Tenant Reviews for 2301 Hayes Rd

Aún vivo aquí pero son de lo Peor tú vas a la oficina metes una orden y ellas te dicen si ya está solucionado ya le digo al señor y tienes q volver a ir por qué la persona q haces los arreglos no viene igual no solucionan nada así que mi recomendación es no mudarse aquí

This place is a mess to begin with, I moved in and there was pain splattered on the floor likely from the renovations that occurred, the windows to the laundry room were shattered and the laundry room itself had barely functional washers and dryers that forced you to get an app if you wanted to use them. Thank god there was a laundromat down the street though. In regards to the title as well, I had to put in no less than five separate requests and watch the maintenance people fix my shower in my bathroom for them to finally fix it instead of just saying they fixed it when they didn't do anything. For the first two months living here I had to shower at the gym just to clean myself. And finally, if you honest to god need a place to stay and you choose this one, don't leave anything out on your doorstep. Not amazon packages, not decorations, nothing because the neighbors will steal it right out from in front of your door.

Nice apartments. Friendly staff. Everyone in the leasing office is courteous, professional, and helpful. Nice area of town. Very close to everything. Nice people living here. Very nice pool and they have a gym.

Maria lied and told the police I said something because I asked her to leave a note to the manager about the filthy stove oven with one rack that didn’t fit in the oven so she could get it on Monday. Blamed me and my mom on how she “had to” close down the office for 3 hours over her lies and manipulation. Claudia Then had me go through an eviction process where THEIR ATTORNEY ASKED TO SETTLE. Just to start telling other apartments I got evicted which is another lie or say they took right of possession over my apartment when in all actuality —I GOT LET OUT OF MY LEASE LEGALLY STILL HAVE THE PAPERWORK!!!!!! Now they say I owe them 13,000 to vacuum, clean the kitchen floor, wipe off light sockets, and CLEAN THE SAME OVEN I COMPLAINED ABOUT that MARIA HAS TO LIE IN ORDER TO CLOSE DOWN THE OFFICE FOR 3 Hours!!!!! Claudia and Maria are racist gaslighting manipulative narcissist that will never do their work and when they do finally then they have it out for you when you have to get in contact with their management company. They will never see that money take me to court so I can get my pain and suffering, defamation of character, and all the money I lost during their scheme

This is by far the worst apartments I’ve ever rented. When you bring up an issue to the leasing office, the agents are not helpful and they put everything on the manager when you speak directly to the manager she never owns up to anything and never wants to hear anyone out, it’s ridiculous. How many times a day my apartment floods due to a leak in my roof that maintenance is fully aware of have been in my apartment on multiple occasions to fix it however, it only gets worse more leaks form and it’s getting out of control I highly recommend you stay away from these apartments. Not only are they bad the area is just as worse

I enjoyed my stay at Waverly for the 2 years I lived there. They went through a lot of staff changes- but the pandemic seemed to do that everywhere! I never had an major issues. Was a good location and rent was reasonable. People say such mean things on here without realizing that 90% of apartments in Houston have the exact same problems..

Honestly, the for the price you'd expect that you would get a great deal. Think again. I was rushed into signing a lease and there were no appliances in my apartment upon moving in. All of the old appliances were left on the patio and the place was filthy. I was told that my appliances would be placed in the apartment and 2 weeks passed before that was taken care of. My kitchen had no backsplash and I had to call and harass them in order for them to come and fix it. On top of that, the place is swarming with roaches and pests. They sent pest control but they obviously did not do their job because they are still here. They removed my dishwasher and left it in the middle of my dining room floor for days. There are scratches all over the floor left from when the maintenance men were dragging my appliances out of the apartment. This place is beyond filthy and the management does not seem care a little bit. They should know better than to move tenants into an apartment that is unsuitable for living. The management has no concern regarding my safety or care. My AC went out on the hottest weekend this month, and no one was able to come and help me. I was left in my sweltering hot apartment at almost 85 degrees that day. Considering that nearby properties offer move-in specials and this one did not offer me anything, I feel completely ripped off. My advice to you would be to find a place that offers a better deal or a better management. You'll save yourself in the long run.

Do not move into these horrible apartments! They are roach infested , maintenance is terrible , and staff is rude and don't care ! Please read reviews majority of them are bad for a reason ! I wish I had read them before I moved in and I am a current resident ! You will regret moving here !

I wouldn't recommend this property too anyone for several reasons. I moved to the waverly last summer and thought the complex was decent at first. I was completely wrong, the first day I moved in my unit was already infested with Roaches and they are everywhere! Office staff is beyond rude and they will sucker you in because of "price and location" yet that's the least of the worries here. Children are constantly running around without any sort of parents in sight and the property is dirty. Beer cans, trash, it's almost like they don't care about the cleanliness. Do not move here, I could list more reasons not too but wanted too advice that the most.

I moved into the Waverly in August 2014 . Rent was $815 for a 2 bedroom 2 bath apartment. The carpets weren't clean, the kitchen was outdated including an over 20 year old stove and drawers that fell when you open them. Matinance was a disaster as they continuously quit due to the overwhelming number of apartments (368) vs the very limited matinance staff (3 or less) So getting anything fixed was nearly impossible and you will have to wait upwards of 3 to 6 months or it just never got fixed. The office staff and management never write anything in your file so at move out they will try to charge you for everything , Even though you went into the office and told them about it. The property management changed at least five times in my time there (2 1/2 years) My rent increased to $915 but the only upgrades done at the complex was the Leading office, no new appliances, cabinets, carpet etc only new cabinet knobs and outlets in the kitchen and bathrooms. Beware will never fix anything but if your rent or water/ trash/ gas bill is just 1 cent short they will send u a lock out notice!! ( where they lock u out of your home until u pay ur unpaid balance , no matter how small) Some apartments are roach infested, have black mold in them, bed bug infested or just completely run down with too many issues to list.