Tenant Reviews for 10580 Hammerly Blvd

My brother lived here a long time ago and he liked it a whole lot. Then my husband and I lived here when we first got married and then moved out closer to my husband's job. We are moving back into the area and are considering living here again. I like it here a lot.

I lived in these apartments for about 3 yrs and OMG!! At first it was alright?? But then it went down ppl broke into my husband's car and hit my brand new car the next few months after I bought it!!! Hit and run!!!I just woke up one morning and a drunk person hit my car knocking it into a pole! Then me and my neighbors had been there the longest and when they moved the new ppl would BLAST their music. Office staff did nothing and they had security after hrs that sat at the front and did nothing!!We had no hot water for more than six months!!! Until I got tired and said I want be leaving this office until you get a plummer now!! Don't move here!! I wanted out they charged me 1,776.00 most was a water bill!!With no hot water!

I have been living here for 6 months and I could not wait until my lease was up so I can move the HELL out. A new manager started in April 2010 and He has made several positive changes. The previous manager did not care for the residents or property. It was like living in the pooriest part of Mexico. With the new manager he has cleaned it up and moved people out. (thank god)Now I'm thinking of signing anothre lease.

WHAT CAN I SAY ABOUT WESTWAY APARTMENTS I LIVE THERE FOR 2 LONG YEARS I HAD EVERY INSECT POSSIBLE INSIDE MY APARTMENT EXPLE: ROACHES, RATS, SPIDERS. AND THE LOVELY MANAGER MARISELA NALASCO I REALLY THINK THAT WOMEN DOESNT EVEN KNOW WHAT HER NAME IS I PUT UP WITH ALL THE SH** FOR TWO YEARS CAUSE OF MY SON SCHOOL THERE WAS NO SERVICE THE OFFICE HIS ALWAYS CLOSED AND EVEN IF ITS OPEN THOSE PEOPLE DONT WORK SOMEBODY BROKE IN TO MY TRUCK AND IN TO MY APARTMENT I HAD TO CALL THE CITY OF HOUSTON FOR MARISELA TO COME FIX MY WINDOW. OH YEA YOU PAY $10 DOLLAR PER MTH FOR YOUR PARKING SPACE AND WHEN THE TOWE TRUCK DOESNT HAVE NOTHING TO DO OR YOU OWE THEN THE WATER WILL THEY WILL GO TOWE YOUR CAR. AND MAINTENANCE THEY GO TO YOUR APARTMENT AND TELL YOU THEY CANT FIX YOUR PROBLEM CAUSE THEY HAVEN PAY THEM. PLUS IF YOUR AC DOESNT WORK YOUR FU*** CAUSE YOU HAVE TO WAIT UNTIL MARISELA PAYS HER AC GUY THEN YOU BE LUCKY IF THEY PUT YOU ON THEIR WAITING LIST LOL. AND TO FINISHE MY LOVELY STORY LORRIE THE ASSISTANT MANAGER WOULD TO TAKE YOUR 30 DAYS NOTICE IF YOU WANT TO GO SOMEWHERE ELSE SHE WILL SAY THE WORST THINGS SO YOU WONT GET THE OTHER APARTMENT SO YOU CAN RENEW YOUR LEASE WITH THEM SO THE ONLY THINK I CAN TELL LORRIE AND MARISELA FU** YOU TWO BIT****.

I currently have an apartment here but thank god I am moving out today. As one of the previous respondents wrote if you like cold showers this is the place. I add when the hot water is working, which seems to be only on weekdays its scalding hot. If someone flushes in the next building your going to get burned. The maintenance staff are the worst I've ever seen. I had black mold in a cabinet when I moved in so I could not use it. The cure the maintenance staff came up with was a can of spray paint, rather than scrape sand and paint properly. The burners on the stove had no supports and the wrong drip trays, so the pans would not sit level. Their answer was to bend everthing into submission which did not work so I just gave up and lived with it. There are also bad outlets on the outsde wall that spark when you plug into them they said they would be back to fix but alas they never returned, big suprise! The sink in the bath would take forever to drain I finally gave up on them bought a plunger and fixed it myself. But the worst of all was the dish washer it was plugged up and full of water when I moved in, over the next month the water got stagnant and stunk when they did finally fix the drain they left all the crap from the previous tenant stuck to the drain screen. So once again I had to hold back the bile take a toilet brush and a bottle of bleach and and clean up somebody elses vile mess. The kitchen is so tight that you can't open the refrigerator stove or dishwasher doors all the way. The grounds themselves look ok Crepe Myrtles trimmed into trees nice effect and good shade. However theres an 8" drain pipe right outside my apartment with no cover that I saw a kid fall in while playing one day he wasn't badly hurt but made me aware of the hazard. Also one of the steps leading up to my apartment is loose and teeters just enough to make it uncomfortale to carry furniture up or down the stairs. When it rains it always floods in front of my building 4" deep at least. The Complex looks good upon first entry however take a close look the jacuzzi usually has a scum ring around it and the pool usually appears as though it needs cleaning. The laundry room is broken down foul smelling and dingy but there is a nice laundromat across the street. Tenants use their front patios as storage for all manner of junk and wood rot is easily visible on much of the wood trim. Parking sucks and you have to pay 10 bucks extra for an assigned spot. Mine was situated so that I backed into someones air conditioning unit and is so tight that you have to be careful about your doors. Several mornings while leaving for work I would see a tow truck with some hapless victims car attached. Now one of my biggest complaints is the push cart ice cream vendors all hours of the day and well into the evening. Obnoxious bike horn and clanging bells loud enough to wake you from any slumber. Don't plan on any Sunday afternoon naps. Have counted as many as three different ones in the complex at one time. Thought there was no soliciting allowed but guess I was wrong. Complained several times about this and it seemed to fall on deaf ears. As for the management staff this place is run by a bunch of young girls whom although very polite and respectful when your in the office, seem to be in way over their heads. I would like to remind them that were not just tennants but customers as I get the impression they are some what jaded and overwhelmed. Lastly for those who think I'm harsh and unfair I state that every word I have written is absolutely true as I see it. As such I am putting my name to it and not hiding behind anonymous.

