Tenant Reviews for 3401 Ocee St

My husband and I moved to Arbor about 3 months ago, I had a maintenance issue not to long ago. called the office about it and they were able to fix my problem that same day. I like living here, it's a quiet place, and very spacious apartment, what I also love is that Im close to shopping centers.

I have been a resident here at Arbor on Richmond for many, many years now. I have experienced many different owners and management staff. I wanted to tell you the current owners who have now owned the property for about 5 years or so continue to make a lot of improvements. This place had really gone down and then they bought it and started fixing it up and it is REALLY a nice place to live now. Yes, my rent has gone up but never more than $30.00 and with what has been done to the place it is worth it. I feel very good when I recommend this place to people and I get paid $400.00 for it too :)

I have lived at Arbor on Richmond for over 10 years. New owners took over about 6 years ago and I was so glad they did. Before they took over, the old owner just did not care. New owner has made many improvements. I will continue living here. It is close to my job and the price is in my budget.

Horrible place to live !!!!! From the extremely high water bill to the rude management, these apartments are the worst I've ever lived in. Im paying $900 for a 2bed/2bath and my water bill comes up to be extra high that not even someone with a house would pay . And you can't even shower for 5 minutes before you're hot water runs out and all you're left is with freezing cold water. The parking spaces are $20 a month and if you don't reserve one you will end up having to park your car outside the apartment complex or getting it towed due to lack of parking spaces . They don't have rats but they are infested with roaches and bed bugs , and I'm saying this because i have experienced both my self and I've had to throw out a lot of my furniture. When you try going to the office to place a complaint, they end up arguing with you and noting gets fixed. This is my first time ever writing a review on some apartments and its only because I don't think anyone should have to go through what I did.

PLEASE PEOPLE WHO TRYING TO MOVE IN THIS COMPLEX PLEASE PLEASE DON'T DO IT ACCEPT YOU WANT TO HAVE BEDBUGS VISITED YOU I TELLING YOU DON'T WANT TO LOCK YOUR SELF UP LIKE I DID PLUS WHAT THEY TELL YOU ABOUT THIS APT COMPLEX AND WHAT HAPPENED IS WAY DIFFERENT IF YOU CAN THEM TO FIX SOMETHING IT WILL TAKE WEEKS AND WEEKS FOR THEM TO DO IT JUST THE WATER BILL,TRASH IS OVER $100 IF U LATER 1 DAY THAT MEAN YOU IN A BIG TROUBLE AND THE WATER IS LIKE 2 MN HOT AND THAT'S IT FORGET ABOUT THE LAUNDROMAT AND THE MANAGEMENT ARE VERY FKING RUDE AND unprofessional

My experience has been pretty bad here. There is never enough parking unless you get home around 530pm. Everyday i get in my car i notice someone has hit my car. The crazy thing is i know exactly which car it was they still have black scratches from my paint on there car and still park around here with no shame. Not once left a note apologizing with their phone number. The complex is consistently filthy. There always people loitering at the food mart just behind the complex so it always smells like pee in the area. All in all its gross, management is gross. Oh wait i forgot to mention my water bill is consistently over $60.00!!!! Not understanding there are 2 ppl that live in my apt.

DON'T DO IT! I recently graduated from college and moved to houston due to a last minute job offer so I needed something quick and cheaper. At first glance the place was decent I was told I'd get brand new appliances and carpet in my apartment. WRONG! They lied to me. Upon moving in I noticed the dish washer was extremely outdated and looked as if it hadn't actually been ran in years it was filthy on the inside. Gross. The first night after I moved in I discovered the apartment was infested with roaches!!!!!! I almost had a panic attack because there were so many. I went to the office and complained and asked for a new apartment they refused. I told them the carpet was very stained and that I was promised new carpet. They acted like I was making it all up. The exterminator came twice in 2 weeks the roach problem got better but it never really went away. I've gone through 3 Refrigerators here because they're cheap and old. Liz told me the parking spaces were 20$ a month I declined having one, a week later they put a sign up advertising free covered parking. I went and asked for a spot they said it doesn't matter that the sign was up because I didn't see it before I moved in!!!! Are you kidding me! Wow talk about unprofessional. This was such a bad idea and I can't wait to move. The complex is just awful I really wish I spent a little bit more research and time looking at different places because this is honestly one of the worse decisions I've ever made. I am miserable here. And management is so rude and nasty to the tenants. Its unbelievable

Not the worst apartments but definitely far from good even. When first moving in Josephina strayed handling my lease agreement and she didn't mention that the first months rent would be due at the time of signing, she said the rent would be prorated, it was a major shock and I did not have that money readily available and they never tried to work with me. After borrowing the money from a family member they were very rude about giving us the Apt. The way there customer service was in that office was very arrogant and they weren't even in the nice part of the closer galleria area to be charging as much as they were. As mentions before parking is horrible at night on the weekends and around the time when people get out of school and off work. This is due to the number of -------- that they have living in each house. Is the apt next to mines there were like four Mexican men living there and they each had a vehicle and they would take up all 4 of the spaces everyday to the apt that were closest to the door, there were no rules against parking more than 1/2 vehicles per apt, and the office has never done anything about it. I broke my lease there just last month and dnt feel bad about it at all.

Where do I begin? I've been living here for about 10 months now & I absolutely hate it! I've only stayed so long until because my lease isn't up yet, but I promise, the minute my lease is up I'm getting the ---- out of here! Showers only last 5 minutes because the hot water runs out SOOO fast, but I pay a stank --- 95 water bill. Management is horrible! I literally have to act stupid before anything gets done at my apartment. Liz, is a b word. Right along with Josafina. It's not worth it, I promise.

I moved in these apartments August of 2014 and I only signed a 6 months lease so my lease is up at the end of February so I'm been in this ---- hole they call in apt for too long. the office is very sweet so they really have no control over the property they work at First off when they show me the model I fall in love I liked it but once I signed the lease and went into that ---- hole I was highly disappointed Kitchen--- half the time the light will not come on, then I have a water heater in my kitchen that has a hole in the wall when the people next door smoke there cigarettes you could smell it all in my kitchen Bedroom-- the Foundation is so ------- horrible to where if the people upstairs walk all my windows shake so loud to where I could be sleep and it would wake me up I tried moving my bed to the other walls no it don't help that's how loud it is and it sounds like they about to walk thought the floor Bathroom--oh no where do I start with this part this the worst of them all okay so my tub have paint coming off the wall and under it is all molded then my toilet halfway flush and my sink have an awful smell in it to when you turn on the water it makes you wanna throw up I complained about all these problems since day one I have a copy of all my letters I sent them to where I just got tried and gave up and decided to move I wanna sue them but I don't have the time to go back and forth to court Parking is horrible if you work late you might as well don't even go in the gate just park on the street The water bill is crazy high you paying more for sewage then anything I wish I could upload all the videos I have of water just running all over the ground Water $18.37 Sewage $31.92 Trash $6.60 Exterminating $3.00 When they barely get the trash up I have videos of everything I am saying. I wish I could upload them 655 A MONTH FOR ----!!!!