Tenant Reviews for 3230 S GESSNER RD

Don't come to this place The apartments are not that bad, the location is good BUT and this is a huge BUT, it is infested with cockroaches, German roaches and they do nothing about it, so I had to spend $200 and hope I got ride of them. Service at the leasing office is the worst, so, there are plenty of places for the same or less money

Since I've been living in Central Park I can't say I have any complaints. The staff is very friendly and understanding yvonne the apartment management takes out time to understand and figure out solutions to your problems I just love the new edittions to the office the look and the people.

Office staff is unprofessional, disorganized and sloppy in handling and handing-off request. Communicating with the office staff was an absolute nightmare and trust me I really tried to be patient with them. Poor communication, poor management and one of the most terrible customer service experiences I've had to deal with. My husband and applied for a 1 bedroom apartment at Central Park hoping to save money since their rent at the time of our application with much lower and their apartments though small and old were at least renovated and descent enough to live in. But despite having excellent rental history for 4 years, our application was declined due to a prior home foreclosure on our credit report which we disclosed on our application. Since we did in fact disclose the foreclosure on our application... Central Park after a lot of back and forth agreed to give us back our $100 application fee. This is where the confusion began. I submitted the application and fee in the form of Money Order in person to one of the leasing agents on staff at the Central Park Leasing Office. This same staff employee told me by phone to come in the next business day and pick up the Money Order. I was then told they already processed the Money Order and collected funds so I CAN'T pick it up in office and they would mail it out to me instead. I gave them them a forwarding address and they said it should take about 10 business days. 10 business day came.... no check in the mail. 30 days passed .... still no check. So of course, it's easy to give a leasing office a check or money order. But always drama + delay when it's time for that same leasing office to give you your money back. If you don't check in with them, that money is as good as gone and you will not see it again... ever. Pretty much, I was constantly given the run around, and had to make multiple constant, annoying, back-to-back, time wasting phone calls for over 2 months!!!! So inconvenient!!! Finally the Account Supervisor cut the check, but made it out in my husbands name instead of mine - ok, no problem. The Account Supervisor then insisted my husband must physically come to the office and pick it up in person even though I was the one who had been on the phone with them for the past two months and I was the one who physically came to the office over two months ago to submit the application and the money order and my name and signature were on the money order! This was actually fine too, but the rude manner and way she instructed the check to be picked-up was very strange and just offensive. The Account Supervisor kept insinuating that I was trying to somehow defraud my husband and claim a check that was not mine both my name and my husbands name were on the application. I'm not kidding here!!! The manager kept asking me "So..... Why can't your husband pick it up in person? Is there something going on? What's the problem??? Why can't he just pick it up??? Is everything ok with you two????" She also yelled at me, talked over me and hung up on me twice! In this economy I don't have money or time to waste... Dealing with rude, unprofessional and uncaring leasing office staff and managers can be just as awful (if not worse) than as living in a nasty old, damp smelling upgraded apartment!!!!! I'm sooooooooo glad they declined our application!!!!!!!

Worst place to live. Management sucks and maintenance even more. Take them weeks to come to your apartment to tell you they can't fix it. The place is dirty. No parking at night. I don't think this management finished high school. Please stay away. I can't wait to get out of here. I will be moving out on new year just to tell you how bad it is. Bad bad bad bad

The overflowing garbage dumpsters are so unsightly. I hate having to look at them month after month. The dumpsters in the front are kept tidy but the ones in back are horrible. I feel like I am living in the dump. I also hate the way other tenants are allowed to keep garbagevand junk by their front doors. The landscape is nice up front but gross everywhere else. Please see my pictures.

The renovated apartments are nice but the property needs to be cleaned up immediately. There are abandoned shopping carts every where. The outside dumpsters are overflowing with garbage attracting vermin. I saw tons of mattresses out by the dumpster and a homeless man had sat up camp by the dumpster. He even had a small grill and was cooking some hotdogs. They installed lighting but sketchy people still saunter brazenly around stirring the pot. I like that they have washers and dryers in the units and are making an honest effort but why not turn on the air conditioning in the gym? I tried to work out and it was like a sauna! The landscaping is horrendous with weeds and bare patchy ground. Why not plant some flowers? The management needs to do something positive with actual apartment grounds. How much would it cost to put in some sod or install decent walkways? And for the love of God get rid of the shopping carts all over!

The apartments are decent for the price....when I moved here last year my rent was under 700 bucks for a 1 bedroom. Comes with washer and dryer so it was a steal. No major problems. New management likes to harass certain people who look a certain way, i.e. my husband. It's ok we're just here to save money for a house. Now I see the rent shot up to 850...definitely NOT worth it. The paint in the bathroom is cheap and cracking, the vent has fell from the ceiling in the bathroom. I have had to call maintenance a few times for the same issue. Other than that for what I pay, I'm fine with it. Don't be fooled with the new high price....it's just to cover their new renovation.

Check it out,the other reviews were before, I wish I had pictures on my phone to show you that it's different now! My pool is blue, the gym is open, I'm so happy with this last change in management you need to see it to believe it!

DO NOT LIVE HERE! Ceiling started showing issues as soon as I moved in asked them multiple times to fix it all they did was sorta paint it which will Ofcourse not fix the leak! Also they entered without notifying me and stole money from my coffee table and possibly a DVD or two. There's also a huge roach problem! I left as soon as my lease was up! The management is rude new and old. The parking lot is full of potholes parking at night was impossible! Trash was constantly overflowing! I lived there a year and the leak was never fixed, pictures from when I moved out... I think the black stuff is mold.

DO NOT LIVE HERE!!! If you want to live in a complex infested with roaches, tons of unattended , run down vacant apartments and deal with a highly unprofessional staff then come on over to Central Park. These are the worst apt complex I have ever lived in. I had to contact the management company to fight for a transfer to another unit because of my neighbor who had about 5 cats in her apt, the apt smelled of ammonia from the cat urine as I walked in and out of my apartment. Finally they grant me the transfer and I am in another unit where I am starting to see roaches again!!! they claim to do pest control but it is not effective. Both the old and new apt have roaches in them! Parking is Horrrrriiiibllle!! noy enough spots on property for tenants. too many people have oversized dogs that they dont pick up after they eliminate on the sidewalks, I dont understand why there are so many dog owners here. Maintenance sucks as well. they half way fix things and you have to call them over and over and over again. The pool is dirty with no lawn furniture for sitting out there. ITS A DUMP THAT I DO NOT RECOMMEND.