Tenant Reviews for 10580 Hammerly Blvd

This place is the utmost worst place to live, I have had multiple issues regarding my air conditioning unit and it takes them days and even on a couple occasions weeks to resolve! This is Houston we live in, it gets hot. It's currently 85 degrees in my apartment because my air conditioning unit went out AGAIN! I have to say this is the 5th or 6th time in a year that this has happened. I do not recommend ANYONE to live here. I never get a response from maintenance regarding an eta for ANY maintenance requests I call about. I even call the emergency line when my kitchen sink was leaking which caused water to go all over my kitchen floor, guess how long they took to come out after multiple calls and attempts? A whole MONTH! I'm going to make sure this place get reviewed by their governing body so they could put better procedures in place.

I'm a resident here and I wouldn't recommend NOBODY to stay here. Management is horrible and maintenance is even worse. You have to pay $9.50 fee every month to keep the grounds clean but there's ALWAYS trash everywhere. There's 2 pools but only 1 is open & that's only sometimes & it's not cleaned half the time. The ladies in the office always say different stories when you asked them questions. Maintenance takes FOREVER to come fix things. They have HORRIBLE bed bugs in just about every unit and when you tell the office about it they will tell you that you brought them in the unit. All the bedrooms don't have good a/c flowing thru. The water ALWAYS have a browish color. Please don't move here. I'm leaving as soon as my lease is up.

These apts are so bad they roob inside of your apt and the management robb in your money as well they dont fix nothing and lie too you all the time that they will fix it if your thinking about moving in these apts turn back around and look somewere else and dont try to call corpartion office either cause they never return your calls or never in the office what they really need to do knck these apts down they falling apart neways and dont never going to fix them just remember if they tell you about these apts and say they cheap on rent just member they do that for a reason cause there charging you alot in late charges and money for them self too manager pocks the moneys for them self and there family,,,,,

This is the WORST apartment complex ever. The apartments look pretty decent when you view them, but it's an optical illusion. Once you move in, they don't give a <bleep> about keeping tenants happy and won't fix anything. What they do 'fix' is shoddy work and not acceptable (most of the time). Most of the management team is beyond rude every time you speak to her. They refuse to do anything to improve the units. Also, unless you want to share your apartment with a bunch of ROACHES, then DON'T MOVE HERE!!!!!

Maintenance took to long to fix everything, and when they did, they broke something else, the staff is bit rude, not helpful.

My daughter and son inlaw were robbed 2 days before christmas and were also robbed for the second time on 4/11/12 and no one cares.....Listen to this review stay away. DO NOT RENT HERE...walk the property first......RENT AT YOUR OWN RISK DONT SAY I DIDN'T SAY SO...

I have live @ Westway since 2007. I have enjoyed living there. I started out in the middle of the property closer to the pool and it would get noisy during the summer but now I am along the side of the property and find that it is quieter. I have not had any problems with management that couldn't be resolved. Feslisitas has been great since she has been there. I have never had any problems with her and she is very quick to resolve a problem and to keep the tenants happy!!! As for parking, I have never had a problem. Usually when I have a problem and I call maintenance, they are pretty quick to fix the problem.

I lived in these apartments, for years. Only because the schools are right across the street. I lost EVERYTHING i owned. At the end, I transfered into a smaller unit, that had bedbugs. My kids started getting biten, red bumps everywhere. The apartment management did NOTHING. My car was towed 2 times (in my parking space, i paid for) they did nothing about that, I was out almost $500. Never would fix anything. Rude staff in the office. The fat one in the office, well lets just say...When I moved out of the apartment, i already knew she was flakey. So i made it apoint, to CLEAN everything (bathrooms, closets, shelves, sinks, mirrows etc.) hell I had to throw all my furniture away. She put $480. on my credit! Why you ask?? Well, for trash in the apartment, Late charges on rent (NEVER was late, not even once) a parking fee of $7.00, still trying to figure that one out. when I had to pay $20 for 2 cars. To sum up my note here....STAY AWAY FROM THESE APARTMENTS. THEY MAY LOOK NICE ON THE OUTSIDE, BY BEWARE!!! CUSTOMER SERVICE -0% These apartments have to be hands down, the worst EVER. Maybe if they get the fatty out of there, get a new staff who cares, they would be OK! One more thing, my car was towed, due to the former two Managers who pocketed the parking fees, everymonth. Which they were fired!!

If your thinking about moving here, think about it twice. Firstly, their staff have no kind of customer service skills. I had a leak in my apartment and it took them 1 month to fix the problem. The previous manager felicitas was very inconsiderate of her residents, being her next door neighbor was the worst thing. Not only did she have 6 parkings infront of her door but also about 10 people living there....which only left me with 1 parking infront of my door. I had my vehicle towed because according to them they had a new towing company and my vehicle didn't have the updated sticker, which all my vehicles were in my lease including the one that got towed. Seriously, think about it twice before moving here or signing a lease with these people. I'm glad that people are moving out of this place, all of us deserve quality service for our money and this place definately does not provide any of this.

this place is no good i recommend that you don't move in here they have very bad maintenance they take about 6 months to fix something for example i have 1 yr and a half and yet have not fix the fan that fail of the office staff is no good the sowers out side is always clog up so is a 0 stars and theres a lot of drug dealing and prostitution here they break into apartments even during the day and steal car