Tenant Reviews for 3230 S GESSNER RD

First off management changes every three months. Management is obviously clueless cause they are usually new. Roach infestation, bedbugs ,gunshots the list goes on. While located in a relatively central part of town, the apartment upkeep is poor. Things breakdown and never get fixed . I've been here a year and a half just cause I plan on moving to my own place next and can't be bothered with finding another apartment. Give a option to do it again, I will never rent this dump

I wouldn't move here, over the years staff has been changing every year if not every month.. The staff in the office is not knowledgeable about anything. NOBODY never knows anything even the manager.. They continue to give you the run around over the phone tells you one thing & then when you comes to the office it's something totally different.. I moved out for a year moved back to save money and the apartment was a horrible experience from the beginning, I knew it was wrong from the start. If you want to live with roaches for a year & them telling you they have pest control then go ahead & move here.. Parking is horrible, people tires has been stolen, gates are always broke, plumbing is horrible, hot water goes out for a number of days without notice sent & you call the office nobody knows when it will be back working. Maintenance men has changed so they sent 3 to 4 people to your home to fix the different requests you have. Overall this complex has went down & I wouldn't move or recommend anyone to these apartments.

Do you like wading through human excrement? Then have I got an apartment for you! We have lived here for a year and a half, this issue has been present since the day we moved in. The sewage lines burst at LEAST once a month, often times more. You can inform the management and nothing will be done for upto a month, so that human waste which floods the paths and walkways will bake in the Houston sun for days at a time leading to the most horrific smells you will ever experience. The management refuses to fix the underlying issues, preferring to wait until the waste has thoroughly encrusted the pathways then just scraping up the mess. And this isn't just dirty smelling water....this is actual floating human excrement. ... feces floating past your front door and no way to walk around the issue. Seriously....look at the pictures I added, those are actual human "pieces" floating in the fetid water. In addition to this, the management has absolutely no regard for your safety. The complex was subject to a series of armed robberies in the car park. The management's solution to the issue, rather than fixing the security gates which remain open 24hrs a day, was to send out notices which read to the effect of "we value your safety, but at the end of the day we are not responsible for anything that occurs on the property". The pool by our building was condemned by the city for health violations and hasn't been fixed in the year and a half we have lived here, nor has the gym which has been non functional from the day we moved in. The roads through the complex are deteriorating by the day, at one point there was a hole by the gate large enough for a whole shopping cart to disappear in. Not just sit in....but deep enough that you actually couldn't see the shopping cart in the hole from 5 feet away. And don't get me started on the noise. Not only are the walls thin enough that you can follow people's conversations through the walls, but you can sing along to people's music from 3 apartments down. Then new management is also nickel and diming all residents. Good job we keep meticulous records of all correspondence we have had with the office. After receiving notices claiming we were short on rent. We confronted the manager with all of our paperwork. Even with all of the payment Stubbs in front of him and doing the math for him, even pointing out the numbers on his own computer to him, he refused to accept the notice was sent erroneously. The net outcome of us fighting our own cause was a brand new notice on the door the next day amending the terms of our lease so he could legitimately charge us extra. oh! And our ac went out THE DAY WE MOVED IN! our first paid night in this apartment, we went and stayed with family as our apartment was 103 degrees! We then spent the next week living in the model apartment because the maintenance guys refused to fix the problem properly. The guy came three days in a row to refill the system with freon. This didn't fix the problem at all...and they didn't even have the sense to work out that if it was losing freon every time they returned, there was obviously a larger problem causing it to lose said refrigerant! There are more problems we have encountered, these are just the worst of the bunch. In conclusion, please, please don't move here and more importantly, DO NOT believe for a second any promise the management may make that they are fixing the problems. They simply are not.

This apartments have the worst management. Lie about fixing a problem, never listen to the residents the only thing they do good is get the rent money. they never do anything good.... ask you to do a work order more than 10 times. you call in to ask for your request they only tell you is been fix but like i said before they don't fix anything.... IF YOU WANT TO LIVE IN PEACE DONT COME THIS PLACE. many things to do and any bad experience you have believe me they are not gonna do anything about it

Please if u traying to move in to this apts please !! Think before you do it!! Because the management staff is poor !! My contract was for 6 month and I stay there for only 3 moths !! And I pay the other 3 just to keep my credit in good conditions ! The staff they doesn't have Custumer service skills!!!