Tenant Reviews for 13502 N Thorntree Dr

Hola estoy muy decepcionada con estos complejos de apartamentos resulta que cuando vine aquí todo estuvo perfecto con la señora Ana que es la manager el primer día todo muy bien resulta que te dicen que tienen que pagar por la aplicación oh money orden,resulta que tuve un percance con la aplicación que ellos dan trate de pagar mi renta 1263 me decía pruebe con otra cantidad debido al internet que estaba fallando pusimos 630 y luego la otra mitad final pudimos pagar todo pero por los varios intentos la aplicación generó un cargo de 365 dólares fuimos a la oficina porque no se me hace justo lo explicamos y supuestamente nos dijieron que hiciéramos un arreglo de pago la Ana a mi esposo de 70 dólares más aparte de los 1263 ayer llama la otra señora que trabaja ahí que muy despotamente cuando llegó se rie y me dice que bueno que viniste mira el cargo sigue subiendo le digo como y porq no porq no aceptan el arreglo de pago de la manager sometió y mi contesta fue desde el día 2 de enero al 23 ustedes no pudieron decirme oh poner una nota para que no siguiera subiendo el monto de dinero y me dijo no se va a donde están la manager se empieza a reír hablar en inglés por detrás de mí y vuelve ya me puse molesta y le dije te voy a seguir pagando solo renta no me recargo y me dijo te llevaré a corte le dije perfecto entonces gano yo porq todas las evidencia me dijo ahora no te voy a bloquear los pago a la renta para que te vallas de aquí la señora es muy despota si al principio de entrar me tocó con ella jamás vengo aquí 1263 que no hay nada aparte la luz fumigación que nunca realizan y entonces se te ríen en la oficina pero seguiré buscando que alguien me de razón

My time was waisted for the time being there, its not a safe environment for anyone to live in a society where thieves break into your so call home. I did file a report and guessing the cameras weren't even working. Also my family and all the neighbors had experienced an assault where someone broke in and the tenant almost lost his life! Its' sick how Ceci was calm about the whole situation and reported to asked me to remove my review. Well here I am making it known to everyone making sure they don't commit the same mistake as I did. I am also very upset due to the fact they reported to my credit burial for a broken lease, where I did my time in HELL!!!!

I recently moved in December of 2020 as my first apartment and have loved living here with my 2 kids. Ceci and all the staff are very helpful especially with the move in process. It’s quiet and always kept up with on the grounds.

I'm very happy living here at Thorntree Apartments and was treated very well since day one. Ceci made my application/ move in process super easy and helped me every step of the way. Property is kept up and quiet. Definitely would recommend this place to family and friends.

I am very happy at my community. Everything is nice and clean and very quiet. Maintenance is taken care of in its timely manner and the office staff and are very kind and will go out of their way to help with any type of requests. I will definitely recommend Thorntree as your new home. T, Jackson

Through these recent times of uncertainty Thorntree Apartments has been a place of comfort! I am thankful to be in a place where the staff cares! Making sure residents are kept healthy and safe and strong as a community. They have really taken the necessary precautions!! It's also conveniently located near essentials! My family and I are grateful for our home. Will recommend!!!

Thorntree Apartments is my home! I have lived here almost 2 years and it has been great! I love the staff, always helpful and neighbors are great. Very family friendly and quiet. Love my community. And definitely right now with this whole covid-19. They are making sure residents are safe and maintaining the grounds to be hygenic and safe for us all.

Thorntree apartments is a wonderful community and I would highly recommend it ! It is a very family-friendly community! The staff is great! The manager Miss Ida and her team Ceci and Perla are very professional very caring and always willing to help their tenants! They are the best!!! The maintenance team is also wonderful! renewed!

My best experience with any apartments so far, the staff is my favorite they're so friendly and nice and they always understand when you have things going on. They help you out if you have any problems and they always find solutions. I'm thankful I found this apartment when I did, 10 out of 10 for sure.

First I would like to THANK MS CECE AND MS PEARLA FOR HELPING AND WORKING WITH MY DAUGHTER CECE SHOULD BE THE MANAGER SHE CARES ABOUT HER TENANT SHE'S NOT FAKE IDA SHE SHOWS NO CONCERN FOR HER TENANTS SHE CAME TO DO A LOCK OUT ON MY DAUGHTER YES SHE IS BEHIND ON HER RENT... Ida seems like she's trying to help I just could not have her 500$in cash she offered to get go and purchase the cashier's check for me but I know a tenant is not supposed give a manager cash money that show me she will do whatever to get the rent money even go against the law....I don't like to complain but this is getting out of hand