Tenant Reviews for 3230 S GESSNER RD

Pesima experiencia , mi review detallado está en Google maps donde lo explico todo La administración del lugar es lo peor de lo peor Se negaron groseramente a darme mi deposito despues de 3 y años cuando les deje la unidad en la misma condición que la recibí son inprofesionales , groseros,no haran nada por usted y toman represalias Me refiero a Falls of Gessner esta propiedad no es mas central park, los anteriores eran excelentes , la administracion de ahora es un asco , horrible , la peor forma como jamás un condominio me ha tratado I’m an ex resident of this place from 03/21 to 03/24 was my home for 3 years Moved out for Good ,at the time was Central Park apartments and now since 07/23 another company bought property and switched the name to falls of Gessner I give zero stars now in the conditions this property is currently on 04/24 this change was the worst thing could ever happen there I will explain Let’s start : This place regardless is winter or not have low pressure or not hot water at all so you can expect ANY day not being able to have hot water to wash dishes or shower The apartments have such cookroaches infestations that no matter how many times you bring their useless pest control if they come will NEVER GO AWAY prepare to cohabitate with roaches forever here ,also rats I killed with traps 3 , and Rat and two mice’s on 2022, Dog pop at every step nobody pick up pet waste ,Old appliances couldn’t ever leave alone washing clothes my washer &drier ,had to help it manually always Exit Gates not working very often, This property is currently practically abandoned, there’s a LOT of empty units, but don’t see maintenance or no one working on them or cleaning around the premises,maintenance barely move in this Ghost place The Pool is almost always closed and dirty ,still people jump walls or fences to get into after hours No security guards,vigilance , nothing But the ABSOLUTELY WORST OF THIS PROPERTY IS THE NEW MANAGEMENT!!! They are careless, dismissive, non present ,I had unfair charges saying I didn’t paid September’s month when I’ve never failed on any payments ever, I’m a person of 800points credit mdfckrs and God knows how many times had to pass by the office and the ladies in front desk never did anything and every time spoke with the current manager SHE STILL DIDNT KNOW what I needed ,Manager is also rude she don’t care about a thing and won’t get anything done for you also the One in charge with deposits can’t say her name here she is Asian if that helps and she don’t speak Spanish or English .. is super super super rude , you will never in the future will have your deposit back like they did with me even when left everything as I got it she just said to me aggressively “no deposit for you “ without more explanation , just $150 thank God I got to a point when the wrong charges where still pending after gave her ALL PROVES OF PAYMENT PRINTED and they still leaving eviction papers in my door and inside the unit !! That I had to go with my brother there and record her in a video ( I have it as evidence )then she erased them Was a month and half under stress for no reason -ONLY PROS: The neighbors I had , they are made of Gold at least the ones that lived there for a while around me , never had an issue or bother from no one ,Very rare power outages and if so , power came in less than an hour ,also my car hasn’t ever broken into or my delivered packages being lost or stolen in my own experience not sure others - If you .. anyone ever read this ,know that you come here to your own risk ,Not even good to to save a buck you are gonna pay the same price you see around or more ,while you could get way better properties around for that price make yourself a favor and don’t get into this ?? hole or ignore this comment and experience by yourself and see what I’m talking about I have witnesses and pictures to support this comment .

Don't move here staff is rude they won't answer the phones leasing manager rude too and trash never gets picked up roach infested apartment mold in the bathroom around the tubs the whole staff bad I'm

Started my application 6/23/2022, cancelled 8/3/2022. At first I tried texting, emailing, and calling, but for several days no one responded in any form. Representatives at the leasing office always sounded impatient and eager to hang up, all except for one lady, whose name I forgot...maybe Stephanie. Anyways, communication was AWFUL. They promised to call back, to get my electronic lease to me within 48 hours, to blahblahblah, but NONE of those happened, not even once. I had to call them every single time, because no one would inform me concerning the next step. They kept asking for more information, and instead of asking for those all at once, they somehow decided to ask for them one at a time, and it's always when I ask. Information was never sent to me actively, except for when they were trying to CANCEL MY APPLICATION :))))) Called me multiple times, sent me emails, left me voice messages etc. The last representative I called was RUDE. She's a girl who just started her job here last week, but her attitude was like......ugh no thank you, ma'am. Do not even try to apply with them. Lots of shady stuff happened during my whole application process. I wasted my $250 and a whole month of time and effort on this unworthy apt. Should've trusted other bad ratings. Thought things would be different now, but just ended up being super disappointed.

