Tenant Reviews for 18001 CYPRESS TRACE RD

I want to first say I have been watching this property for three years however due to the availability I had to lease somewhere else and again this year I was about to do the same thing due to current rates. 7 months pregnant and having my ideal apartment not ready to move in and having to find something ASAP was very stressful and aggravating my spouse and I decided to take another look together at Cypress Parc. And again I was sold it was perfect for my family and I so we begin the process with our fingers crossed. They was very attentive and answer the phone and return all phone calls to confirm we were approved and all things needed to move it a heavy load was instantly lifted. Even after that the communication did not stop from management to assistant and leasing professional were very polite and cooperative. I have now been a resident for less than a month and every work order I submit it is taking care of promptly , there are plenty cameras throughout the property that makes me feel safe in the community. Only cons I would say are the dumpster are always overflowing even so they do offer valet pick up 5 days a week I honestly just believe the dumpster are entirely too small. Also the bathroom are quite small especially the half bath, my mom is a little overweight using the restroom At my home is never comfortable, they is no light fixture in one of the bedrooms or living area which I wish there was ceiling fans with light fixtures in all bedrooms and living area. Last thing was not having a screen on every window was a little weird to me as well especially due to having younger kinds on a positive note their bedroom does include a screen. The parking is awesome I am always able to find a spot near my home and my visitors are never riding around for hours to finding a parking spot. I love the idea we can grill on our patio and the idea of having a balcony right off the master bedroom. Walking my girls to a nearby awesome park is amazing bonus. Again even with my cons I would recommend this apartment to a friends or anyone that's interested In a quite nice home. I will submit another rating once my lease expires to explain my entire living experience at Cypress Parc Community.. Love the staff super amazing .....

Pretty much what I want to say is already what other people reviewed about this complex. It is not safe place to stay. I want to add one more things: Make sure you keep your personal information some where safe, not at your apartment. The reason I say that because: After we moved out of the complex, a couple of months after we moved out, both my husband and I's ID were used without authorization (during same period of time). When we moved in, we provided both of our SSN to the office to run the background check because they wanted both of our SSN. That was the only one time that both of our SSN were used. We don't know if our information was leaked by the leasing office staff or the maintenance people went through our stuff when we were not home after we called them to fix something inside our apartment. My husband had at least 8 credit cards opened under his name and I had at least 5. The funny thing is that those credit companies contacted my husband first before they approved the applications. I have my credits monitored so I found out sooner than my husband did. Luckily that we found out right away so no damage was done to us except AT&T Uverse. AT&T did not do a good job to verifiy the identity of the person who order the service. The person who used my husband's ID ordered the service for a CA address and the billing address was my apt address at the cypress parc. We were able to prove that we did not order the service but we did learn a big lesson after moving out of that place. One of the cards that they applied used my new address then they called the credit company to change mailing address to CA address. That was when the credit company contacted us because they believed that it was a fraudulent. When we moved out of the apt complex, we provided our new address so that they could send a refund check to our new address. So who provided our personal info for that person....??? How does that person know our new address so fast?. Everything happened right after we moved out of that place. I may be wrong but I doubted it. Better safe than sorry. Just make sure you protect your ID while living there. Don't be a victim like us.

This property cannot maintain hot water. I have been without hot water for 2 and a half months!! They fix it but their solution only last a few days to a week at a time. I was without running water December 17-18th and now on the 29th I am without hot water again. Worse apartment living experience I have ever had. If you move here be prepared to deal with break-ins (several in a one to two month span), major plumbing issues ( you do not have your own hot water heater here and the plumbing system is over 30 yrs old), trash pile up and ------ atmosphere.

Now called Cypress Parc, we just visited and had our contract approved. I will update after we have moved in, but Shawn in the office is the kindest and most professional staff member we met by far out of the 15+ places we visited. Seems much quieter and less cramped than the other complexes. Not too far off is that busy road, but it is tucked back pretty we'll. Plus the Lents Family Park is so cute I could die. Excited to bike there with my 2 year old, even though there are no sidewalks or bike lanes in the area. I probably won't bike any further from home though. Keep you posted!

