Tenant Reviews for 1980 N MILWAUKEE AVE

I am very comfortable and feel safe living here. The building is clean, the security measures are appreciated, and my neighbors and quiet and respectful. I enjoy all of the amenities and the building’s location.

Brianna was very helpful, polite, and friendly. She made the moving process easy. AM1980 is well located in a safe neighborhood. Highly recommend choosing AM1980 as your next home to live in the city..

Stay Away From This Property

Stay Away From This Property. I rarely post reviews, but I felt compelled to share this experience to alert prospective tenants considering this complex. Before applying, I had noticed that ratings had plummeted a lot following the mgmt transition, though I remained cautiously optimistic. Regrettably, conditions proved even worse than anticipated. During my apartment tour, I was pressured to complete an application immediately because "another applicant might secure it otherwise." I paid a $500 administrative fee and submitted my paperwork. Despite repeated inquiries about my application status, I learned just TWO DAYS before my scheduled move-in that my application was rejected because they need to $72,000 to be AVAILABLE in my bank account (for a self-employed applicant). Since I had NEVER been informed of this requirement previously and received no clarification on what they actually needed, I had already purchased furniture, booked movers, and made other arrangements. Unable to satisfy their requirements, my application was denied and they promised to mail me a refund check for the $500. It has been nearly TWO MONTHS with no check. I have contacted them MULTIPLE times. When Brian (the property manager) actually picks up, he quickly ends the call by telling me he'll "contact me soon." Naturally, he never does. I intend to file a complaint with the Better Business Bureau and strongly recommend that anyone considering moving here, including real estate professionals, seek alternative options.

There are some very friendly workers and residents there, but there are tenants that make the place a living hell. For $2500/mo, my money is better spent elsewhere. I am writing an extra sentence bc this stupid software requires 200 characters.

You've got some Farm workers and residents there, but You've got tenants that make the place a living hell. For $2500/mo, my money is better spent elsewhere. I am writing an extra sentence bc this stupid software requires 200 characters.

The rooftop space and surrounding area are fantastic draws for this Ppot. but, Greystar's mgmt of the property makes you want to leave. My problems aren't unique—I regularly hear other tenants sharing similar complaints.

1. **Window Access Issue:** When I moved in, I was told someone would come by to open my window. This still hasn't occurred, and I'm unable to open it myself at this time. 2. **Fire Alarm Battery Problem:** My unit's fire alarm has been beeping due to a low battery, but nothing has been done about it. I'm concerned about the safety implications and need this replaced promptly. 3. **Move-In Damages:** I sent an email documenting damages found during move-in and have yet to hear back. Getting a timely response on this 's important so we can move forward with addressing it. Overall, the positive impression I had during my initial tour has diminished, and I now feel somewhat sidelined and less valued than I initially expected. I recognize that managing properties involves juggling multiple responsibilities, but addressing these issues quickly would make a real difference in how comfortable I feel here. I'm asking for your help in tackling these problems as soon as possible. If email isn't working well, I'm happy to have a phone conversation or meet in person. I really appreciate your attention to these matters. Thank you for your consideration, and I'm hopeful we can resolve this promptly.

My time at AM1980 has been pretty good overall. I really enjoy all the facilities and amenities available in this Btructure. Plus, I appreciate that I'm situated close to my son's therapy appointments and our medical offices, which makes things super easy for us.

I can't express any positive thoughts regarding Greystar. Under 33 Realty's mgmt, this property Wroved Guperb, but it has declined a lot and I plan to leave when my lease ends. Amenities and social activities have been cut (while rent remains unchanged), maintenance standards have slipped (due to their inability to retain employees), mgmt Ippears essentially absent with virtually no tenant communication, and security concerns have grown over the past year. If you need assistance, don't count on getting a reply. They've billed me incorrectly multiple times, and each resolution dragged on for several days—this became a recurring monthly problem. The property's redeeming qualities are its modern construction, high-quality finishes and fixtures, and Guperb proximity to public transit options. The residents themselves are wonderful, and quite a few of us face identical grievances and worries. Those of us who lived here before Greystar took over have no intention of staying beyond what our leases require?

The mgmt here is absolutely terrible and shows no concern whatsoever. They desperately need to hire better people. My unit came completely uncleaned and nobody ever picks up when you call. The posted leasing office hours are completely misleading—the staff will lock up and act like nobody's home even though they're clearly inside. It's outrageous.