Trying to figure why I'm paying them to pick up my trash when I have to take it to the dumpster and they people who suppose to do it don't show up and management wanna try to give up. Penalty for over flowing trash when it's their fault

This was my very first apartment ever. Initially, the only complaints I had was the low water pressure. Sometimes the hot water would be turned off for a full day to a few days at a time. Something was always wrong with the AC. It never got too cold. It had a mind of its own, so sometimes it would go up to 74° when it was actually set to 67°. And 74° felt like 80°! There’s no parking after 9pm, not even in visitors. I’ve heard gunshots maybe twice to three times in the middle of the night. EXTREMELY close. One time, they lost my money order & attached an eviction notice on my door, instead of looking for the money order, first, that they ended up finding in their office. Maintenance sometimes showed up, after I’d have to send 3-4 at a time, just for the issues to still not be resolved (so I honestly gave up on even requesting them). I didn’t realize how poor management was until it was time for me to move out though. They changed their staff maybe 3 times in my 1 year lease, so emails and even phone numbers changed without me knowing. Two months (in June) before my lease ended, I went to their website, pressed “Contact us.” (because I didn’t know their email) & sent a message to them about me not renewing my lease. No response. I sent a message July 4, informing them about the message that I sent in June. No response. That next day, I called and told them about the two messages I sent, and the lady on the phone told me that since she sees the messages and the dates that I would be okay to move out my original date (Aug 22). Two weeks after (July 15), on one of my rare off days, I go to the office to verify the messages and the phone call I had. They were able to go in the system and see the messages I had been sending them. However, instead of acknowledging the very first message I sent in JUNE, they only acknowledged the message in July, of me reminding them of the message in June LOL!! So, they changed my move-out date to Sep 4. Cool, whatever. I’ll just have to pay more than I initially thought I was because of their mistake. A week before moving out, I go in to verify my move out date because the payment shown on their website was a full month’s payment instead of for 4 days. They say that since I came in July 15, that my move out date was Sep 15? Even though the documents I filled out that day stated that my move out date was Sep 4. I reminded them of who I was, and Gabby was the one who told me the actual amount I would have to pay ($184, which was the rent for 4 days + water/gas bill) and she’ll change it in the system. Also, on that same day, my new place needed a verification from them. They were trying for a couple of days to get in contact with Central Park, but they were non responsive, per usual. It had gotten so frustrating that my new landlord needed me to call her while I was there and put her on speaker phone. Gabby claimed that she was immediately going to email my new apartments, so I left. but she didn’t do it. Literally within 2 minutes, my landlord called back & suddenly Gabby was on break? LOL. I IMMEDIATELY go back & Gabby is still in the same desk she was in when I left 5 minutes before. The verification process was done by a totally different person. On move out day, the payment still did not change. While returning my keys, I reminded them again of the situation. Today is September 8, 2021. My balance is $1118.85 ?? Mind you, my rent was $864. With their hidden fees that they don’t warn you about, the most I’ve ever had to pay was $1000. This time, they charged me 2 separate water & gas bills, on top of a late fee. Payment was never changed. I moved out 4 days into September, yet I owe $1118 for the month. They are still nonresponsive. This was the WORST first apartment experience ever! I’m praying I never have to experience this again. My god.

When I first moved here it was so nice and quiet a lot older residents now it's poorly managed ...Roached infested dog poop every where and when you trying to sleep you can't because of loud music 2 am in the morning told Gabby and Gazelle told me to invest in ear plugs mail box was broken into several times found out thru other residents it was a resident boyfriend that broke into the mail boxes also bathroom moldy and if I try to complain they don't answer the phone they charge you for trash pickup but never pick up your trash also found out they going start charging for the pools that's always closed also the price for a studio isn't what advertising don't move here you'll regret it you want your car broken into move here you want big roaches move here you want to be asleep and someone tries to break into you apartment move here yes I have the police reports to prove and receipts lucky I don't sue happily moving out before I get shot

This apartment is really poorly managed. The new management is not nearly as responsive as the previous ones were. Our unit was infested with roaches, and we have made several attempts to get them to assist us with the issues, aside from week long response times, and uncaring management, the parking is RIDICULOUS. They charge for valet trash and I have had several issues with them picking it up. I still have a request right now going on 2 weeks that they have yet to even address. Please head the 2 star reviews and stay away from here. I will likely have to get rid of so much of my things when we move to avoid carrying an infestation with us, it's such a horrible experience. And to add salt to a wound, during the storm I asked for a few day extension without penalty as a resident that pays early EVERY SINGLE MONTH, they refused to work with me during such a difficult time, I know that exceptions aren't guaranteed to anyone but it just says a lot about a company on how they handle situations like that.

