Tenant Reviews for 2101 HAYES RD UNIT # 1396

DO NOT MOVE HERE!!! A welcome to hell sign above the office is not enough warning for this place. they will steal your money, lock you in a longer contract than you ask for, NEVER ANSWER PHONES, THERES BEEN 3 DEATHS IN THE COMPLEX THE PAST 4 MONTHS, yet the gates arent fixed. staff is rude management is never there to handle tenants they hide behind temps who cant help you or answer real questions. The laundry room has a major leak, the floor is flooded and not a single machine works. the work out room is empty and the pool is green, mailboxes are broken and everyones mail is left out for anyone to take. There is bugs and water leaks everywhere. a main pipe broken under my sink for 2 months and many requests later its not fixed. i had no shower for 3 months because they dont do maintenance. This place is the lowest of the low. They have been reported to the Texas Apartment Association, Better Business Bureau and my attorney will be in contact soon. DO NOT MOVE HERE! YOU WILL NOT GET ONE NIGHT OF PEACEFUL SLEEP HERE AND YOU WILL BE MISERABLE NEVER WANTING TO GO HOME! DO NOT IGNORE THE REVIEWS!

These are the worst liars that work in the office . They lie like they don't have management every other day when they don't want to take calls . They ignore Maintenance request, they hardly answer the phones , they have gang violence here, people has gotten shot at in the apartments, people have died due to shooting here , they will mess up your rent if you paid they will say you didn't and you will have to keep on them about your payments on your rent , they have roaches really bad , they procrastinate about everything , it took me 3 months to get a mail box key ,people have altercations that's very loud all time of the day it's very disturbing, these people are silent thieves. Please don't ignore this review please don't move here . I have talk to other people that has lived here and they are all having the same problem ! Oh and did I forget to tell you they don't have security here they claim they do but I work from home so I see everything out of my window I take pictures and record everything security don't come through here the only time police come is if they are called due to violent altercations and the office is aware of everything but yet they hide it some where else to move ! It's other apartments on this strip that may be wayyy better than these apartments! Do the research for yourself , call the police department and check the crime

This is the worst apartment complex I ever lived in management is horrible I've never seen anything this bad in my life management don't even talk to you they hide in the back of the office laughing and talking with each other while all the problems are piling up please do not move over here every day there's a different body security over here but they just play in the office they don't watch and try to protect the tenants only here to flirt with the women in the office all day this is the trash Apartments

I can not give a full rating because I have not moved there yet. So far however, the staff has been very helpful with the relocation process. I am moving from Florida to Houston, and the staff has been very informative about the available units. They have also given me plenty of ways to save money on applying. I hope to soon become a resident.

The apartment was really lovely and good to look at. The staff were also very helpful and explanatory. I am very interested in the apartment. I am looking forward to moving in. Please I recommend Quinn at Westchase.

All the staff have been very resectful and has answered all the questions about the units. For all the attention alone its definitely a great place to live. Wonderful propieties and great desings. The bedrooms are really big and ready to move in

Horrible service. There are absolutely no maintenance people on site. It's dirty. Roaches are everywhere and the windows are not fully sealed. I do not recommend this place to anyone. This is the worst apartment I've stayed at.

I will be moving in July with 2 kids and I love how kid friendly this place is. From the playground to the oversized porches. I'm super excited about my move, and Ashanti was very knowledgeable and courteous.

I met with Brittney H she's awesome. I really love the community and what they're doing with the property. My daughter will love the playground and there is a school closeby.The unit I viewed was satisfying and I look forward to making The Quinn at Westchase our new home!??

Brittany H. Is awesome, Very nice and clean, Great Staff and very friendly, Brittany H. Explain the information so great, Very Professional, I would like The Quinn At Westchase to be our new home!!!!!!