rented the apartment, the leasing agent, Curtis, assured me that my area would be private, and I wouldn't have to worry about residents intruding. However, I have experienced multiple incidents of residents walking onto my patio, smoking weed and cigarettes in its vicinity, and engaging in unwelcome conversations. Despite my numerous complaints and the evidence I've provided, these issues persist. Management still did nothing to protect me, provide me with the privacy that I deserve, and ensure a safe environment. My attempts to get the management( Merrisa Hamilton) to take action have been met with nothing but frustration even when it was escalated to the regional manager ------- ------, still no ownership or solution. It feels like they are just going in circles, offering no concrete solutions or improvements for months. Several residents on the sixth floor had suffered the same, have decided to move out of this complex due to the abysmal management. I strongly advise against moving to this apartment complex. It has been a regrettable decision for me and I hope others can learn from my experience to avoid the issues I've had to endure here.

I spent many good years in this beautiful building. I still hope that I can get a discount from the respected management of this complex and stay. The view M5250 is wonderful. The conciering is very professional and friendly. The repair department solves the problems in the shortest time. This building has a very beautiful swimming pool and gym. I must mention the high security of this residential tower. In the end, I would like to thank all the members of the M5250 office, especially Mr. CCurtis.

We have had a very good experience at M5250. Mari Compean has been wonderful since the day we met her. She is quick to answer our questions and concerns. Everyone on staff is polite and helpful. The view from our apartment is amazing! We enjoy seeing the beautiful sunset every evening from the huge sliding glass door and window. We had only planned on being here 3 months, but we have already extended our lease once. We just may extend it again!

Yalll nasty ---- bea ---------- --- don’t do ---- at all and the apartments just dirty ---- y’all don’t fix ---- or come help the residents with ---- ---- sucks I don’t suggest these apartments at all

The building is dirty , mangment is deplorable , the janitor is never on time. I had water in my tub for 2 days til it was drained out. Their respond time is deplorable and unreliable. The hallways always have trash . I wouldn’t not recommend to anyone.

I’ve lived here for 2 years and happy overall. Over the past year the property has made good renovations. The resident clubhouse is new, the pool has new furniture. The new lights in the garage are brighter and make me feel safe. Maintenance is excellent Elvis fixed everything. The front desk is very helpful they’re always smiling and polite. They know my dogs my name and they have treats at the front. The pool gets a little loud during the summer and you have to pool wrist bands to get in. It’s a good thing. Mary and her staff are awesome. I plan to stay here for several years.

This community is excellent as far as location and what value it brings for the price point. Some security flaws need to be addressed such as more cameras and vetting of individuals who live here otherwise it is fairly safe. Parking can be tough at times but parking in Houston is always tough so hard to knock them on that. One of the beat things is the staff. Alexandria and Stephanie both treat me and my guest well and ensure that parking is always handled. I’ve lived in a few complexes but haven’t had a staff like them so I am thankful for that. All in all I’d give the place a 4.3 out of 5.