Don't do it, told me all bills were paid other than electricity only I used more water I was gone get a extra bill so far every month I get a bill over water when we not even home until 8pm everyday 6 days a week lol they also will charged you a eye if you late even by just 1 day lol which it was my case 1 days cost me bout 100 in late fees pos apartment so expensive and water doesn't even run right restroom don't flush correct light will shut off at random times not all cabinets close right etc etc and they value them at 875 ?? pos not even worth 500 on their best day can't wait to move out

I was wowed into renting from this location and property management company by a woman named Felicia. She was reliable, organized, patient, and cheerful. I remember thinking.. "why should I go to Camden properties which is reputable and consistent when good ol Texas hospitality is right next door?? So I did all of my paperwork.. send All of my documents.. paid my money and signed my lease 45 days before my move in. It was heaven. Then comes move in day. 10/31/2019.. Felicia wasn't there. In fact felicia was from Dallas or Austin or something she NEVER worked there to begin with and in all of our correspondence she didn't feel that it was necessary to tell me that.. I was met by Lucy, Cynthia, and a Male assistant manager. Apparently Lucy was new and didn't know what she was doing. My keys OR my apartment was ready. I waited on them for 2 1/2 hours to figure it all out.. When I moved it I realized that the floorplan of my apartment online had some serious discrepancies and the dimensions that I was given on the phone by Gretchen (i think was her name she quit before I moved in) was totally inaccurate. She just made up numbers. First thing: this complex is NOT friendly to people with disabilities. In several ways.. the primary way is how they relate to their residents. If you are put into one of the many situations that CAF management likes to put you in they will not help you! They force you to pay for Amazon lockers (no option) selling the security of not getting your items stolen but when a package gets put in the locker that "disappeared" or, better yet.. when the lockers malfunction they won't help you at all get your property.. When my packages where somehow stolen out of the lockers the property manager cynthia looked me in my face and proceeded to tell me a quite offensive story about "how one time her best friend never recieved a package that stated that it was delivered, too" That was the moment that I accepted the fact that the office staff was a little on the "slow" side.. Especially, since Cynthia was talking to a ------- AMAZON employee!!!!! Or, when the Amazon lockers choose to malfunction.. like yesterday.. $500 worth of product.. 5 packages.. and when I walk my disabled behind to the other end of the complex PAST the mail boxes to retrieve my belongings and discover that the entire system is inoperable I call the leasing staff which (of course) started out by accusing me of not knowing how to use the system properly... stated that they would fix the error, get my belongings, bring them to me and keep me updated.. They never called me once or gave me my belongings. I still at this very moment don't have my very imperative very MEDICAL products because of the incompetence of this staff. I also suspect racism or featurism.. I haven't figured it out yet. Whenever I make contact about a concern im always accused of being delusional somehow FIRST. Then, I literally have to plead my case EVERY TIME just to be taken seriously enough for them to EVEN ask me my apartment number. The telephone is rarely answered. And after 60 days of being here.. when it is answered you are always promised a phone call that NEVER comes.. Everyone in this office is useless. No matter your concern the only answer they are prepared to give you is I DON'T KNOW. Then there's a huge pest and maintenance issue. This place is poorly ran and cheap. The glaze on my tub came off onto my body from my move in day to this very day. None of those idiot's thought "maybe we should replace this tub" no.. that's extremely carcinogenic but, these people prey on there residents by ignoring them and putting them in dangers like these. There's also mold in my place that was painted over in all the visible spots.. but in the ceiling of my pantry closet they're lazy asses missed a spot. My fixtures and toilet seat was never properly screwed down.. there was a big STIFF carpet stain on my living room floor AT MOVE IN. (Btw online and I was told by FELICIA that my apartment was hardwoods in the living room. These people will tell you anything to invest in them. ) They will literally try and get away with the bare minimum because that is the work ethic of this company.. If you're from up north or the east coast or from anywhere in a big city where people are efficient and organized and transient in your leasing staff.. DON'T RENT HERE. If you have self respect and you require to invest in a company that values your money and safety. DON'T RENT HERE If you run your own business very well and have a problem with people who run have a poor work ethic. DON'T MOVE HERE. And if you don't want to hear the anecdotes of your property managers best friends lost packages DONT RENT HERE. just keep scrolling... Go to a Camden or post or reputable property. CAF management is still clearly in the infant stages of figuring out who they want to be and they suck so far. RUN

Don't come after 3 am. If you come, you will have to find a parking spot for at least 30 min. I never forgot, I found a parking spot after 1 hour 15 min. Finding a parking spot is terrible between 11 pm to 5 am.