Tenant Reviews for 2929 DUNVALE RD

I lived in this property for a year.The maintenance was OK. Management was horrible. They wouldn't care about our complaints. But would bother us for any reason. Parking was a hassle. We got two parking permits. One was at the other end of the property. When we finally moved they charged us $50 for each parking permit. Didn't give us the $25 for the gate control, kept the $300 deposit. And said that we also owed them an extra $235 because the old carpet that had been there since before we moved in "was damaged". Basically saying " the whole apartment was destroyed ". We cleaned everything head to toe in that apartment. They are just looking for a way to get more money from good honest people.

They have a very bad roach infestation and bed bugs, maintenance never shows up, staff is horrible, I had issues in my apt for 6 months before having to pay out of pocket to fix them myself. I have had the worse experience, not to mention they raised the prices up---$700 for a 1 bdrm that's extremely small, and not worth it, water bill is extremely high, parking is terrible, if walmart wasn't across the street, visitors or additional residents parking would not be available. there are no amenities for the children, aside from the pool that's never open or clean, and the workout room, which has never been updated, half the equipment doesn't work. Nancy one of the leasing agents their she is an extremem liar, if your not -------- forget about getting anything accomplished. Lisa however is cool, but tends to forget a lot of stuff, mainly because all of the girls their are unexperinced and throw everything on her. Jessie the book keeper, never release packages to residents, completely rude (I told her I needed some things fixed, and she told me I had the option to move) I thought that was really rude especially since I had never been late on rent, referred tons of people who had moved in and had terrible experiences as well. Bottom line is these apts, are horrible, I wouldn't even recommend a homeless person to stay here. so glad I left!!!

It is Really bad apartment complex. Laundry is big problem. My white clotes are grey now. People never respect eachother. And inside the home has lots of insect. My carpet was stolen from someone in my balcony. This apartment complex doesn't have security and the swiming pool everytime dirty. Parking area is other big problem. You can never find any empty plock for parking. I want to change my apartment but i have contract. You can find lot's of apartment and same price in other complex. When I talk with officer, they never do anything about my problems.

If you are not Man your emergency is not an emergency. I have been renting from 2929 Dunvale Apartments for 6 months now. I DO NOT recommend these apartments. Here are my reasons why.... 1) My apartment has flooded TWICE in the last 6 months. First flood-bedroom I called the office during working hours to inform them of the emergency. I wash told by a new leasing agent that someone will be there shortly. Well, that someone never came and the next day was a holiday. While waiting for maintenance to my entire bedroom floor, including both closet were completely soaked. The walls also were wet and moist. I know. Disgusting! NO ONE SEEM TO CARE because the next day was JULY 4. I called the office the entire night and the following morning and left a message explaining the situation and the 24hr maintenance came. He was nice. Tried to solve the problem the best he could. But my floor was still SOAKED and reaped of mold and wet. I had to WAIT a WEEK in order for the MANAGER to clean my carpet.. 2) Faucet Leak- everything under my sink was wet.. Maintenance fixed the issue. 3) Water Bill- $45 for a 1 bedroom/ one occupancy. Ridiculous. When I had company over, more than 5 ppl the bill was $45. 4) Foundation is very old. There are cracks in the walls. 5) Dishwashing is older model. Reaps MILDEW AND MOLD. Doesn't work 6) Washer/Dryer- You have to purchase a Washer/ Dryer card for $5 then put money on the card. The Washers are extremely small and the Dryer dont dry..... Why waste $$$$ when you can go to the WASHATERIA on Richmond. 7)You never know when the Gates will work. Most times they are. BUT there are times when the GATES are WIDE OPEN for days. 8) There is SECURITY at night. It consists of ONE Guy that walks around getting CARS TOWED. 9) When I 1st moved here, the premises was decent NOW I noticed TRASH everywhere. 10) When there is no room for TRASH at the GARBAGE, there is an overflow of trash left by neighbors. 11) This is the main reason why I will NOT renew my LEASE with 2929 Dunvale Apartments/ ROLIDO PARQUE APARTMENTS. NOISE............. Yes the walls are extremely thin but one can control this by not walking like they have bricks for shoes. - I have the most inconsiderate NEIGHBORS... that run back and forth all day.... and stomp like their in a Marching Band!! - I have talked to my neighbor about dropping items mainly her CIGARETTE BUTTS on my Patio more than 4 times before getting the MANAGER involved. - My neighbor is an old lady that have nothing better to do than throw her CIGARETTE BUTTS on my patio. Guess she wants some type of ATTENTION. Thats so sad for a woman her age to conduct herself in this manner. - I talked with the MANAGER 3 times, This has been happening over 4 MONTHS and all I get from the MANAGER is I have talked to your neighbors and even charged them a small fee. Well Im calling the B.S. FLAG. -There are still BUTTS on my Patio and will be there until I leave... I have cleaned up BUTTS twice already but NO LONGER.. Basically I do Not Recommend Anyone To Move Here. Only reason I moved here is because its convenient. When I do not have the RIGHT TO QUIET ENJOYMENT, There is a PROBLEM. AND Im Going to Fix it : ) And yes my name is Veronica.

