Tenant Reviews for 14814 Perthshire Rd

My mom tried to tell the manager about everything that we went through in the townhomes. From our place flooding, ceiling leaking, oven breaking down, and air conditioner not working. And the manager told my mom that if you want to go your lease is about to expire. How rude and inconsiderate!

They never fixed anything and whenever we ask them to they keep saying okay but never does it. Staff has been unprofessional and refuse to send the proper paperwork after us asking nicely multiple times.

Used to be great until they switched management ....Terrible apartment complex they have been doing construction over here for months I have had to replace my tires six times in the last two months and the only thing the office can say is they are sorry. Sorry!!! I had a blowout on the freeway and almost wrecked my car due to this and that's all you can say! Then on top of this issue they will not give gate codes for guests and their so called security( they don't even have a security license) is never at the gate so I have to walk all the way to the front of the apartment complex to open the gate for guests.

I read reviews prior to moving, and thought, well they just got new management so it's probably better. No it's not. The pros: good location. rent amount is much less than across the street. The cons: you get what you pay for. No wait, you get less than you pay for. Empty apartments will get fixed up. But if you're in a lease and have an luck.

Horrible management, horrible run down buildings. Everything is broken. They lie all the time and refuse to fix or replace anything. Hurricane harvey hit and sewage over runs many buildings including ours. Management lied to FEMA, wouldn't let us out of our lease, then lied to our insurance agent. Refused us help, refused several of our neighbors help. DON'T LIVE HERE NO MATTER WHAT THEY TELL YOU!!! YOU'LL REGRET EVER CALLING THIS PLACE HOME!!!

I have lived here over 3 years we now have a new Manager Diana who is great and very professional with all the work needed to be done she has been very efficient on all the work on my apt on flooding and a ceiling leak and getting the work done and all the maintenance crew is very good in taking care of the job Diana has been great with talking with the tenants on things being done and I can not wait to see the new she is giving the complex for the future I like living her here thanks Diana for all your hard work have a nice day EM

I am very disappointed in the services I've received at Sheffield Square. The management is slow to respond to repair issuses. The pest control issues has gotten out of hand. I've had issues with bed bugs, roaches and mice. There is an exterminator that comes out one a week but to no avail the issues are still there and is getting worse. My car has been broken into twice. I DO NOT recommend these apartments. Living here has been a nightmare.

I stayed in these apartments for less than a year and the only reason I moved out was because I purchased a home. Let me break it down below why these have been the best apartments I have stayed at. * It is truly a community. The work that management has done to build this as a community is great! The playgrounds and pools actually get used. Nice people walk their dogs, play with their kids at the playground, tan at the pool and use the grills. * Management and the maintenance staff is on top of things! The garden is beautiful and it has always been. If there is a problem at your place, they will fix it immediately. * The amenities get used and maintained. * The apartments are really nice and it really does feel like home. Let me restate that I only stayed here for less than a year. My wife, kids and I will definitely miss this place.

I moved in about a month ago, I must confess after reading the reviews I was a little scared to know what I was getting myself into. Most of the reviews are all false! Darla has been tremendous help! I do not know the previous managers, but she does exactly what she needs to and always has a smile on her face. After moving in, she made sure we had everything we need and even helped keep an eye on my kiddos while moving items from the Uhaul! The only downside I could see is the apartments are older, but I haven't had problems with noice, bugs or any other creatures!My only complaint at this time would be the parking and the drive ways. But both of these are fixes that are complaints for many properties that are not nearly as old. All in all I think it is a wonderful property.

I have commented on a few reviews but I have never left one myself. So I thought I would give it a try. This is my honest opinion based on my experience personally without omitting any details. I believe everyone should be well informed about their community and place of residence especially when children are involved. My pros's include How safe and quiet the entire complex and really the area surrounding it are. The complex it self are located right off of Dairy Ashford which can get especially busy around rush hour - but also it's really easy to walk to any of the surrounding areas And safe for my kids to get back and forth to school riding bikes, walking etc. There is a courtesy officer 24/7 They don't just tell you he's there- I have physically seen him walking the grounds around midnight. I am thankful for the caring and family attitude in the entire community. On January first of this year I called in a maintenance report-nothing big the heater had gone out around 6:00 A.M By 8:00 A.M the maintenance was there and it was fixed 30 minutes later- not only were they fast - they were kind. They only con I have is that the office gets really busy! I went in on a Tuesday around 4:00 to pick up a package and was greeted with a line of 5 people all wanting different things. of course the only person in the office was the manager and it only took her 20 minutes to get through with everyone and assist me. So all in all my only compalint is quite miniscule. I'm sure (like all other things in life) you get what you give-If you're hostel you may get hostility-but I have never experienced anything of the sort here at Sheffield. Quite the opposite I feel I have a great rapport with ALL of the staff now.And they have treated me with nothing but kindness and respect.