Tenant Reviews for 18001 CYPRESS TRACE RD

I live at Northwoods and although my apartment is not mint-condition; I love my space. Let's be honest and realistic here; these apartments have been having a few issues long before today. The current staff has been pleasant to me, my wife and grandkids and I would like to commend them on there efforts to try to come in and straight out the problems that already existed before there arrival. I appreciate the things the staff is trying to do to improve the conditions here. Check the place out for yourself! I have been here for years and am not looking to relocate anytime soon!

This place is a hot mess. The staff is very unprofessional and they love all the drugs and violence that is present on property. The gate is broken permanently and they say its gonna cost so much to repair. Lets not talk about the roaches and other visitors that live with you in your home. And on top of that there is mold not just small amounts but in every window. There solutions was to take either Windex or awesome and clean the window and said oh its cleaned up but anyone that knows that mold could not be dealt with this knows that you cannot clean mold in this manner. They have no regards to your family's health as to whether or not they are sick.

This place is ridiculous and so are the staff in the office. I've lived here for two years and it's only getting worse. They have changed the staff in the office sooo many times, I've lost count. The people that's in there now is rude, ------ and have no compasion for the tenants. God forbid anything go wrong in your apartment... .you better pray that they come to fix it. They lie just to get you out of the office and will swear you never complained of anything being broken. I don't advise anyone to move here. The specials and low rent might sound awesome, but the headaches and stress that comes along with it is not worth it. They are ragedy and run down and should be closed down.

HORRIBLE place to live.

I was interested in moving and so I was searching high and low for a nice reasonable place for me and my son. I called to Northwoods because I remember them from about 13 years ago and they were nice. Well when I called I spoke to Teresa and she told me they were having a look and lease special and in order to take advantage of it I needed to bring my money order in that day and she could have me in by July 20th and give me the rest of the month free and apply the move in special of $199 to August's rent. Needless to say I called and called and called and not once did anyone return my calls I had to call. I did not get the keys until August 7th and after all the lieing that it was taking so long because they had to replace the carpet(which they did) and get new appliances. The only thing that was new was the stove the refrigerator was old as Methusa and the dishwasher was sitting in it sideways. The toilet downstairs had brown water, the back gate was in desperate need of painting as well as the bedroom patio door. I am thinking to myself do they not walk these apartments before they decide to lease them out. Or is it they think because of the price which is not all that cheap that you will take anything. I don't think so. Anyways I get ready to move in load up the truck and go to the apartment and when I opened the door there was roaches everywhere!! YUCK I politely locked the door back and went and gave them the keys back. Once again no one will call me back to talk about me getting my money back and finally when I talked to the manager she tells me "Oh that's because we had just finished spraying, you should not have anymore problems" Is she crazy? is roaches a normal part of life in your new home? I told her thank you but NO THANKS.. Do not under any circumstances stay here if you can't stand roaches and evidently filth.