Moved in and then the bugs(roaches) came, the neighbors we lived next to were filthy and then they moved out leaving their nasty roaches behind to invade my space. I woke up one morning to use the restroom and roaches were covered everywhere, from the sink, to the toilet yes the toilet, shower and floor, they were on my towels.goodness! I felt like a roach slayer at 3 am for the first couple of week I had my daughter sleep with me because I was afraid a roach might crawl in her ear. I called the office and they were good about getting my place exterminated but my place wasnt the only place to exterminate, They did exterminate the neighbors that moved. I almost have the roach problem under control, i just never thought I had to deal with roaches that bad ever!! I do see a couple of HPD and Harris Co Police cars come by regulary. Peoples places have been robbed as well. Anyone wishing to stay its fairly quiet and the price is fair.

Elegantly appointed with upgraded amenities, with faux hardwood floors, faux granite counters (painted over formica) Kitchens inspired by new home builders, lush landscaping and a park like atmosphere. Are what they claim! DON T LET THE WEBSITE OR THE FIRST LOOK AT THIS PROPERTY FOOL YOU!!!!!!! Cypress Parc is currently under renovation, by an extremely cheap company. When I first moved to Compton Parc I went to hang a towel in my master bath. The whole thing came off the wall. Not to mention the toilet paper roll dispenses, and every non cosmetic aspect of my unit is falling apart. NO WATER PRESSURE, NO HOT WATER, NO COMPETENT MAINTENANCE STAFF, NOR MANAGEMENT! They say you can t polish a turd , but you can shine it up long enough to lock you in to a 13 month lease.

I lived in these apartments for some years and I just moved a few months ago the New name of them are Cypress Park, they have new owner's but there Slum Lords too. The years I lived there they had roaches real bad and two of my cars got stolen right in front of my door. They have alot of car break in's and apartments brokein into. The water is off at lease two to three times a week with No notice and No explanation! When they turn the water back on it's cold the rest of the week and it's yellow and rusty!! They have Mold everywhere thats makes it hard to breath and the new ower's haven't got reid of none of the mood they just covered it up with paint and they never fixed the water or bug problem. They put a note on everyone's door before I left saying that the front office got broke into and all the apartments are getting broke into again. The day before I left someone tried to break in my front door. Don't let the new paint and flowers fool you they haven't fixed nothing but the roof's,thats it! I guess they run out of money after they fixed the roof's because everything else there being cheap on! The only thing I every liked about the apartments is that they are big on the inside but its not worth it if you have to put up with Bugs, Breakin's, No-WATER, Cold Water, and Mold and the New Ower's and the people in the front office are Very Rude and Mean and Unprofessional!!! I'm trying to save you a Headache and PROBLEM'S, Don't waste your money or time on this mess of a apartment ...BEWARE OF CYPRESS PARK APARTMENTS THERE HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!

These apartments are horrible! They switch management every 3 months and everyone who comes is rude and don't know what the hell they are doing. Trash is every where scattered on the ground. Maintenance doesn't know what the hell they are doing and when you ask him a question all of a sudden he doesn't speak any english. They should go ahead and just tear them down because they are damn near empty anyway. No A/C, No Hot Water.

I still have not received a reply about the status of my husband and I's application. Janee Dunn is the snake with whom I spoke with, took the application fee, and has disappeared in the darkness where she belongs. I guess that she now resides in a snake garden. The so called storage units are filled with trash from past tenants which is considered unsanitary to humans. It is not safe or clean enough for a dog to play on the so called playground definitely not a child. disgusting. The so called walking or jogging trails are deplorable. The characteristics of the employees demonstrated at that site is worse than any Harris County(jail) or TDCJ(prison)inmate incarcerated. If you would like to donate your application fee to a ------ , fabulous, and pregnant leasing agent on the welfare to work program, here's your chance.

I have lived here many years now and it has gone down hill bad especially in the last 8 months. No maintainence is done, no security even with officers living on site, roofs leak, outside lighting out mostly, cars are stolen and or vandalized nightly, the office staff will tell you what ever they need to get you to shut up and are extremely rude and lie so much you never know when they are telling the truth, sewers back up all the time, most units have no hot water or warm at best, lots of criminal activity all the time on the property and lots of break ins. The complez is mostly vacant but given the attitude and lack of care it is no wonder. If I was looking I would keep on going this is not a safe or healthy place to live. I am moving and so are 10 other long time residents we all have had it with this place.