the mail boxes have been out for about 2 weeks and they didnt send out anything saying why we havent got our mail and im being charge for my mail going back to the people that sends me the mail the mail boxes have been broken since we live here that was 2 years ago

If you like taking baths in cold water, towing your car for no reason at all, rotating office staff that spend more time with their personal agendas then the upkeep of the apartment tenants move in. I assure you there is plenty of let me downs here. I have been here for 4 years. I know if I hate it so much why did I stay, well I have kids and the school district is worth the trouble. Just recently I have decided to move out. The apartment complex is under bankruptcy protection, and who knows how long it they will be operational. Four years ago the complex was well maintained and decent. Riff Raff was not common place and a family could raise their kids there. Lately, anyone who wants to move in does, and I mean anyone. Your cars are broken in to, and if there are any maintenance problems you better do them your self or wait 6 months. Stay away....Far away....and beware!!!!!

I have been here since 2003 when the apartments were Manshions on Hammerly. The office people were being changed every 2 weeks the managers as well. the cleaning crew to they would change often and when they did they didn't know what they were doing. Then the apartments were changed to Sendera Westway the Office was Painted Beautiful and new furniture to. We even got new Flags out front and New Name out in front the gate got fixed to. Our problems didn't go away they stayed the same. Rent went up and now the are asking Mandatory Insurance for our Apartment or else you couldn't stay here. I had several issues here People taking my Plants from out on the porch, I can't even wash the kids tennis without them stealing them.Kids running around at all hours jumping on our cars, people throughing trash. Our Mail Box has been broken into several times and there for the post office would not leave mail..I reported to the office, and they were like oh we didn't know about that. I told her do yal not walk the Property??? Thats a shame...Then our apartments were then bought again by Bethany they are called Westway now and they painted the office again and got new furniture again,,,and we all stayed the same,, Trashy,, We have had Black outs several times and took several days to get fixed and no water either that took days to, and hot water goes all the time,,so boiling water is nothing new. They are always saying oh its the boiler, the part has not came in yet,, Bla Bla Bla,,,,, The Pools are dirty and rusty our water is dirty and brown like my toilet is stained with the rust of the water I can bleach it over and over and it is hard to come out. NOW THERE WAS A CHANGE ON HOW WE PARK!!!! WE MUST PAY FOR PARKING!!! AND NO IT IS NOT ON HTE LEASE AGREEMENT THERE WAS JUST A LETTER PUT ON EVERYONES DOOR LETTING US KNOW THERE WILL BE A CHARGE TO PARK HERE EVERY MONTH $10 OR $15 PER CAR!! THAT IS SO WRONG..The issues I have in my apartment never get fixed or it will take months. The maintanance people come and go often or the ones we have just hang out. I'm tired of this crap!!! I need Out and will get out ASAP!! Our apartments went Bankrupt on March 5, 2009 We have no HOT water and have been boiling water for me and my children. No office staff no maintanance either,,well now we got them back and for what its all the same, the office has no answers as for OUR HOT WATER,,ALL THEY SAY IS WE ARE WAITING FOR THE PLUMBERS TO COME, AND THEY NEVER COME. I HAVE CONTACTED HAA AND ARE WAITING ON THERE RESPONSE.

I moved in this past November 08 and on my move in date, i get the keys to my apartment and it had not been cleaned. It was finaly cleaned and I had to move out starting at 8pm and had to turn in keys to my old apartment at midnight. I didnt get a chance to clean very well and my old complex kept most of my deposit for that. Since then I have had a broken window and one of my restroms out of order, keep in mind i moved in during November and it is now March. Among other things, this place sucks! DONT DO IT!!!!!!!!!!!! GO SOMEWHERE ELSE!!!

Does anyone know who the main company is that owns the complex or who you can send your opinion/concerns to? I am fed up with the way the office handles things like maintenance mainly and I would like to know who I can send my concerns to (even if nothing changes)? Help if you know who/where I can do this. Thanks!!