I had very bed experience on this complex, most of the time when u request a work order, u need to go back again to ask for it, bad customer services may be there is only one person who doing the job right, the manager is so tough not understandable at all, ,,,,,,,,,,,&#44 bill for one person in one bedroom is 45 box almost for the whole year, roaches everywhere, if u don't request apartment spray they never do it. they think that they giving a good deal comparing to the market and they forget that the complex is very old and not renovated, the dishwasher and the stove very old, nothing is clean. the AC never work right which make u pay the electricity bill very high.

THis place is ok for the priCe, but the water bill is VERY SPENSIVE.

I started living there in 2007, and ever since then the place has gone to CRAP. I have witnessed Many Drug Sales, undesirables. unsafe... and poor maintenance

These apartments are bad. The parking is bad, especially if you have two cars in your household. You only get one reserved parking pass per apt the rest get towed! Even if you live there!! The maintence is good, If you call on a problem they usually show up the same day. Security, is horrible!! The gates are usually broken and the cameras are just deterrences, letting anyone in. I got robbed twice at gunpoint in these apartments, once my car was stolen and the other was when i was checking my mail at 7pm!! I'm glad I'm leaving.

Parking is ok; however, the entry gates seem broken quit a bit; Noise level is minimal Grounds are kept and maintained on a regular basis Safety is an issue here, no security or very limited Construction, well there seems to be some cracks in the foundation; the insulation is horrible Maintenance staff are great - they work deligently and timely to repair whatever maintenance issue you report Staff is great, they truly treat you like you are somebody and help you out wherever they can Overall, this is an okay place to live

Worst. Apartment. Ever.....SOOOO MANY ROACHES and I got robbed twice! Come live in a real honest-to-goodness --------. We take great pride in our inability to keep good tenants unhappy. Do you pay your rent on time every month? We will reward you by increasing it to the maximum allowable limit every year like clockwork. Love hot water for your morning shower? Who doesn't? Well, you won't find those kind of luxuries here.What do you care? You live in a --------. Speaking of our laundry facility, please note that you will have a difficult time finding available washers & dryers. This is due to the fact that our on-site managers allow their various family members to do laundry when they make weekly visits. Even though you see air-conditioners in two other apartments, do not be fooled into thinking that you too may enjoy electrically cooled rooms. We also like to snoop around your apartment once a month under the guise of smoke alarm checks. The neighborhood gang activity keeps things lively as well. The dealers are all within walking distance. Convenient for drug users who are fed up with high gas prices. Enjoy real culture with vibrant artists tagging their area. See that broken glass on the curb? Thats where a local artist liberated the contents of a car the night before. Its OK, the owner needed a new stereo with iPod hook-ups anyway. Win-win.